
myHandypro
About us
“SuperService Award” winner 2015, 2016, 2017 and 2018 myHandypro provides dependable and affordable repair and improvement services for your home and business. We stepped away from Angies list in 2018 and now we have returned and ready to service your needs. Please take a look at our many reviews to help you decide if we are the right fit for you. If so, we are looking forward to working with you!
Business highlights
Services we offer
Residential and commercial repairs and improvements.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 2% | ||
| 3% | ||
| 0% | ||
| 0% |
"Please enter what you would like the response to look like:Thank you [mnr] for submitting your review. We appreciate your recognition of our professional customer service, our punctuality and how we responded to your requests. We would like to address your concern about quality. It is always our goal to provide service with successful results but things can go wrong and unfortunately a problem occurred on your job. A small leak in a roof vent we installed. No one wants this to happen. It was terribly disturbing to you and very upsetting to us that we were the cause of this problem. Although we arrived within an hour of your notification to address the problem and made the repair soon after we still understand the stress this put you through. Again we wish the problem never occurred. The roof was challenging and the installation a difficult one, we learned a few things and hope to do better in the future if we face the same situation. As far as the cost per hour there seems to have been some confusion, if we were the cause of this miscommunication we are sorry. We do have different hourly rates for different trades and for expedited service. The rate you were quoted and billed was for expedited service (same day of request). When we do same day service requests it forces us to work overtime to service the other accounts previously scheduled. The cost per hour is higher because our costs are higher. When you called you needed a wall constructed so your plumber could complete his work the following day. We fulfilled your request for the same day service work at the hourly rate quoted and which you accepted. We billed at this rate upon completion. A few days later you requested us to provide a quote for the vent work. We submitted a flat rate estimate which you accepted. The venting for the bathrooms required an experienced and certified installer because of the difficult nature of the work. We completed the vent work and you were billed exactly what was estimated with no additions. An audit of the time required to complete the work revealed a rate of just under $55.00 per hour. We believe this to be a very reasonable rate for the expertise needed to do the work. We hope this helps remove an impression that we overcharge or that our rates are high. Our goal has and always will be to provide reliable and professional service at an affordable price and respond quickly to resolve any situation that may arise. If you have any problem or issue with the work done please let us know and we will be happy to address it. Kind regards, James"
"Thank you [Member Name Removed], it was a pleasure working together. You made our job easy. Kind regards, James"
"Thank you [Member Name Removed], your place is awesome, you have made it a beautiful home and it reflects your wonderful nature and good taste. The tomatoes from your garden were delicious. Appreciate your kind words, James"
"Thank you [Member Name Removed], I am sure your mailman appreciates your efforts to fix the mailbox everyday. Let us know if you need anything in the future, we are happy to help. James"
"Hi [Member Name Removed], couldn’t have done it without your help, seemed improbable but we did it. We are Still looking for [Member Information Removed] materials for [Member Information Removed] kitchen lighting. James"
"Thanks [Member Name Removed], you gave a beautiful home and you made it easy to get the work done. Kind thoughts, James"
"[Member Name Removed] we did it! You made a beautiful place to live for your niece. You are a wonderful aunt. James"
"Thank you [Member Name Removed], we appreciate your kind words and the work you allowed us to do at your home. Best regards, James"
"You were the perfect person to work with the whole way from the moment I walked through the door. That'[Member Information Removed] how good things get done. Thank you!"
Licensing
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