Solarus

unknown

unknown

thtI would have rated them higher except that we have had recurring problems with internet and TV dropping.  This has happened at least 10 times.  They are always punctual and professional about our problems, but still it is inconvenient to lose internet and TV.  They are supposed to have a new and improved system coming to our area soon (Media Shower).  Hopefully that will improve the situation.

We switched to Solarus internet to bundle it with Dish Network TV. This was to replace cable since cable did not have HD channels and wouldn't do internet alone at the time. We had Solarus come and install both. The internet was always spotty and when we'd call to have it checked they would send someone out who would tell us it's the line and those are maintained by Frontier. The best they can do is put a ticket in asking Frontier to repair it. The last time they came out to service the Dish portion of our account it took 2 trips the second guy was swearing like a sailor including about me to someone on the phone while I was around the corner. Then to make things worse, they drilled through the side of our house, cracking the siding around the giant whole that they filled with clear caulk since it was much larger than the cable that needed to run through it. On August 2, 2012 I cancelled my internet (cable will do internet only) and am working directly through Dish Network and after I cancelled, they still charged my card and can't reverse the charges. They'll have to send a check. I'm a pretty understanding person, after all I stayed with them for 3 years but enough is enough.

very well

I've had very few problems, and they are fairly reliable.  We are in a rural area.  Given that, I think they do pretty well. I plan to stay with Solarus.