B & G HEATING & COOLING

Air conditioner was going "put-put-put". Called B&G to check it out. (I had been very satisfied when I used them before for a different problem!) Service man said the bearings were wearing out and the motor would soon quit - which it did the next day! He had a replacement motor, but not the fan. The unit is so old that no dealers in the East had a replacement fan, and he had to order 1 from the manufacturer. To complicate matters, this was over the July 4 weekend. They made sure the part had been shipped, and got the tracking info. An appointment was scheduled for the day the part arrived. Within an hour, everything was installed and checked and I had cool air! I also want to comment on the office staff. Whenever I would call to check on the status of the offer, they were always helpful and courteous. They never made me feel like a bothersome old lady. Hopefully I won't need B&G in the near future, but if I do, I won't hesitate to call them. I was entirely satisfied by their skill, professionalism, politeness, price, etc!