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Oxi Fresh of Cross Lanes Carpet Cleaning

Carpets or Rugs Clean at Home, Carpets or Rugs Clean Offsite, Upholstery and Furniture Cleaning Service,

About us

OxiFresh is a full service carpet and upholsetry cleaning company that professionally cleans using a patented Oxi process that thoroughly cleans the carpet that will be dry within 1 hour. It uses the power and safety of oxigenation which is pet and child friendly but cleans your carpet like no other process on the market. Your carpet will be cleaned by professionally trained technicians. There are no hoses drug through your house, no high volume water to damage your carpet and take days to dry and utilizes the newest technology in the carpet cleaning industry. The Oxi process cleans from the base to the top of your carpet utilizing a patented machine with brushes running counter current which agitates your carpet and protects from stains reappearing.

Business highlights

Emergency services offered
13 years of experience

Services we offer

and area rugs, cleaning of all carpets, cleaning of all types of furniture, cleaning of car interiors, residential and commercial, rugs

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.516 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
25%
2
0%
1
0%
Showing 1-16 of 16 reviews
Christen R.
Jan 2020
5.0
Yes, I recommend this pro
They were professional, friendly and arrived on time.

Tom C.
Feb 2018
5.0
Yes, I recommend this pro
$150
Excellent job. Took up a few stains that had been there quite a while. Very responsive and quick to schedule me in. Arrived on time, performed the job quickly and well. Good value. Have used them many times for the rental properties I own and will use them again and again.

Lisa L.
Aug 2017
3.0
they were late and carpet was cleaned ok, was not what I expected

Lisa L.
Aug 2017
3.0
$148
It was OK, I expected deeper clean

Stephen H.
Apr 2016
5.0
Yes, I recommend this pro
unknown

Rebecca R.
Mar 2016
5.0
Yes, I recommend this pro
$450
I used to think my carpet was beige until Jeff and crew finished. Absolutely amazing difference! Got rid of dog urine odor, as well.

Janice A.
Jan 2016
3.0
$130
unknown

Elizabeth S.
Dec 2015
5.0
Yes, I recommend this pro
$400
unknown

Michael H.
Oct 2015
5.0
Yes, I recommend this pro
$325
unknown

Patricia R.
Aug 2015
5.0
unknown

Catherine F.
Jul 2015
3.0
$100
It did not go very well. Actually, they got my carpet so wet that it stretched and I had to have it fixed. I will never have them again. They got the carpet cleaned. They came on time and all that stuff. They were here when they were supposed to be.
Response from Oxi Fresh of Cross Lanes Carpet Cleaning
"(Removed members personal information) I am very sorry that you were not satisfied with the OxiFresh Carpet Cleaning experience. We take customer satisfaction very seriously and want every customer to be satisfied in our services. We have trained technicians that are educated in not only cleaning carpets but satisfying the customers. As you can see we are very highly ranked on Angie's list with all A reviews. Our process is a low moisture process which only applies 3% of what the competitors use to clean your carpet. Being a low moisture process, we do not saturate the carpet and our key selling point is it is dry in 1-2 hours because of the low moisture. I am not sure on the particulars of your experience but I would love to discuss in more detail to understand what actually happened. We are building our reputation on a great process and good customer service and we continue to build our customer base. Again, I am sorry you weren't completely satisfied and would love to hear more so we can improve in the future. Jeff Pickering Owner"

Cassie B.
May 2015
5.0
$100
unknown
Response from Oxi Fresh of Cross Lanes Carpet Cleaning
"(removed member name), I am following up on your review of our services from May 15, 2015. My name is Jeff Pickering and I am the owner of OxiFresh. I saw where you gave an overall rating of an "A" and I reall appreciate your positive rating. We, at OxiFresh, are very proud of our services and take pride in our customer responses. We are the number rated carpet and upholstery cleaning company in West Virginia and put customer satisfaction at the top our list. I noticed where you would not use our services again in the future and would not recommend us to your friends and family. I am curious and also interested to find out why you feel this way if you would share with me. Our best marketing tool is our satisfied customers and them telling family and friends to continue our yearly growth rate of 33%. I would really appreciate your feedback and we are always trying to improve and better satisfy our customers! Thank you!"

Ray W.
Sep 2014
5.0
Yes, I recommend this pro
$105
unknown

Amy F.
Jul 2014
5.0
Yes, I recommend this pro
$86
They were really good job and my couch turned out great. The price was reasonable and it seemed they know what they were doing.

Carmen C.
Jun 2014
5.0
Yes, I recommend this pro
$190
unknown

Catherine F.
Apr 2014
5.0
Yes, I recommend this pro
$80
Called and made appointment. Provider called the night before scheduled cleaning and changed time to later that morning, which was fine with us. Workmen arrived on time and finished the work in a short time.



Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Oxi Fresh of Cross Lanes Carpet Cleaning is currently rated 4.5 overall out of 5.

Oxi Fresh of Cross Lanes Carpet Cleaning accepts the following forms of payment: CreditCard

Yes, Oxi Fresh of Cross Lanes Carpet Cleaning offers free project estimates.

No, Oxi Fresh of Cross Lanes Carpet Cleaning does not offer eco-friendly accreditations.

No, Oxi Fresh of Cross Lanes Carpet Cleaning does not offer a senior discount.

Yes, Oxi Fresh of Cross Lanes Carpet Cleaning offers emergency services.

No, Oxi Fresh of Cross Lanes Carpet Cleaning does not offer warranties.