R & L Landscapes, Inc

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R&L told me I was "on the schedule" for them to replace the polymeric sand between pavers laid by their firm in 2009, but kept putting it off until freezing weather (prevents work being done until spring).  Meanwhile, pavers are exposed to freezing, thawing and potential damage.  Their explanation was that they are "too busy" although I requested this work in August and was told they would "get to it."  Had the owner told me sooner, I could have hired someone else and the work would be finished.

UPDATE 12/18/14:
The first of December they told me they would NOT do it, but they have changed their minds after I posted a review. 
They finally came and satisfactorily completed the work.

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We had them do some landscape work other than just cutting the grass. They do a good job. We are pleased with their work.