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Carpet World of Martinsburg

Founded 1975 • With Angi since August 2010

4.5

(29) Verified Reviews

Description

Carpet World has been serving Martinsburg, WV and surrounding areas for over 35 years. We carry most top brands of flooring manufactures in our 4000+ sq. ft. showroom. Financing is available with approved credit and all customers are offered a layaway option. Carpet World is offering a Military (Law Enforcement, Homeland Security, EMS) discount of 10% off material only....

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Don Kuestner's Hardwood Floors

5.0

(28) Verified Reviews

Don Kuestner's Hardwood Floors

Don Kuestner Hardwood Floors has been installing high quality hardwood floors since we opened in 1990. Don started working for Charles Taylor and Sons in Delaware in 1983. He learned the trade from the best Master Craftsmen in the DE and worked in the MD, PA, and NJ areas.

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Verified Reviews

A few reviews for this pro…

5.0

03/19/2019

We were very happy with the efficiency, competence, and cheerfulness of the installers. Tim, who did the measuring and estimate, gave us good advice and was pleasant to work with. The removal and installation took two days. Even though a snow storm interrupted the two days, the installers came the third morning and were done by 4 PM. The installers cleaned up the job very satisfactorily when done....

DESCRIPTION OF WORK
We had Carpet World replace our carpet and vinyl flooring on the first floor with Bruce hardwood flooring to match what we had in our front hallway. The job was a little more than 900 square feet.

CATEGORY hardwood floor

1.0

10/23/2015

The employees stole from us. They did not do the work they were paid to do. They refused to stand behind the service. When the employees stole from us, we called the police. We did get the money back from the employee. The company themselves never called to apologize. They sent the father of the employee back into our home. It was really bad. It was obvious that the employees need to be drug-teste...

DESCRIPTION OF WORK
We used Carpet World. They laid carpet and tile.

CATEGORY carpet installation,ceramic tile,flooring contractor

SERVICE PROVIDER RESPONSE

Customer forgot to mention that they not only hired us to do more work on multiple occasions and requested the same installed but also contracted that same installer outside of Carpet World. Not to mention that when the money came up missing, they chose to work it out with the installer and not contact Carpet World. Carpet World is not sure about the personal relationship between the customer and ...
5.0

07/08/2015

We could not be happier with the job that Carpet World did for us! They will match or beat competitors pricing, without sacrificing quality, and their installers are second to none!

DESCRIPTION OF WORK
Installed new carpeting in our townhouse.

CATEGORY carpet installation,flooring contractor

5.0

05/27/2015

Mark, the sales associate, was very good. He did not rush our purchasing time. He was not high pressure and if he did not know the answer to a question, he made sure he researched and called to get the correct information. By the time we were done with the purchase, we felt very comfortable and felt like we understood the process. We felt all of our questions were answered to our satisfaction. Som...

DESCRIPTION OF WORK
Carpet World hired a subcontractor who started work on April 27th after dropping off the wood flooring we purchased. Replaced entire flooring in a two story home.

CATEGORY flooring contractor,hardwood floor

4.0

06/23/2014

The did the work well , but number of days taken increased from 2 days to 4 days. that was only problem.

DESCRIPTION OF WORK
The provider changed laminates in the kitchen, toilet and laundry rooms and changed carpet in all three bedrooms. The work done was good.

CATEGORY carpet installation,flooring contractor

Services Offered

Carpet, hardwood, ceramic, vinyl, laminate, granite, & marble flooring. Area rugs. Countertops. Carpet binding.

Services Not Offered

Carpet cleaning is not available at this time.

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
NO
Emergency Service
No
Warranties
Yes