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Phillip S Johnson Company Inc.

Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,

About us

Phillip S. Johnson Co. Inc. has been in business since 2002. The Owner, Phillip S. Johnson has been in the plumbing and mechanical field for over 30 years. Phillip S. Johnson Co. Inc. has provided commercial customers such as Cabell County Schools, Marshall University, Champion Industries and the Huntington YMCA with quality plumbing work for over 9 years. Phillip S. Johnson Co. Inc. has been providing the Tri-State area with professional service in both the residential and commercial plumbing settings for 12 years.

Business highlights

Emergency services offered
23 years of experience

Services we offer

We are a residential and commercial full service plumbing company. We also provide 24 hour emergency services. Our licensed plumbers can professionally solve all your plumbing, heating and air conditioning problems. Sewer & Drains Water Leaks Toilet Issues Shower & Bathtubs Hot Water Tank Inspections & Repairs Faucets and Sink Problems Furnace Inspection & Repair Air Conditioning Inspection & Repair Installation & Testing of Backflow Preventers

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.421 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
5%
3
10%
2
5%
1
5%
Showing 1-21 of 21 reviews
Sant K.
Jul 2019
1.0
they came and worked for a good hour yet charged us for 2 hours. then we noticed the toilet was still leaking so we called them back and this time they fixed it yet they charged us again for the same work they didn't do the first time. do not hire these people, they are the most corrupt plumbers we have ever encountered. they are not to be trusted. my brother and I are disabled veterans and they tried to take advantage of us. . also, less than a year later it started to leak again yet they refused to honor their warranty.

Anne B.
Aug 2018
5.0
Yes, I recommend this pro
$850
I called for an estimate and he was here the next day. They were a little slow to start work but the work was done and the men were friendly and knew what they were doing. The final bill came in under the estimated amount.

JAMES T.
Aug 2017
3.0
$275
WORK WAS GOOD PRICE WAS VERY HIGH.

Mark S.
Feb 2016
5.0
Yes, I recommend this pro
$100
unknown

Harry J.
Sep 2015
5.0
Yes, I recommend this pro
unknown

Anne F.
Jul 2015
5.0
Yes, I recommend this pro
$100
Shorty and his guys will get to you quickly especially if it is an emergency. They always give an honest estimate, fix the problem,  and back their work. If you purchase an item from them (faucet) they will provide a warrantee for it. They also have a very helpful office assistant on the phone during the work week & they will return phone calls after hours. We will not use any other plumbing company!

Flynn J.
Jul 2015
5.0
Yes, I recommend this pro
$220
Great!

Franklin C.
Jun 2015
5.0
Yes, I recommend this pro
$210
They kept their appointment as scheduled and showed up on time.  They fixed the problem in a timely manner and did a good job.  I'd use their services again.

Barbara H.
May 2015
5.0
Yes, I recommend this pro
$900

I called this morning saying that my water heater was leaking and had been for a couple of weeks.  It was 8 years old. "Tom" asked if I would be home this afternoon and I said yes. Two men came out from P. Johnson prepared to replace the heater this afternoon and were done by 2. They were efficient, cleaned up after themselves and hauled away the old heater.

I also live out several miles from town and my place can be hard to find but they got here with no problem.



Flynn J.
Jul 2014
5.0
Yes, I recommend this pro
$400
Great

David P.
Jul 2014
5.0
Yes, I recommend this pro
$110
Price was pretty reasonable. Their were 2 guys that came to my house they were very efficient and very professional. I would definitley recommend them to friends and family.

Susan A.
Aug 2013
5.0
Yes, I recommend this pro
They were fine.

Kyle F.
Jul 2013
2.0
I was not really pleased with Phillip S Johnson Co. They came out to clean the drains and unplugged it, then it stopped back up the next day. I had to pay them to come back out the next day and they told me I had a problem with the sewer line. They put a camera down the line and found that the line was corroded and needed to be replaced. I hired someone else to do the work.
Response from Phillip S Johnson Company Inc.
"When we were first called out we ran the sewer machine to unclog the lines and everything was flowing fine when our techs left. Then we were called back out do to the drains being clogged again. Sewer calls are not under warranty do to the many factors that can cause a clog: roots, foreign object, etc. We did returned a second time with a sewer camera to see why it was backing up again. We then advised the customer that the lines needed replaced. We did not charge the customer for the any additional labor or sewer machine but we did charge for the camera rental to video the lines."

