"Thanks so much for sharing your experience! I’m really glad to hear that overall, everything went smoothly and that the team kept the communication open. It’s always nice when a company goes the extra mile, like reattaching the fascia for you—that’s a great example of customer care! I totally get your point about the gutter installers showing up unexpectedly. It can be a bit jarring when you’re not in the loop about what’s happening at home. It sounds like they did a solid job, though! I’ll definitely pass on your feedback about keeping all their subcontractors aligned with the same communication standards. It’s important to feel informed every step of the way. Thanks again for taking the time to share your thoughts. It really helps us improve! If you need anything else or have more feedback in the future, don’t hesitate to reach out. Enjoy your new roof!"

"We're thrilled to hear your positive feedback! Building a strong, trustworthy relationship between our contractors and homeowners like yourself is a cornerstone of our business. Your satisfaction is our top priority, and we're pleased that we were able to exceed your expectations with our exceptional communication and swift execution. Also, knowing that your neighbor noticed our efficiency just goes to show our commitment to high-quality service. Thank you for your kind words and rest assured, we're here for you should any issues ever arise."

"Thank you so much for your review! Your house looks absolutely beautiful! We are so delighted to hear that you are pleased with the project and that Shane & Nate were outstanding."