PHARO HEATING AND COOLING
About us
Super Service Award winning Pharo Heating Company Inc is your local family owned Heating, Ventilation and Air Conditioning (HVAC) specialist. We specialize in the installation and service of residential and commercial systems. With service available 24/7 and free estimates on installations/replacements, Pharo is here to provide you with Prompt, Professional service. Additional service areas - Blue Mounds, Cottage Grove, Cross Plains, Dane, Deerfield, De Forest, Lake Mills, Lodi, Mc Farland, Marshall, Mazomanie, Merrimac, Middleton, Morrisonville, Mount Horeb, New Glarus, Oregon, Sauk City, Stoughton, Sun Prairie, Verona, Waterloo, Waunakee, Windsor, Madison, Portage, Arlington, Baraboo, Beaver Dam, Columbus, Poynette.
Business highlights
Services we offer
Residential & Commercial HVAC, air cleaners/purifiers & UV lights, air conditioning, boilers, dehumidifiers, furnaces, gas pipe, geothermal systems, heat pumps, humidifiers, radiant (in-floor) heating, sheet metal, supply registers and return grilles., thermostats and controls, ventilation systems, zoning
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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2% |
"We appreciate the nice feedback, thank you!"
"Thank you for the feedback! We hope you enjoy your new Aprilaire Humidifier!"
"Thank you for the nice review and providing feedback! We appreciate you taking the time to do this."
They do an outstanding job. I have an older furnace/AC which they keep running without problems. I have asked them to keep me informed if there are any serious concerns with the systems. They provided me with a quote for a replacement system, which I will have them install if and when the need arises.
Pharo Heating and Cooling has provided my regular maintenance service for many years and I recommend them without hesitation.
Overnight, A/C still not giving enough cool air, so we called next morning to have technician come that day (after 2pm). The lady at their office was very nice, she called around 3:25pm to inform that our request is still on their schedule that day, but technician was just running late. Around 4:45pm, technician showed up promptly, checked, and found out outdoor unit's capacitor was not working. He replaced the capacitor. Work was very quick, I think less than 15 minutes total.
Jeff arrived on time and did some basic troubleshooting on my furnace. He was truly dismayed to identify the circuit board as the failed component. He was hoping it was a less expensive part. He did not have a replacement in his truck - so he left to hunt one down. He went to a co-worker's and searched his truck and didn't find the part. He then went back to the shop and searched there. Over an hour had passed and I was worried he wasn't able to find the part. He came back about 90 minutes later with the part. He said he almost gave up searching in the shop but eventually found the part. It took him all of 10 minutes to install it.
I appreciated the fact that Jeff went the extra mile to find the part for me that night. He could have easily said I'd have to wait until the next day. He was courteous, genuinely concerned and made sure I didn't go without heat for the night. He again explained the additional cost and basically it cost me $100 more for the off hour labor and trip charge. I did not feel I was overcharged and it was worth it for me to get my heat restored that evening.
I have had Pharo come out and service my furnace/AC unit in the past. Each time they have been courteous, prompt and fully resolved the problem without a return visit. I am very pleased with their technicians and customer service and highly recommend them as a service provider. I am a happy customer.1
Licensing
State Contractor License Requirements
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