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Mike Ingrilli Plumbing
Complete Home Inspection, Sewer Main - Clear, Plumbing for a Remodel or Addition - Install,
About us
Master Plumber's license # 224991. Bonded and insured. No sub-contractors are used at Mike Ingrilli Plumbing; all employees are full-time and work directly for Mike.
Business highlights
Emergency services offered
18 years of experience
Services we offer
We offer residential and commercial repair and remodeling, sewer and drain cleaning and new construction services.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7160 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 6% | ||
| 3% | ||
| 0% | ||
| 4% |
Showing 1-25 of 160 reviews
MaryJo M.
Jul 2024
Don’t ever use this company! First, they overcharge! And, they will not come back and fix something they installed that should be warranted. We used him several times and every time they had to go back and fix what they installed. They wanted to charge us for the work that they Installed incorrectly. We are still dealing with this issue a year later. Obviously, we stopped using Ingrilli and we are with a more professional, reliable, plumbing company. Save yourself the headache and stress because there are plenty of other, qualified plumbing companies out there to use and Mike Ingrilli is not one of them! He is very rude and unprofessional!
John B.
Mar 2021
They came quickly and installed the new Hot Water Heater efficiently. Cleaned up and disposed of old one. They said what the price would be to replace and install before they came out. No surprises. Fantastic!
Curtis B.
Jan 2020
Mike Ingrilli's crew upgraded my water heater to a 75 gallon with a power vent requiring new exhaust piping out the side of the house. Upgraded water piping and valves were also installed. My extended family and I have used Mike in the past many times, Superior, professional and courteous service have always been the norm and this experience was no different. Mike will continue to the the plumber of choice for our family and friends.
Response from Mike Ingrilli Plumbing
"Thank you for taking the time to review your experience with Mike Ingrilli Plumbing. We appreciate your business and look forward to working with you again!"
FATIMA M.
Feb 2019
They coordinated with the tenant and got the job done. Remove horizontal copper. Install pex to prevent leaking from cold conditions. They kept me informed on their progress and checked in with me before leaving the rental.
Response from Mike Ingrilli Plumbing
"Thank you for taking the time to review your experience with us. We appreciate your business!"
DUANE K.
Dec 2018
Excellent job. Quick, very clean & professional. Would definitely call them again.
Response from Mike Ingrilli Plumbing
"Thank you for your review for Mike Ingrilli Plumbing. We appreciate our customers!"
LYNNE T.
Oct 2018
After an entire summer spent getting the run-around from the plumber we'd used at our home in the past, we gave up and used Angie's List to search for someone else who could get the job done. Within the course of two weeks, Mike came out to look at the project, devised a plan, and sent us a quote for the work. His associate, Roger, came out soon after and, within a full day's work, our firepit was finally functional. What impressed me: 1) Neither our former plumber nor our landscape contractor (who installed the firepit in the first place) seemed to know how to make the firepit functional in a way that was up to code, meaning we'd basically paid $$$ for a 36" hole in the middle of our new patio. Mike figured out a creative solution almost immediately. 2) Part of the project required shutting off the gas to our home. Roger came back into the house as soon as he turned the gas back on to make sure our furnace was functioning properly and to relight the pilot on our water heater. 3) When he was finished, Roger cleaned up the patio and nearby flower bed and actually apologized to me for tracking a bit of mud onto our driveway during the course of his work. I had not complained about this (and wouldn't have!), but it was a nice surprise to have a contractor who was so concerned about cleaning up after himself. This is one of the best experiences we've ever had with a contractor, and we would HIGHLY recommend Mike and his crew for any of your plumbing needs!
Response from Mike Ingrilli Plumbing
"Thank you for taking the time to review your experience with Mike Ingrilli Plumbing. We appreciate your thoughtful words and recommendation. We appreciate you as a customer!"
Shelley L.
Mar 2018
All went very smoothly beginning with making the appointment though the friendly and competent plumber completing the job.
Response from Mike Ingrilli Plumbing
"Thank you for taking the time to review your experience with Mike Ingrilli Plumbing! We value our customers and their feedback. Look forward to working with you again!"
Michael G.
Jan 2018
DO NOT RECOMMEND!!! Mike ingrilli Plumbing charged me $952 for 2 hours worth of sewer inspection! When I disputed the invoice, he SUED me. I had to hire another plumber to actually finish the inspection and locate the broken pipe! Do not trust anything Mike Ingrilli says over the phone. He will come back with a bill twice the amount he promised!
