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Reviews
2.04 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 0% | ||
| 25% | ||
| 0% | ||
| 25% | ||
| 50% |
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Showing 1-4 of 4 reviews
Katie B.
Dec 2013
Lawn Fertilization and Treatment
Also, they only treat Broadleaf weeds. I had several other types of
weeds in the backyard and it would have cost more to treat those. They
never provided any feedback but kept overcharging me for services they
did not provide.
weeds in the backyard and it would have cost more to treat those. They
never provided any feedback but kept overcharging me for services they
did not provide.
Arthur P.
Aug 2013
Lawn Service
Poor quality
Lisa T.
Jul 2013
Lawn Fertilization and Treatment
Horribly. I was told their service was guaranteed. When I called to let them know that the weeds did not die they said they would come back out. They never did....four weeks went by and they never showed up. I called almost everyday and they kept saying someone would show up and it never happened. Horrible customer service. I would never recommend this company!
Carol R.
Feb 2013
Lawn Fertilization and Treatment
N/A
JOHN D.
Jun 2012
Lawn Fertilization and Treatment
Tree & srub inspection and treatment was on time and well done. Very professional and helpful. Good feed back and great recommendations. Service performed as agreed in timely manner.
Lawn service required 3 phone calls to get some to contact me about the lawn inspection. Lawn tech called on Mon to say he would be out Tue. At 5pm he called to say he couldn't make it until Wed. At 5pm he call to say he couldn't make it until Thur. Thur he didn't even call. Fri started trying to talk with someone at the Round Rock office. The company is shielded by answering services. The claim to work for TruGreen but oviously are not with the company directly. No response from franchise in Round Rock. Don't expect to deal with anybody at Trugreen other than a contract answering service.
Lawn service required 3 phone calls to get some to contact me about the lawn inspection. Lawn tech called on Mon to say he would be out Tue. At 5pm he called to say he couldn't make it until Wed. At 5pm he call to say he couldn't make it until Thur. Thur he didn't even call. Fri started trying to talk with someone at the Round Rock office. The company is shielded by answering services. The claim to work for TruGreen but oviously are not with the company directly. No response from franchise in Round Rock. Don't expect to deal with anybody at Trugreen other than a contract answering service.
Bernice W.
May 2012
Lawn Fertilization and Treatment, Lawn Service
They are on the pricey side. Besides that, I like what they do. Their service works.
Licensing
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FAQ
TruGreen is currently rated 2.0 overall out of 5.
No, TruGreen does not offer free project estimates.
No, TruGreen does not offer eco-friendly accreditations.
No, TruGreen does not offer a senior discount.
No, TruGreen does not offer emergency services.
No, TruGreen does not offer warranties.