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TOM'S HOME SERVICE LLC

Unfinished Carpentry, Doors, Interior Painting,


Services we offer

COMMERCIAL/RESIDENTIAL CARPENTRY.

Amenities

Free Estimates
Yes

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Jeremy H.
10/2008
1.0
contractors
  + -1 more
I should've known there would be a problem when Tom "forgot" about our appointment to go over the work that needed to be done so he could give me a quote. But honestly, half of the contractors I called didn't show up for their appointments, and one of the ones that did never got back to me with a quote. So When Tom called about 6 hours after our appointment was supposed to be and offered to come over right away to give me a quote, I agreed. The price he quoted was reasonable, so I hired him, since I was tired of searching for someone who would at least show up. I needed a rough opening made so that we could bring drywall in through it. Tom was going to come first thing on a Thursday morning (7:00 AM) to make the rough opening and promised me it would be ready for the drywall delivery by 10:00 AM. I scheduled the drywall delivery for noon, just in case. Good thing I did that, because Tom didn't show up at 7:00 AM. I called him and he said he was going to pick up some tools and he'd be over in an hour. An hour later, still no Tom, so I called again. This time he told me he was at a different job that he HAD to finish, that he'd be at my house later in the afternoon. When I told him the drywall delivery was scheduled for noon, he came right over and did the rough opening (very rough, it was just a rectangular hole in the wall, and he did the actual framing of it on a different day) although he did a very sloppy job, and didn't cover the opening with a tarp or anything to protect the house from the elements, and he left the old window that he had to knock out sitting in the bushes where it fell. It stayed there for about a week before he finally came back to clean it up, and he did that only after my husband called and complained about it. From there on, it was more of the same. He would show up late or not show up at all, he would do a little bit of work and then tell me he had to go to a different job, and then he wouldn't come back until I called him. It was like pulling teeth to get him to come and do the work he agreed to do. The last time we saw/heard from Tom was over a month ago. He came to finish the siding on our house (repairs that needed to be made because of the window installations), worked for about 10 minutes, told me he had to leave to go to another, apparently more important job, and said he'd be back the next day to finish all the work we contracted him to do. He showed up the next day, about 7 hours late, didn't finish, and we haven't heard from him since. The good news is, I only paid him 50% down, so we kind of came out ahead on this when you compare the amount we paid to the work done. But it took forever to get him to finish even the work that he did, and it was done poorly at that. I'd rather have paid MORE money to get the work done correctly and in a timely manner. Tom is full of excuses and lies. I don't trust him and neither should you.
Description of Work: Created a drywall arch at the top of the stairway where there used to be a door, expanded a rough opening for a new, bigger window to be installed, and installed three windows from the home improvement store (two replacement and one into the rough opening he made). There were some services that were supposed to be completed that never were including siding repair on the outside of the house and shelving installed in the bathroom.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$500

    Contact information

    1417 DELAFIELD ST, Waukesha, WI 53188

    www.tomshomeservice.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Unfinished Carpentry,
    Doors,
    Interior Painting,
    Kitchen and Bath Remodeling,
    Home and Garage Organization,
    Windows,
    General Remodeling,
    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation,
    Drywall,
    Cabinet Making

    FAQ

    TOM'S HOME SERVICE LLC is currently rated 1 overall out of 5.
    Yes, TOM'S HOME SERVICE LLC offers free project estimates.
    No, TOM'S HOME SERVICE LLC does not offer eco-friendly accreditations.
    No, TOM'S HOME SERVICE LLC does not offer a senior discount.
    No, TOM'S HOME SERVICE LLC does not offer emergency services.
    No, TOM'S HOME SERVICE LLC does not offer warranties.
    TOM'S HOME SERVICE LLC offers the following services: COMMERCIAL/RESIDENTIAL CARPENTRY.

    Contact information

    1417 DELAFIELD ST, Waukesha, WI 53188

    www.tomshomeservice.com