Michael G.
Jan 2018
DO NOT RECOMMEND!!! Mike ingrilli Plumbing charged me $952 for 2 hours worth of sewer inspection! When I disputed the invoice, he SUED me. I had to hire another plumber to actually finish the inspection and locate the broken pipe! Do not trust anything Mike Ingrilli says over the phone. He will come back with a bill twice the amount he promised!
Mary S.
Jul 2017
One of the worst plumber experiences I have encountered. The main reasons for selecting this company was they are on Angie's List (how this happened, I will never know). It took the plumber 30 minutes to get to my home and I was charged a "dispatch" fee. Who knows where the guy was coming from-maybe he stopped to shop or have lunch but the point is that I MADE an appointment , the business was 10 minutes away, and a travel fee is included in the first hour of labor. The plumber's total labor was around 40 minutes, but I was charged for an hour and a half. Also, advised I was an Angie's List member, and did not receive a discount that was on Angie's List. To top it off, I also live 1800 miles away in Arizona. I believe this company took advantage of a situation--shame on you. I have the invoice and accurate timeline from my tenant. No, I did not let it slide. I asked to speak with the owner but received no call back (what a surprise). I had to call the office numerous times since there was absolutely no follow up on their part. In the end, I received money back for the half hour (aka "dispatch" time) after pursuing something that should not have happened in the first place. Besides being a shameful, dishonest company, your customer service could use some work.
Grace T.
Jun 2017
They always do a good job and their prices are fair. They do an impressive job with the antique tub and toilets that I have in my home.
CHERYL F.
May 2017
Mike did very good work and the price was right. Mike was very responsive; I called him on Monday and he did the installation on Friday.
Response from Mike Ingrilli Plumbing
"Thank you for taking the time to comment on your experience with Mike Ingrilli Plumbing! We appreciate your business."
Scott O.
May 2017
Great it was quick and easy
Response from Mike Ingrilli Plumbing
"Thank you for your review. We appreciate you taking the time to comment on your experience with us and hope to work with you again!"
Danna H.
Apr 2017
We've used Mike Ingrilli Plumbing twice now. Once, to cap and remove a (leaking outdoor) gas line when we moved into our new house, and then again, a few months later, to fix a leaking valve that we had to an outside line. We've had both Mike come out himself, as well as an employee. Everyone that we have spoken to and worked with from this company has been very courteous, professional, and easy to work with. Prices are competitive, and they work very hard to accommodate your schedule. We will continue to call them for any plumbing needs in the future!
Response from Mike Ingrilli Plumbing
"Thank you for your review! We appreciate your business and look forward to working with you in the future."
Kathy D.
Jul 2016
Project was completed and in good time. While using it, it leaks in the basements to the tiled basement ceiling. I have had the tiles replaced 3 times. I asked for no lip on the shower and they told me they can do that but did not. I called two other plumbers and they told me they should have never installed this and it never would have worked. I've been calling them and the company has yet responded, now I don't think I will be able to sale the house because of all the water damage.
Thomas S.
Jun 2016
unknown
Response from Mike Ingrilli Plumbing
"Thank you for reviewing your experience with Mike Ingrilli Plumbing. We appreciate your business."
Judi H.
May 2016
unknown
Response from Mike Ingrilli Plumbing
"Thank you for taking the time to review your experience with Mike Ingrilli Plumbing. We appreciate your business!"
JASON E.
Apr 2016
I've used Mike Ingrilli Plumbing (MIP) in the past and my experience is it all depends on who comes out to your house. Mike and Curt (if he still works there) are the best from MIP; others are just ok. This review is based on MIP's pricing as the service performed was completed to my satisfaction.
From my last experience MIP charges from the time the plumber leaves the last appointment to the time the plumber leaves your house. In my situation, it took 30 minutes for the plumber to travel from his last appointment to my house. So I basically paid $74 ($148 for the first hour) for the plumber to drive 30 minutes. I would rather MIP charge a service fee than travel time as I can't control the traffic.
The second issue I have is that MIP charges extra to use their drain cleaner ($45 use charge). I would've expected that to be part of the hourly price as they don't charge for other power tools used on the job.
The third issue is based on their billing. I was never mailed a bill, instead I found it in my "junk" email folder. Please spend the extra money for an envelope and stamp and mail it out.
From my last experience MIP charges from the time the plumber leaves the last appointment to the time the plumber leaves your house. In my situation, it took 30 minutes for the plumber to travel from his last appointment to my house. So I basically paid $74 ($148 for the first hour) for the plumber to drive 30 minutes. I would rather MIP charge a service fee than travel time as I can't control the traffic.
