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Auto Safety Center

About us

Providing quality auto repair in West Bend WI since 1965. Auto Safety Center is a family owned business delivering honest & professional automotive repair and auto maintenance services to the people of West Bend WI, Kewaskum WI, Jackson WI, Slinger WI, & surrounding areas. Joe Valind & the ASE Certified Technicians at Auto Safety Center use the latest automotive repair technology & are equipped to handle major & minor repairs on Domestic & Import vehicles.

Business highlights

60 years of experience

Services we offer

Acura - Honda - Toyota - Lexus Repair, Brake Repair, Complete Auto Repair & Maintenance, Computerized Engine Control Diagnosis & Repair, Electrical Repair Specialist, Full Vehicle Diagnosis Repair & Maintenance, Honda/Acura, Major & Minor Repairs, Servicing Most Makes & Models, Steering & Suspension, Tire Sales & Repair, Toyota/Lexus, VW/Audi Specialist

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.45 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
20%
1
0%
Showing 1-5 of 5 reviews
Catherine
Jun 2016
2.0
It did not go very well. I had my car in and I was picking up my sisters car that she was in the process of giving me and there was something not right with the steering when I picked it up. This is like 7 months now since this has happened and when I picked it up I took it back and said something's not right. I think something's wrong with the suspension and they pretty much treated me like a silly woman. I took it to a different garage and have $1500 worth of repairs on it now. This didn't just happen in 7 months, they wouldn't listen to me. They were polite about brushing me off. It was clear I didn't know what I was talking about.
Response from Auto Safety Center
"Hi [Member Name Removed], we are so sorry that your experience did not meet your expectations. If you are not happy WE are not happy it's as simple as that. I did look back at your service record from over a year ago and it looks like this was on the 2004 Grand Am and mileage was 181,998 at that time. It appears as though we only inspected this vehicle and did no repairs at all. I don't see any mention about suspension or steering problems on the work order. I do show that we inspected the power lock system, the directional switch, and also a transmission issue. We provided estimates on all the recommended repairs for these 3 systems but you didn't have us repair any of it. We also recommended front brake pads and rotors which you didn't have use do either. Looking at the big picture it was probably these items the other shop 7 months later fixed. As a professional auto repair business we strive to treat everyone respectfully, regardless of gender, mechanical knowledge or age. I apologize if you did not feel that way."

Jean W.
May 2016
5.0
Yes, I recommend this pro
unknown

Homeowner
May 2016
5.0
Yes, I recommend this pro
$500
unknown

Alice I.
Dec 2014
5.0
Yes, I recommend this pro
$700
I have an excellent mechanic. He has been taking care of me with the same little outfit when he bought it. He's had it now for at least 12 years. They pick me up and they take me home. They make sure that everything is okay if I'm going to be travelling. I can call them by phone. They know me by my voice. It's pretty nice.
Response from Auto Safety Center
"Thanks [Member Name Removed]!"

Cheryl H.
Sep 2013
5.0
Yes, I recommend this pro
$30
Excellent as always! The technicians are knowledgeable, professional, and always courteous. They explain all the options and help to make the correct decisions regarding the vehicle. They are honest and competitively priced.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Auto Safety Center is currently rated 4.4 overall out of 5.

Auto Safety Center accepts the following forms of payment: CreditCard

Yes, Auto Safety Center offers free project estimates.

No, Auto Safety Center does not offer eco-friendly accreditations.

No, Auto Safety Center does not offer a senior discount.

No, Auto Safety Center does not offer emergency services.

No, Auto Safety Center does not offer warranties.