Kathy W.
Jul 2013
5.0
Yes, I recommend this pro
$1,490
The plumbing part of the job went fine. The people they sent for plumbing was excellent, they did a good job in a timely fashion, however they have to cut out a hole on one floor, they cut it on the living room because the pipe went down to the wall that way from a place on the ceiling all the way down to the floor and on the drywall portion, I wasn't happy with it at all. The plumbing was just wonderful, I would really hope that he'd fine someone else to contract out for the drywall because it has to be done. Overall it was a good experience. They were reasonable and from what I heard from others, I thought that was a good price. There was some miscommunication in the beginning but that could be because I think they talked to my mother and she has dementia so it was probably wasn't their fault. They were right on time and they did get it worked out. It's just that one element of the drywall man, other than that I thought they were wonderful. I have to make sure they get somebody else to drywall, I will just have to follow-up.

Jacob D.
Jun 2013
3.0
My experience with them wasn't that great. They did it, but I don't think I got charged for it because there wasn't really anything to do. I'm sure they billed me for something and it was probably like $100. Needless to say I didn't call them back because they seemed to be inexperienced. They put duct-tape on a ventilation line above the ceiling, but they started to order me a new water heater. I would've gotten a new water heater, they would've put it in, and it would've had the same problem because it wasn't a problem with the tankless water heater but the way it was venting. I would've been $5,000 in the hole on a new water heater. It was just kind of a bad experience, so I don't call them back anymore. It wasn't the price that turned me away from them but the fact that I had to tell them what to do. Their diagnosis of my water heater was just it's busted. What they told me was wrong and then they started to order me a new one. I had to tell them to call the tech support line. The tech support wouldn't talk to me and said they would only talk to a certified plumber, so I let them talk to them and they were able to walk those guys through on how to fix it within five minutes. Had I not have been there and one of my employees were there who I told to call a plumber and they called those guys we would've ended up with a $5,000 water heater and still the same problem. They showed up promptly and were there in like no time which was cool. They were responsive and the're right there if you call them. They come immediately. Whatever they charged me for the price wasn't anything that I was upset about. They wrapped duct-tape around the ventilation line and I've had to be up there and mess with it. I actually had to call another plumber the other day to fix it.

Barry W.
Apr 2013
5.0
Yes, I recommend this pro
$450
It was fine. They came when they said they would and did what we asked them to do.

Curtis W.
Jan 2013
5.0
Yes, I recommend this pro
$200
We placed the call and scheduled the appointment. The tech arrived on time, performed the required service, delivered an accurate bill, cleaned up his mess and left. Exactly what one would expect from a service company.

Barry W.
Aug 2012
5.0
Yes, I recommend this pro
$500
Repair went well though complicated by tight space in wall and beneath bathroom cabinet. The technicians arrived when they said they would and made sure all was working correctly before leaving.

Freda S.
May 2012
5.0
Yes, I recommend this pro
$120
They do home and business plumbing services. The guy was expeditious and professional. His services and charges were reasonable.

Kelley M.
Jan 2012
5.0
Yes, I recommend this pro
$4,500


The experience of using Phillip S. Johnson Plumbing was extremey positive. I bid this job out to three plumbing contractors. Not only was PSJ competitively priced, but the knowledge that Shorty demonstrated was so superior to the other company representitives that I had to choose PSJ. They worked hard and efficiently from the start with the laborers throughout the project with the master plumbers. They were always going beyond the minimum to make sure the project was a success. A special thank you to Shorty and Jason for making my project a success and helping to make my family safe and comfortable in their new home.

Rory J.
Dec 2009
4.0
Yes, I recommend this pro
$200
Sewer Line was unclogged.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Phillip S Johnson Company Inc. is currently rated 4.4 overall out of 5.

Phillip S Johnson Company Inc. accepts the following forms of payment: CreditCard

Yes, Phillip S Johnson Company Inc. offers free project estimates.

No, Phillip S Johnson Company Inc. does not offer eco-friendly accreditations.

No, Phillip S Johnson Company Inc. does not offer a senior discount.

Yes, Phillip S Johnson Company Inc. offers emergency services.

No, Phillip S Johnson Company Inc. does not offer warranties.