Oxi Fresh of Cross Lanes Carpet Cleaning
About us
OxiFresh is a full service carpet and upholsetry cleaning company that professionally cleans using a patented Oxi process that thoroughly cleans the carpet that will be dry within 1 hour. It uses the power and safety of oxigenation which is pet and child friendly but cleans your carpet like no other process on the market. Your carpet will be cleaned by professionally trained technicians. There are no hoses drug through your house, no high volume water to damage your carpet and take days to dry and utilizes the newest technology in the carpet cleaning industry. The Oxi process cleans from the base to the top of your carpet utilizing a patented machine with brushes running counter current which agitates your carpet and protects from stains reappearing.
Business highlights
Services we offer
and area rugs, cleaning of all carpets, cleaning of all types of furniture, cleaning of car interiors, residential and commercial, rugs
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 0% | ||
| 25% | ||
| 0% | ||
| 0% |
"(Removed members personal information) I am very sorry that you were not satisfied with the OxiFresh Carpet Cleaning experience. We take customer satisfaction very seriously and want every customer to be satisfied in our services. We have trained technicians that are educated in not only cleaning carpets but satisfying the customers. As you can see we are very highly ranked on Angie's list with all A reviews. Our process is a low moisture process which only applies 3% of what the competitors use to clean your carpet. Being a low moisture process, we do not saturate the carpet and our key selling point is it is dry in 1-2 hours because of the low moisture. I am not sure on the particulars of your experience but I would love to discuss in more detail to understand what actually happened. We are building our reputation on a great process and good customer service and we continue to build our customer base. Again, I am sorry you weren't completely satisfied and would love to hear more so we can improve in the future. Jeff Pickering Owner"
"(removed member name), I am following up on your review of our services from May 15, 2015. My name is Jeff Pickering and I am the owner of OxiFresh. I saw where you gave an overall rating of an "A" and I reall appreciate your positive rating. We, at OxiFresh, are very proud of our services and take pride in our customer responses. We are the number rated carpet and upholstery cleaning company in West Virginia and put customer satisfaction at the top our list. I noticed where you would not use our services again in the future and would not recommend us to your friends and family. I am curious and also interested to find out why you feel this way if you would share with me. Our best marketing tool is our satisfied customers and them telling family and friends to continue our yearly growth rate of 33%. I would really appreciate your feedback and we are always trying to improve and better satisfy our customers! Thank you!"
Licensing
State Contractor License Requirements
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