
Gutter Express Inc
About us
Seamless gutter systems & leaf guard installation. Offering 5" & 6" gutter systems for residential & commercial. We specialize in installation of gutter systems but will also do run-offs, which is where we make the gutter for you - by your measurements - and you install it yourself.
Business highlights
Services we offer
Gutter Installation, Gutter Run-Offs, Leaf Guard Installation
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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80% | ||
10% | ||
10% | ||
0% | ||
0% |
"The reason the job could not be completed was due to rotted fascia board. We were unaware that the customer did not know the reason that we didn't install the two 15-feet remaining pieces. Also, the customer did not call to inform us that he was somewhat dissatisfied. This was strictly an issue of miscommunication and it had nothing to do with the quality of our work. We received payment for the work performed so it obviously wasn't a huge issue. When we read the review we attempted to contact the customer and left a voicemail and are waiting for future response."
They were recommended to us by our siding & roofing installer. They did a great job!
The leak proved to be more of a problem than was expected and the contractor had to come back two more times before the weather turned bad and their products wouldn't hold. I called the contractor several more times and he never called back. I later found out he was out of town for a long time.
After thinking I would never hear from him again, yesterday morning two of his associates showed up at the house and again worked on the leak. This time I think they got it.
In conclusion, even though they ran into a problem they weren't expecting, they didn't give up and returned to our house on four separate occasions even though it was a 40 mile one-way trip for them.
I have nothing but high praise for this contractor. Most contractors that I have had dealings with would have given up after one return trip if they would have returned at all.
Kudos for Gutter Express!!
I had been dealing with my contractor since June and lately very unhappily, and I wanted the whole house remodel done and over with, so I hastily agreed to the contract. I should have gotten more estimates to see if it truly was a fair price or not, but I didn't, so that was my fault.
A work date was set up quickly, and the two workmen arrived promptly as promised. Both men were very non-verbal and just went about their work. I tried to ask some questions, but was given short replies - not answers, but replies. My guess is they just wanted to work and get out of there. The workmen kept walking across my new metal roof which I did not appreciate. One workman had his ladder leaned against my brand new fascia that was not to be covered by gutters and dented it. I didn't see it until they were gone. I never called the owner about it because I figured what could he do about it then.
The final cost was exactly what the original written estimate was. I have had no leaks at all, and so far everything works fine and they look nice. So all in all, it was a good/not so good experience. Kind of like life. :)
Oh, and the only reason I answered I wouldn't use them again was that I would get other estimates first and then go from there.
When I spoke to Stephen at GUTTER EXPRESS, he said "gutters are all we do." I felt confident I had found the right contractor for the job.
My experience matched my expectation. Gutter Express installed a seamless gutter system & leaf guard. Looks great. But I was also surprised by how good my yard looked. I had delayed installation because I envisioned the installation team stomping around in the gardens, damaging plants. Nope. I suspect the installation team took great care to work around the plants. Not easy in my yard. Well done.
Similarly ... great clean up.
No mess. No debris.
Kudos.
Licensing
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