"Thank you for your kind review [Member Name Removed]! We are happy that you are satisfied with the job that was completed and wish you all the best of luck in the sale of your home!"

"Hi [Member Name Removed], I’m a bit surprised and disappointed with this review to be honest. I stopped out to your home on two separate occasions the day the work was taking place. First to drop off some materials, and secondly to pick up the leftover. We had, what I thought, to be a fun and lengthy conversation about how we both live in the same neighborhood, and working in Oak Creek. If you had these concerns you could have easily spoken to me about them right then and there. I would have been able to address them as they were happening. 1. INVOICING: We absolutely provide our customers with a receipt, once the job has been paid in full. As far as an invoice, you have one that is included in the contract you signed. It shows the total amount of the contract, the down payment and the balance. a. Now since you haven’t yet paid in full for the services is the reason you haven’t received a receipt. 2. CLEAN UP: On both occasions to your home during the project I walked around the property personally to ensure there were no visible nails laying around to get in the way of your flower garden. I’m not sure if you found something I missed, so I apologize if we caused any inconvenience. 3. COMMUNICATION: The crew that was assigned to your home is a hardworking, ethical and experienced roofing crew whom we stand behind completely. The on-site supervisor speaks fluent English, if he didn’t introduce himself to you prior to the project I apologize for that as well. [Member Name Removed] I hope this explains our side of the story better for you, once again you could have easily just talked to me one of the two times I was out to your home. I wish we were able to meet your high expectations before it came to a bad online review that affects my business. I hope you enjoy the garden flowers I dropped off that day."

"Thank you for your kind words. We appreciate your business and hope to work with you again on your upcoming projects. Matt"

"Thank you for your repeat business. We enjoyed working with you and hope to work together again soon."

"I am actually dumbfounded as to why we received the rating we did. I personally ran this appointment as the owner of the company, delivered a detailed written proposal at the appointment and he received 25% off for a promotion we were running at the time. I really question if Mike is confusing us with another company. Matt"

"Thank you [member name removed] for your fair-minded review, It’s really nice to hear that your project was completed to your satisfaction and that it went really efficiently. I will pass along your feedback to our crew and production staff! As far as the extra charge, it is nearly impossible to anticipate everything that needs to be done before the old shingles are completely removed. We will be sending you a gift card to a restaurant of your choosing to hopefully right this misunderstanding. My only regret is that I wish we could have had this conversation before your project was completed, we could have corrected this immediately and avoided any ill feelings."

"Thank you for the opportunity."

"Thank you for your business! We really enjoyed working with you."

"Just saw your review! We do not have you in our calendar. Please call us ASAP and we will come our immediately to give you an estimate. 1-414-543-0929 We always show up, rain or shine! I do not know who you spoke with and how you did not get entered into our calendar. Please call."

"Appreciate the business and please do not hesitate to let us know if you need anything."

"Glad the manufacturer was able to correct the problem quickly. It is rare but sometimes manufacturer's ship product that requires warranty work. WeatherPro Exteriors and its manufacturer's stand behind their products and installation services."

"Glad we will continue to be your contractor of choice."

"[removed member name] was a pleasure to work with."

"It was a pleasure working for [member name removed] on her home. The project had challenges, but nothing we couldn't handle."

"[member name removed] was a pleasure to work with. Your house looks great!!! We removed wood shake and installed a high-quality vinyl shake and I cannot say enough how great it turned out. Great choice on color too!"

"We try to land every project but unfortunately are not the low bid every project. It is too bad that we could not install the work and hopefully will get another shot on your next project. Sometimes the carrying cost of insurance and support staff in the event there ever was a warranty issue or question does make us a little higher than the lowest price...but far from the highest price."

"Glad you were happy and also glad our supplier was able to correct their error quickly for you. Look forward to giving you an estimate on your siding when you are ready to change the look."

"You guys were great! We received a bunch of work in your neighborhood from the sign you allowed us to place in your yard. Thank you so much for allowing us to place the sign and I love how your siding project turned out!"