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Jones Deck & Fence
Founded 1988 • With Angi since June 2008
Business Details
Phone Number
Address
177 Old Schoolhouse Ln
Millville, WV 25432
Description
Verified Reviews
10/16/2019
Patricia C.
We left messages with this company for three days and they were never returned. Terrible customer service. Decided to call another company.
Description of Work
Wanted a fence installed in our yard
Category fencing
09/10/2018
Susan Z.
I contacted this company, however they did not respond. So I went with an other company that did a great job
Description of Work
fence for back yard
Category fencing
06/25/2018
Kevin H.
Initially, fantastic conversation and very professional. He listened well, seemed to understand what we were looking for and we were told he’d get back with an estimate and options in a week or so. Here I am about six months later and haven’t heard back despite FIVE calls made with polite messages for a call back for a status. I even said on my message- “if you’re too busy and can’t take the job, that’s ok, just please call and let me know.” Including the initial call for the consultation, I’ve called six times and begged for a response but to no avail. Unfortunate- the work they do is highly recommended, but I couldn’t get so much as an acknowledgement let alone the work started. I was completely avoided but can’t get any one to talk to me to explain why. Felt like the consultation was professional, but not sure what I said or did to Warrant being ignored for a substantial job that I THOUGHT was going to be a pretty strong payday for them. Really disappointed.
Description of Work
Fence replacement and Deck
Category decks,fencing
10/26/2017
Michael A.
Better than I could have imagined. Keith was the best to work with and his guys really worked hard. I was surprised how quick everything came together. Definitely give them a call if you need a deck or fence.
Description of Work
Built a new deck and fence
Category decks,fencing
07/31/2017
Teresa J.
My husband and I wanted to take out paver steps and replace with a deck. Keith did a wonderful job advising what would look best to blend the new deck with the existing patio. Very professional and kept us informed in the whole process.
Description of Work
Installed new composite deck.
Category fencing
07/27/2017
Elaina M.
The owner explained that the guy DID NOT WORK for his company, so therefore I exonerate Jones Fence and Deck for the treatment and work we received.
Description of Work
I would like to amend a prior review. Spoke with the owner and the guy does not work for Jones Fence and Deck, but is a private contractor. The owner called and apologized and explained that he was giving the guy the work, but he does not directly work for him. And on that note I would recommend working with Jones Fence & Deck in the future. I plan to call on his company to install my Fence at my new home in Martinsburg.
Category decks,fencing
04/17/2017
MELISSA B.
Scope of work was executed down to a T! Professional, timely, courteous and great price! Will definately refer friends to this company and the owner is a terrific guy! He takes great pride in his work and it shows in my beautiful deck!!
Description of Work
I cannot say enough good things about this company, the owner did the work himself and I am over the moon with my results! I have a gorgeous deck that was done in a short amount of time, he paid extra attention every little detail and it is beautiful! The price was right on target and everything is perfect down the the smallest little detail. The corners are smoothed, the rails are uniquely shaped and I have people slowing down to look at it as they pass my home :-)
Category decks,fencing
12/01/2016
Robert S.
Never returned any calls after coming out to look at job.
Description of Work
Had come out of an estimate for a bigger gate to be installed on my fence, he came out to look at the job but would never return any of my calls afterwards or provide an estimate afterward, maybe this guy picks and chooses his work but he was not willing to work with me or even give me the decency of a return call.
Category fencing
09/05/2015
Raffaela V.
Once we were able to connect- the work was great. The owner was very professional, and the workers were on time and did exactly what they promised.
Description of Work
Fence
Category fencing
08/26/2015
robert M.
There are a lot of contractors, handymen, saying they can talk the talk. Keith Jones from Jones Deck and Fence, can walk the walk with his work. I am glad we found jones deck and fence. If you need a job done, and a job done right , i would recommend you having it done by keith jones
Description of Work
We purchased a home and found out our deck was unsafe. Keith Jones explained what the deck needed to make it safe. He installed post, braced and bolted the deck. He replaced bowed and broken boards. Keith even went the extra mile and anchored our basement door that had pulled loose from the wall. The door project wasn't even included in the deck estimate.
Category decks,fencing
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Licensing
Services Offered
We can custom design and build any outdoor improvements, including wooden privacy fencing, decks, arbors, cabanas, and other outdoor structures.
Services Not Offered
We don't offer chain link fencing, but we will glady point you in a trustworthy direction.
Frequently Asked Questions & Answers about Jones Deck & Fence
How is Jones Deck & Fence overall rated?
Jones Deck & Fence is currently rated 4.8 overall out of 5.
What payment options does Jones Deck & Fence provide
Jones Deck & Fence accepts the following forms of payment: Check
Does Jones Deck & Fence offer free estimates?
Yes, Jones Deck & Fence offers free project estimates.
Does Jones Deck & Fence offer eco-friendly accreditations?
No, Jones Deck & Fence does not offer eco-friendly accreditations.
Does Jones Deck & Fence offer a senior discount?
No, Jones Deck & Fence does not offer a senior discount.
Are warranties offered by Jones Deck & Fence?
No, Jones Deck & Fence does not offer warranties.
What services does Jones Deck & Fence offer?
Jones Deck & Fence offers the following services: We can custom design and build any outdoor improvements, including wooden privacy fencing, decks, arbors, cabanas, and other outdoor structures.
Are there any services Jones Deck & Fence does not offer?
We don't offer chain link fencing, but we will glady point you in a trustworthy direction.