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B&G Htg & Cooling
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
We have been providing quality service and installations of heating and cooling equipment to Jackson Co and surrounding areas for over 30 yrs. We currently have two installation crews, and three service technicians. Our goal is your satisfaction, we strive to provide the best services available. We service what we sale and are always reliable. No gimmicks here either we just provide excellent work with honesty and integrity being key values of our employees. Our service technicians are trained to repair your furnace or air conditioner, not to sale you a new one. Let our family work for yours, give us a call today.
Business highlights
Emergency services offered
44 years of experience
Services we offer
Gas & electric furnaces, air conditioners, geothermal heat pumps, heat pumps, hot water tanks & boilers.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.819 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 5% | ||
| 0% | ||
| 5% | ||
| 0% |
Showing 1-19 of 19 reviews
Jenni K.
Jan 2018
Very well. Responded promptly and new immediatley what was probably wrong.
Letha J.
Aug 2017
Fine. Covered by warranty except labor
Connie H.
Jun 2015
unknown
Elizabeth R.
Jul 2014
Professional. He explained what needed to be done and performed service.
Melissa N.
Jul 2014
I called three other HVAC Repair and Service companies before finding B&G on Angie's List. The other providers were not friendly and would not work within my schedule. B&G was super friendly when I called and was able to see me the next day - which was the day before a holiday. The technician was very professional and punctual. Although he couldn't repair my unit because the compressor was grounded, he was very helpful explaining the problem and my options. The preliminary estimates we received from B&G today were very fair and we have now scheduled an estimate for a new unit on Friday.
I have already recommended them to a friend.
This is the first time I have used Angie's List, but definitely not the last.
Thanks Angie!
I have already recommended them to a friend.
This is the first time I have used Angie's List, but definitely not the last.
Thanks Angie!
James W.
Jun 2014
unknown
Response from B&G Htg & Cooling
"[Member name removed] we have no record of you in our system, sorry you had a problem but not sure it was with us. The only thing I can think of is that maybe you rent off of someone, in that case make sure that it was the service provider that caused the delay. Sometimes it is because we do not get approval for the repair from the person(s) responsible for payment or they may also have an outstanding bill that causes the delay. Either way it is not common for it to take several weeks to receive and install a part although I cannot say it has never happened. We order several parts a day and yes when it is extremely busy sometimes parts do get delayed for one reason or another, sometimes our fault sometimes not. Please if you have any future problems please call us and we will try to make it right. Again sorry for the delay if it was us."
Adak I.
Nov 2013
Perfect! The service tech arrived almost immediately. Diagnosed the problem promptly. He had the necessary part needed for the repair on his truck. He installed the part, tested the system. Finished!
Very accommodating with billing options....
Overall....excellent experience. Will definitely use this company again.
Very accommodating with billing options....
Overall....excellent experience. Will definitely use this company again.
Response from B&G Htg & Cooling
"Thank you for your review, we have and always will try to provide the best overall service to our customers! Unlike larger company's if there ever is a problem you can always get in contact with the owner because we do care about your experience. Thank you and we welcome you to the family."
BO R.
Oct 2013
Fine
Terry B.
Jul 2013
I have dealt with several different companies over the years and this was is the Best!! They are fast, dependable, reliable and they get the job done! I am very happy with the service they provide.
Sam P.
Dec 2012
Excellent
Mary P.
Jun 2012
See above.
Lyle L.
Jun 2012
Our A/C quit working during the first really hot weekend of the spring/summer. At first I only had water leaking in the floor from the coil in the inside unit but it was still cooling so I was not in a big hurry. After I first contacted B & G (based on reviews in Angies List) the unit stopped cooling all together so I contacated B & G again to let them know I was in a little bit more of a hurry. They came out within two days to diagnose the problem, determined the compressor was shot and the inside coil type (which also had a leak) and air handler really wouldn't sync with a new outside unit (although they researched to make sure to try and save me some money). I met with the B&G rep and with his help decided on the best unit for our needs at the best price. Within about a week we had the unit installed and up and running. Just took one day for install. B & G was very professional and I believe they did everything they could to save me money to get our A/C restored.
Sam P.
Apr 2012
They were very professional and I recommend them to family and friends. I will use them again in the future.
Troy K.
Mar 2012
They completed the job in a timely manner and were very informative on hoe to best operate the unit.
Deborah C.
Feb 2012
I called B & G for a quote. Mr. Bernard Cobb returned the call the same day, and came to my home the next day to look at what needed to be done. He called me the same evening with a very reasonable quote. Once the gas company checked and approved the lines, Mr. Cobb began the work within a couple of days.
Mr. Cobb is extremely professional and polite. A couple of short delays were needed due to bad weather, and Mr. Cobb provided very timely notice. The work was done very well. It's clear that he knows what he's doing. I am very pleased with the work done, and will gladly call on B & G again.
Mr. Cobb is extremely professional and polite. A couple of short delays were needed due to bad weather, and Mr. Cobb provided very timely notice. The work was done very well. It's clear that he knows what he's doing. I am very pleased with the work done, and will gladly call on B & G again.
Ronald J.
Feb 2012
great
Paul W.
Oct 2011
unknown
Alysia F.
Sep 2011
He gave us a discount on the second job since it was within 30 days from the time he had been here. He also gave a little extra discount for senior citizens. They are very polite and very clean for service personnel. They were very mannerly. They even went out of their way to try to save us money. My mother has asthma so she has to have air conditioning. He told us a simple thing to do to save the cost of an emergency call and it worked so it got us through the night and he came the next morning. They have really done a good job for us. I really liked that he took the time to teach my dad how to use the thermostat because it is an electronic thermostat and it has more buttons on it than we are used to. He was really patient and really took his time to educate him on how to use the thermostat.
Sarah C.
Aug 2011
I would reccomend them to anyone. They do great work and they are very reliable.
Licensing
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FAQ
B&G Htg & Cooling is currently rated 4.8 overall out of 5.
B&G Htg & Cooling accepts the following forms of payment: CreditCard
No, B&G Htg & Cooling does not offer free project estimates.
No, B&G Htg & Cooling does not offer eco-friendly accreditations.
No, B&G Htg & Cooling does not offer a senior discount.
Yes, B&G Htg & Cooling offers emergency services.
No, B&G Htg & Cooling does not offer warranties.