CenturyTel Inc

Internet Service, TV Service - Cable

About us

Additional DBA - CenturyLink.

Services we offer

High-quality broadband, internet, entertainment & voice services.

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Sandra M.
01/2011
1.0
internet service
  + -1 more
I called them three times that night, but no one was able to fix the connection. I called them the next day and they sent a technician out; however, he was not able to fix it. He said he could come out the next day, but he never showed up. I have called them multiple times since then, asking why they won't connect my Internet. I have paid my bills and don't owe them any money so I'm not sure why my service is not working. I have even asked to speak with a supervisor. After waiting on hold for a long time, the call was disconnected. It is now January 18 and I have not been able to work. They are rude everytime I call them. I have no idea why I'm being treated like this.
Description of Work: I have Internet, phone and television service through them. On January 6, my Internet connection stopped working. I work from home and depend on the Internet, so I called Century Link right away to have it re-connected.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


    Contact information

    unknown, Wautoma, WI 54982

    news.centurylink.com/index.php?s=111

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Internet Service,
    TV Service - Cable

    FAQ

    CenturyTel Inc is currently rated 1 overall out of 5.
    No, CenturyTel Inc does not offer free project estimates.
    No, CenturyTel Inc does not offer eco-friendly accreditations.
    No, CenturyTel Inc does not offer a senior discount.
    No, CenturyTel Inc does not offer emergency services.
    No, CenturyTel Inc does not offer warranties.
    CenturyTel Inc offers the following services: High-quality broadband, internet, entertainment & voice services.

    Contact information

    unknown, Wautoma, WI 54982

    news.centurylink.com/index.php?s=111