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1.01 Reviews
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Sam W.
May 2011
Roofing, General Remodeling
The Garage is the only thing that was even partly a success, although the door opener had to be replaced a short while after they installed it. The conversion of the laundry room however was a total problem. It started with them telling me that I had to replace the roof because of a leak (that they said couldn't be fixed) so we agreed to have that done, the rest seemed to go pretty well until the job was completed. We were happy with the over all look of the job, then we moved in the washer and dryer and hooked everything up, the dryer didn't work, we thought oh well its an older dryer we have messed it up moving it around so we bought a new set. after it was hooked up the dryer didn't work, having some electrical experience i checked the wiring and found that the wires were hooked up wrong ( yes a 220 plug was hooked up wrong, the ground was connected to the hot side for the plug and and hot was connected to the ground on the plug) I called the owner and informed him of what had was going on and let him know that I had purchased a new set because of the problem, he did offer to pay for half of the set and I refused and just asked that he remember it the next time i needed some work done. Approx. 1 month later the roof on the room started leaking in exactly the same spot that it was leaking before the new roof was put on, I called him and he said he would come out an check it for me, well a week or so went by and I had not seen him or heard anything from him so I called again. He stated that he had came out and checked the problem and that he could not find any reason for a leak on the outside and asked if it was still leaking. I informed him it was still leaking and that the ceiling was starting to droop and that the water was running into a light fixture that they had installed, he stated that he was pretty busy and he would come out the next week to check it. Once again we heard nothing from him after a couple of weeks I called him again and got the story that he had been there and checked the roof again and the problem was not with the work they had done and I asked him to come and show me where the problem was since the roof that is in question is detached from any other roof on the house. Once again he never showed up and at this point he quit returning my calls, Then after all of this we discover a leak in the plumbing work to the laundry room not only on the water supply but also on the drain from the washer the drain was loose and draining under the house instead of being hooked to the sewer line. The drywall behind the washer and dryer is a total loss as well as the tile on the floor. My wife sent him a certified letter asking for a reply to our issues with his work. To this day we have never heard anything from him or his company.This problem was reported to my finance company, seeing how they payed for the work, nothing to this date has been made rite by the owner or his company. I had to hire someone else to fix the problems with his work.
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FAQ
ROYALTY BUILDERS is currently rated 1.0 overall out of 5.
No, ROYALTY BUILDERS does not offer free project estimates.
No, ROYALTY BUILDERS does not offer eco-friendly accreditations.
No, ROYALTY BUILDERS does not offer a senior discount.
No, ROYALTY BUILDERS does not offer emergency services.
No, ROYALTY BUILDERS does not offer warranties.