B&N Improvements

Did not have an Active Contractors License. He said he did and I called the Dept of Labor and they said he did not. He took $2500 for down payment and never came back to do the job. He will not refund our money. We are Seniors and he scammed us.

The two men worked around my schedule and completed the job in two days. All was efficiently and well done including buying the supplies from Lowe's. I would recommend B&N Improvements to others needing roofing work.

Did a great job very pleased with the work

Job completed

B&N Did a marvelous job with a tricky project (stair runner installation with multiple turns and landings). They were curious, efficient, and a tremendous value for the money. I will definitely hire them again!

Speedy service on short notice. Worked quickly and efficiently to repair flooring.

i would hire b&n improvements again , this company did everything and more , while working with me on changes i made last minute , it was finished in a timely fashion and i couldn't be more satisfied with the work !!!! 10/10 recommend !!!

Great service at a fair price.

Workers and boss were very nice and easy people to get along with. They stayed in the given time frame for the job as well!

Hired Randall (Randy) Bartram after moving into a house. Paid him over $13,000 to fix my roof and do other items that were on the inspection. Ended up not showing up 95% of the time and had a roof liner on my roof for months. This caused further damage, as there were leaks that I had to get fixed and pay a reputable company to come out and tear it all out and start over. After over half a year, I had to fire him and take him to court for the most that small claims would allow for, $10,000.. He also stated he was licensed and insured, which was a lie as well. I would ask him to provide it, and he never did. I am not the only one that has a small claims court judgment against him either. Do not just take my word for it. Look him in Kanawha County small claims and see for yourself. I I learned a hard lesson and hope that others dont have to go through the same thing I did.

My pipes were frozen when this most recent snow hit and I called this company to come and help and the service I received was excellent!

wonderful

This company is very professional. They know how to get the job done correctly and work efficiently. I would definitely hire them again.

I would recommend this company to anyone! Got job done fast! Employees very nice! Love my roof looks great!

Hired Randy to do small projects inside my house. Replace door, trim, build shelves, build pantry and put down a rug. He had some boys to put my rug down and redo my bathroom. They did a poor Job on the rug and Had to get someone else to redo the bathroom where it was so messed up. paid him in full for the work and got very little work done. He kept coming up with excuses as to why he could not finish. Told me on about 10 occasions that he was coming but never showed up and did not return any of my phone calls. Ask for my money back and have not heard from him since. It has been 9 months and he has yet to give me back my money or even come and do any more work. Would not recommend him to anyone.

He has done so very dirty, he has promised over 30 times that he would show up. We would stay at home but he never shows up.

When we signed the invoice I did it in good faith and I paid but he has not done anything yet.

He got money and no work done.

Called to inform that the roofing they installed leaked almost from the beginning. Called, texted but I was told they would send someone over. No SHOW, called again was told he would be here in two days again No SHOW. Have not heard anything for 3 weeks.

Hired this company to remove wallpaper and paint a bedroom. He requested $500 that day to sign the contract and get the work started the next week, which I paid. . He never showed up, gave many excuses. After 3 weeks, I asked for my money back. He agreed, but never sent my money back. I am a 65 year old, quadriplegic woman on a very tight budget. He stole my money. No work was ever done or even started.

I would not hire him again.

Willing to work with you on projects order

These guys are professionals and do a really good job, we would definitely hire them again.

The owner contacted me wry quickly when I requested a quote. Took photos and gave me a quote. After that, all I got was excuses why he was not there to complete them. He never called when he said he would and I had to keep after him asking when the projects would be completed because I had a deadline. He had so many excuses. His workers did not show up so he said he fired them. He then stated he would be there and again he HAD MORE EXCUSES ..credit card was compromised , he would be there after lunch, he would make my deadline,, he even went as far to say that he sent another crew and they never showed either. He was very nice to speak with but was very UNPROFESSIONAL. This has been going on for over a week. And now my deadline was not met. I DO NOT RECOMMEND THIS COMPANY TO ANYONE.

They did a very nice job.