No one has ever returned my call. Therefore, I am now working with an independent dealer for my carpet. I really hated that Home Depots employee spent all that time with me because she was really helpful.
Description of Work: This business does NOT answer the phone. I was looking to purchase carpet and tile. I had spent time with one of the nicest and most knowledgeable employees and she was helping get everything together. I had a few questions regarding the financing and called numerous times at different times of the day,no answer. When I finally did get an answer and asked to speak to the manager regarding the phone problem. The first thing the employee told me was i was calling the wrong number. The number in the current phone book and the contact number online are different. He told me they didn't answer that number.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
Barry W.
04/2013
5.0
home improvement stores, carpet installation
 + 0 more
They came and measured when they said they were going to and they installed it quickly.
Description of Work: Home Depot did a carpet installation for us in two rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Michael D.
07/2012
4.0
home improvement stores
 + -1 more
Their selection is not as broad. They have a small store. I have a difficult time finding staff to help me while I'm there. So, my overall experience with them has been good and not excellent.
Description of Work: I have used Home Depot Inc for purchasing home improvement things.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardware & Home Improvement Stores,
Carpet Sales and Installation
FAQ
HOME DEPOT INC is currently rated 4.4 overall out of 5.
No, HOME DEPOT INC does not offer free project estimates.
No, HOME DEPOT INC does not offer eco-friendly accreditations.
No, HOME DEPOT INC does not offer a senior discount.
No, HOME DEPOT INC does not offer emergency services.