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Sears

Appliance Repair, Heating and Air Conditioning Service, Appliance Repair - Small,

About us

Sears Home Services is America’s #1 appliance services provider. Our thousands of experts based throughout the U.S. deliver guaranteed quality and workmanship. We work on most makes and models whether they were purchased at Sears or not. We take care of your house so you can enjoy your home. Only Sears offers 3 unique ways to save on appliance repairs! 1. Standard Repair Service + 90 Day Guarantee • Cost is provided after technician diagnoses the problem • 90 day guarantee on parts and labor* 2. Flat Repair Cost + Extended Repair Coverage • $249.99 or $299.99 pre-set price (depending on type of appliance) • 1 year of coverage up to $500 for any additional repairs (includes parts)** 3. Flat Repair Cost + Multiple Appliance Coverage • $129.99 for your initial repair with purchase of Home Warranty Appliance Plan • 1 year of repair coverage for up to 10 appliances with 11 subsequent monthly payments of $49.99*** Book your appointment with a Sears expert technician today! * 90 Day Guarantee: The limited warranty provides that if within 90 days from the date of your Sears in-home repair your appliance fails to operate for reasons related to the original repair service when used normally in accordance with manufacturer guidelines, we will replace any parts that failed due to defects in the material or workmanship and perform any labor related to the original repair free of charge. Excludes damage caused due to service provided by any party other than Sears. This warranty gives you specific legal rights, and you may have other rights that vary by state. ** Appliance must be less than 10 years old to qualify for Service Smart Agreement. Covers up to $500 in parts and labor. Limitations apply. *** Limitations apply”

Business highlights

69 years of experience

Services we offer

Appliances, Baby, Beauty, Bed & Bath, Clothing, Fitness & Sports, For the Home, Jewelry, Lawn & Garden, Outdoor Living, Shoes, Tools, Toys & Games.

Amenities

Warranties

Yes

Reviews
4.213 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
15%
3
8%
2
8%
1
8%

Filter reviews by service

Showing 1-13 of 13 reviews
Eddiena S.
Mar 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$89
He was very informative and helpful

Sabine C.
Jan 2017
4.0
Appliance Repair
Yes, I recommend this pro
$500
We use Sears for pretty much all of our maintenance and won a huge contract, so they send out yearly for our maintenance when we have a problem. I don't know where the representation is coming from, but they're representing Sears. It costs $500 a year for 10 appliances. I would tell others not to let any of the contractors leave until they were satisfied. The first couple of times they sent folks out here that obviously had no clue as to what they were doing and particularly on the water softener. When the gentleman was no longer coming out here to do the maintenance, when the new person came out here, he did water testing and blah, blah, blah and he was like, "Who set your dial?" I was like, "It was you guys. This is the first time anybody has even done a water test. I was like, 'We couldn't even figure out how you guys would tell how much soft it needed to be because nobody had done this.'" So the new guy knew what he was doing, but the first guy didn't. Since then, the new guy, knows what he is doing. The first guy was a screw up.

Ed C.
Oct 2016
5.0
Appliance Repair
Yes, I recommend this pro
It went very, very good. We called them with a problem and they came and fixed it.

Robert P.
Oct 2016
2.0
Appliance Repair
Yes, I recommend this pro
$100
It worked out good. Professional.

Sy S.
Aug 2016
3.0
Appliance Repair - Small
Yes, I recommend this pro
unknown

Jacqueline L.
Aug 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
unknown

Elaine M.
Aug 2016
5.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
.

Clint D.
Aug 2016
5.0
Appliance Sale
Yes, I recommend this pro
unknown

Jessica V.
Aug 2016
1.0
Appliance Repair
Yes, I recommend this pro
Sears has always done a good job except for one time. The service was not good.  We’ve been customers of Sears since 1969. This was the first time that we’ve had anyone who was rude and arrogant and unwilling to communicate or tell us anything. We have been very old customer. One time since 1969, that is like 47 years. This has to do with the professionalism and personality of one person.

Randy B.
Sep 2015
4.0
Heating and Air Conditioning Service
Yes, I recommend this pro
They could have changed the part that I wanted changed but they said there was nothing wrong with it.

Blair R.
Jun 2014
5.0
Appliance Repair
Yes, I recommend this pro
They did a great job.

Georgia O.
Mar 2013
5.0
Roofing
Yes, I recommend this pro
$4,080
They did a good job.  When they say they will do something, they will do it.  They do just what you tell them to do.  They always give you an estimate before the job.

Bradford W.
Aug 2012
5.0
Appliance Repair - Small
Yes, I recommend this pro
We have a maintenance protection agreement.  We had to pay them a lot for the agreement.  They do a great job.  They stand behind their appliances.  These technicians who they have out on the road are very skilled and do a good job within the limits of what they have with them.  When they need to order a part, it is properly delivered and they are quick to install it.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Sears is currently rated 4.2 overall out of 5.

No, Sears does not offer free project estimates.

No, Sears does not offer eco-friendly accreditations.

No, Sears does not offer a senior discount.

No, Sears does not offer emergency services.

Yes, Sears offers warranties.

Sears offers the following services: Appliances, Baby, Beauty, Bed & Bath, Clothing, Fitness & Sports, For the Home, Jewelry, Lawn & Garden, Outdoor Living, Shoes, Tools, Toys & Games.