Ric's Sewer Service LLC

Fast, responsive and extremely friendly and willing to work with our situation.

unknown

unknown

unknown

In addition to providing excellent service, Ric is very friendly, professional, and has exceptional communication skills.  He quickly diagnosed and resolved the problem.  Two bonuses- he cleaned the area he worked in, and removed his shoes at the front door.  I highly recommend him.

I called Ric's after reading the great reviews here on Angie's List.  
It was a Saturday and I called Ric's and told them about the problem.  
They were on a call already, but stated I would be the next place they went.
They were here AMAZINGLY FAST;  I didn't even get time to finish salting the walk to provide them safe passage.
Both father and son were extremely courteous and pleasant.
While the son was putting the auger through the main sewer line, I asked the father if he could tell me what kind of tool I needed to remove the plug from the floor drain clean out.  I had attempted to remove it, but the shape was a strange countersunk square. Even Home Depot had never heard of such a plug. He said it was indeed quite an odd thing, and even he didn't have a tool for it! But he went straight away at it with a chisel until it popped out and he replaced it with a new one that I would be able to remove if I ever need to use the clean out.
At the same time the son hit roots with the auger and the job was done.
They were up and out in a flash, and while I was paying the bill, the father grabbed my shovel and finished off a section of the driveway I hadn't yet gotten to (since I had been trying unsuccessfully to clear the floor drain with a small snake).  Talk about great people!
Ric's Sewer Service will be the first one I call if I ever need sewer service again.  I sure hope it's not too soon though! :)

Had a severe backup in my basement. Two other providers tried to fix the problem with no lasting result. The first provider spent over 3 hours and did a camera image and told me my sewer pipe to the main outside was broken. Got estimates to replace that lateral anywhere from $4-6,000. In the meantime had another backup within about two months. Called another provider - that result was better but only lasted about 90 days. Finally, called Ric's Sewer. They came over very quickly, got right to work, cleaned out the line right to the main connect outside and did not feel the pipe was broken. (no replacement needed). Will have them back now to clean again before more problems. Intend to have them do camera image to make sure the lateral is not broken, as I have a project that would impact if it was. YOU CAN'T GO WRONG with RIC"S. They are so good, down to earth, reasonably priced and they really care about you and your home.

We had a sewer backup in our basement and called the city to make sure it was our lateral line and not the main, and sure enough it was ours. Looked around onlinr at reviews and only found good ones for Rics, 3 seperate people throughout the day also highly recommended them to us when we talked about the backup. Called at about 430pm and didn't expect to get help that day, but got a call back at 630pm asking if we were home for them to come help us. Ric and his son came right over and they cleared our clogged lateral sewer line, with one of them watching at the street to ensure that the clog was out and to make sure there weren't tree roots or anything coming out with it. Ric even asked for some bleach and something to scrub with and cleaned up the area where the backup was with the bleach for us! Everything was said and done by 715pm and it only costed us $135, a mere fraction of what other businesses were charging for the same service (usually around $300 from my research). They were very friendly and even with it being so late said that they wanted to go and help two other customers before they went home to eat dinner. They really put customers before themselves! They said to call if we had any other issues, and we haven't had any further problems but will definitely use them in the future if we need to.

I have called Ric twice, once within a week of purchasing my home (tiny roots clogging line) and then after I installed a high efficiency toilet that uses too little water for my 100 year old house. Ric is great, he tells it like it is without trying to up-sell on services you don't need. Both times he came out, I was kept well informed of time frames and services never went over the estimate given. I recommend Ric to everyone I can.

unknown

.

Everything worked fine after he repaired and cleaned the system. No problems after that.

Called first thing Tuesday morning - Ric said he would be here in an hour. Arrived and got right to work. Did an EXCELLENT job. Said if there were any problems, call and he will come back.

My septic tank did not appear to be draining. I called up a couple of plumbing companies that listed septic tanks and drainfield work . one place never returned my call , and the other place said I'd need a new drainfield, and/or septic tank [ over the phone ],and it would cost $1000.00 in fees/permits/perk tests , etc. before even starting work on the project. The drainfield would cost $4000-$6000 and the septic tank might be a couple thousand more. Also the drainfield couldn't be in the same location as the old one.I was told someone would call me about coming out to look at the tank. After one week a guy finally left a message. All this time we were not flushing the toilets more than once a day, and not using the sinks. In the meantime,I found Ric's Sewer Service in the phone book, and called them. Ric told me that the septic tank outlet was probably plugged, and just needed cleaning out. He was right. We set up a time to have the tank pumped out when Ric was here. He actually went down into the septic tank after it was pumped out, and showed me that the rear drain baffle had eroded away and the drain was indeed plugged up. He replaced the baffle with a plastic one, that wouldn't erode, cleaned out the drain, and the drainfield lines, and drainfield vent,.No one else had mentioned cleaning and repairing the tank. To my knowledge, Ric's is the only business in the area that does this kind of work. He saved me several thousand dollars, plus having to relocate the drainfield. If you have any drain problems, CALL RIC FIRST! He can save you a lot of money and headaches.

Sewer line was extremely clogged with roots. Several others had tried, but Ric's was successful in cleaning it out all the way. Saved me time and aggravation. Had had backup several times before. Should be good for a long time now. Ric and son were very professional, came to help in a very timely manner (same day in my case). Feel their pricing is good. They worked fast and offered suggestions for the future. Also took time to cleanup. They are wonderful and I will use them always. Guarantee you will have a good experience with these guys. One of the really good ones!!

Had a clogged toilet, and these guys came out and de-clogged me. Not
only fixed my problem but explained why it was a problem and what I
could do to prevent it happening again!

unknown