The second issue I have is that MIP charges extra to use their drain cleaner ($45 use charge). I would've expected that to be part of the hourly price as they don't charge for other power tools used on the job.
The third issue is based on their billing. I was never mailed a bill, instead I found it in my "junk" email folder. Please spend the extra money for an envelope and stamp and mail it out.
Darcie M.
Apr 2016
It all went pretty good.
Response from Mike Ingrilli Plumbing
"Thank you for reviewing your experience with Mike Ingrilli Plumbing. We appreciate your business!"
Dan B.
Apr 2016
unknown
Response from Mike Ingrilli Plumbing
"Thank you for your review. We appreciate your business and look forward to working with you again."
Maureen W.
Apr 2016
Initially, I hoped to install a new powder room...the owner came and offered a bid which was a fair and reasonable. I really liked the owner, I suggested him to my sister.
However, my next call to this company was not the experience i enjoyed... the issue: a slow drain.
That plumber who arrived, blamed the problem to Kleenexs stuffed down the drain. He "cleared" the problem and left. However, that afternoon, I called again with the same complaint and I know I did not put any Kleenexs down the drain---I called him immediately as I did pay $$ to him to "fix" the problem earlier.
He arrived that evening after 6, very hostile: bad traffic AND he was scheduled to be off on a hunting trip. He angrily told me nothing wrong with the drain, and again charged me another hundred plus dollars!!
I guess the money and his attitude did not help my rage. I paid him TWICE for nothing, no good information, just blame. It's taken me a long time to purchase an Angie's membership, but at last I've done it.
FYI, another plumber has been here about this problem....true the drain was not the problem, but in fact the faucet flow exceeds the drain. If the Ingrilli plumber told me this in the first place i would have been satisfied and a few hundred dollars richer.
However, my next call to this company was not the experience i enjoyed... the issue: a slow drain.
That plumber who arrived, blamed the problem to Kleenexs stuffed down the drain. He "cleared" the problem and left. However, that afternoon, I called again with the same complaint and I know I did not put any Kleenexs down the drain---I called him immediately as I did pay $$ to him to "fix" the problem earlier.
He arrived that evening after 6, very hostile: bad traffic AND he was scheduled to be off on a hunting trip. He angrily told me nothing wrong with the drain, and again charged me another hundred plus dollars!!
I guess the money and his attitude did not help my rage. I paid him TWICE for nothing, no good information, just blame. It's taken me a long time to purchase an Angie's membership, but at last I've done it.
FYI, another plumber has been here about this problem....true the drain was not the problem, but in fact the faucet flow exceeds the drain. If the Ingrilli plumber told me this in the first place i would have been satisfied and a few hundred dollars richer.
Patrick K.
Feb 2016
unknown
Response from Mike Ingrilli Plumbing
"Thank you for taking the time to review your experience with Mike Ingrilli Plumbing. We look forward to working with you again."
Eric C.
Nov 2015
.
Response from Mike Ingrilli Plumbing
"Thank you for taking the time to review your experience with Mike Ingrilli Plumbing. We look forward to working with you in the future."
Gregory J.
Oct 2015
It went very well. I called after 8 AM to make an appointment and the work began at 2PM. Good job. The drains work great now and the cleanup was very good.
Response from Mike Ingrilli Plumbing
"Thank you for taking the time to review your experience with us. We appreciate your business and look forward to working with you again."
Colleen M.
Oct 2015
Very polite, helpful, respectful. Price was better than two other plumbers I called. Did great work. Would highly recommend this company. Also the staff scheduling appointments were very polite and helpful. Plumber was on time. Didn't leave any mess. Went the extra mile to get things just right.
Response from Mike Ingrilli Plumbing
"Thank you for taking the time to review Mike Ingrilli Plumbing. We appreciate your business and look forward with working with you in the future!"
Licensing
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FAQ
Mike Ingrilli Plumbing is currently rated 4.7 overall out of 5.
Mike Ingrilli Plumbing accepts the following forms of payment: CreditCard
Yes, Mike Ingrilli Plumbing offers free project estimates.
No, Mike Ingrilli Plumbing does not offer eco-friendly accreditations.
No, Mike Ingrilli Plumbing does not offer a senior discount.
Yes, Mike Ingrilli Plumbing offers emergency services.
No, Mike Ingrilli Plumbing does not offer warranties.