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Mr. Appliance of Leesburg and Martinsburg

With Angi since August 2016

1.0

(2) Verified Reviews

Service Categories

Description

Appliance Repairs in Leesburg and Martinsburg...

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Neli Virtual Appliance Repair

5.0

(531) Verified Reviews

Neli Virtual Appliance Repair

COVID-19 SAFE VIRTUAL SERVICE. Virtually diagnose and/or repair your appliances today without anyone stepping foot inside your home! For $35 you can take control of your home appliance repairs via video chat or text with a certified technician when it’s convenient for you. Just make an appointment and tell us what’s going on. Neli’s advanced camera sharing ability, user-friendly chat features, and certified technicians will guide you over the phone through your appliance diagnosis and repair. Schedule your appointment today at nelihome.com or call us at (833) 876 0900!

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Verified Reviews

A few reviews for this pro…

1.0

01/19/2018

I called twice and left a message with the live person answering service, but never have heard a word back. This company is listed at the Bosch website as an authorized servicer. The Mr. Appliance marketing talks about how professional they are. Really? They cant even return a call and set up an appointment! My gut tells me they are very unprofessional! Would not recommend!

DESCRIPTION OF WORK
Needed repair service for my Bosch washing machine.

CATEGORY appliance repair

1.0

10/07/2016

Very poorly. He said he ran some tests that indicated the unit was working. But that I had overheated the unit. This is something I have to do frequently, as ice clogs up the unit. The tech made a snarky comment that I shouldn't do this and I had broken the icemaker. I did not dispute this. My wife asked him to order the needed part and repair the icemaker. Two weeks passed without any call from M...

DESCRIPTION OF WORK
Icemaker in Liebherr freezer is broken. I called Liebherr's help line. They said the only company that serviced my area was Mr. Appliance. Seemed promising, as they worked on the unit in 2015. But the division has been split. I am now assigned to Mr. Appliance of Leesburg Virginia. So wife called and made a service appointment. When the tech arrived he said he could not work on the icemaker. (Time out: I am disabled and have difficulty standing.) Wife asked me to talk to the man. He repeated that he could not service the unit. Also said "All icemakers work the same way". He said he would order the parts and call us when they came in. I asked if someone else in his firm could assist me. Was told he is the firm's president and sole technician.

CATEGORY appliance repair

Services Offered

Refrigerator Repairs Freezer Repairs Dishwasher Repairs Ovens, Stove Tops & Ranges Ice Machine Repairs Garbage Disposal Repairs Microwave Oven Repairs Vent Hoods Wine Coolers Trash Compactors Outdoor Kitchens Washing Machine Repair Dryer Repair

Services Not Offered

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General Information
Free Estimates
No
Payment Options
Check, Visa, MasterCard, American Express, Discover
Emergency Service
No
Warranties
No