Renewal by Andersen Milwaukee

Brett, Lawerence, and crew did a fantastic job replacing our very old windows. Everything was cleaned up at the end and was like they were never here besides the new windows. We are so glad that we chose Renewal By Anderson.

Nick and Ethan are first rate installers. They are courteous, kind, efficient, and very professional. I greatly appreciated their high quality work. The new windows and patio door are a beautiful and important addition to my condo

Replaced patio door. Super efficient, accurate installation team. Product appears to be of excellent construction and strength.

We had 13 replacement windows installed in Aug. 2022. The first crew did a poor installation and the chalking was a mess. They matched the inside stain perfectly BUT the white portion of the J-Track was showing about 1/4 above the still. They then wanted to install stained wood stripes of wood to cover the white showing. A manager came out and was upset at the installation his crew did and took pictures. We made an appointment to have them reinstalled. Later the same crew came out and stated his order was to fix the chalking and paint over the bad spots. At this time I saw a crew member using a razor blade to try and remove the chalking. Another was going to use white paint to cover up the black-colored chalk. I stopped them. Then they admitted that the windows should have been measured a 1/2. We told them to leave. Later the same guy, who measured the windows the first time, came back, remeasured them, and stated that they will reorder the windows a 1/2 longer. They will have them on a fast track; The week of Oct. 17th and crew came out and the leader was a female. She was so upset about the job that the first crew did. We told her that it was not her fault and to put in the new windows like this is her home. She stated I do that on every job and I will take whatever time it takes to make this right. (Her first initial starts with a C The first crew took only two days. C and her assistant took their time and took them four days including in the dark. She did a great job and she was a real firecracker. (Later learned that she was their 2nd best installer with 10 years of experience. The windows are great and yes expensive. The white J-Track no longer shows BUT if you stand at the windows and look down you can still see white showing. If people have a white inside portion of the windows the white of the J-Track would blend in. Not so with stained inside windows. Again they wanted to put in the stained wood strips. We thought it over and did not want the stripes or have two windows readjusted again. Finally, in mid-Nov. we informed them that we will leave well enough alone. We did not want them to maybe mess something else up. We then went back and forth, with the GM, about compensation for the nightmare that we went through the last 3 months. The GM then stated that they will give us back a forth of the money that we spent on the windows. Regarding the low rating above that we for the first crew that was out here. C the second installer is rated a 5.

I love my windows! The entire process from sales to installation was great. The company kept in contact, updating me on the status of my order. The installers, Justin and Trevor were fantastic; friendly, knowledgeable, respectful, and efficient.

I had one window that had been looked at by a number of companies; Renewal by Anderson was the only firm who would take on this large window/bay that required almost new construction. The result was beautiful!

Daniel and Alejandro did a great job in installing and explaining all the things I needed to know about my new window. Thanks to the installers.

Great windows with really good custormer service.

We ordered all new windows and a patio door in September of 2021. It took until Jan of 2022 to get some of the windows installed, but they missed caulking and taking down window stickers on some of the windows. In February of 2022, they installed the rest of the windows, but the patio door was made to open on the wrong side. My dogs were extremely confused about going outside for the next several months, and it was a pain because it interfered with the flow of the dining room. Sometime in the spring of 2022, we get the new patio door. It is only damaged.They do fix the caulking issue, though. Get another door later in the summer of 2022, only this time it is the wrong way again. We opted to keep the damaged door that opens correctly and they put a new screen on the patio door for us (the part not damaged), only it was put on so poorly it was a joke to everyone who sees it. Now it is over a year from when we started this whole episode and we are still waiting to get an undamaged patio door put on the correct way and our screen door properly hung as we were told they would do for all the hassle. (Whoopi! Such a huge bonus after all of the hassle we have been through). I have been very disappointed throughout the entire process. It feels like they took our money and dropped us, not caring about our experience at all. I reached out to our sales person, who was unhelpful, and to managers at the business. They apologized, but yet we continued to experience the same problems. Some of the seals on the windows are still not great, and they take up a lot more room on our window ledges than our old windows. We had ledges you could put plants on before the new windows; not now though, because there is not enough room. We wish we had spent the almost $20,000 elsewhere.

Everyone from the salesperson to the installer knew their job and aimed to pleased. The installer made sure I knew how to lock the doors correctly and did an excellent job.

They did not give my mother a final price until the job was completed, and when I asked for an itemized receipt, they refused to give it to me. I received a cut and paste receipt that still did not show what I paid and for what. I bought windows on a sale and do not believe I was given the sale price, and they were of no help in showing me what I was charged. I would never use them again.

Installers Jacob D. and Evan G. were efficient, friendly and just did an excellent job!

Brian and Evan p. Were the installers there quality of installation was excellent the clean up was excellent the quality of there work super. They answered our questions and there personalities was outstanding.

Dan & Mike were friendly, courteous, efficient & professional. Very happy with the work they did replacing windows & patio door.

I had Josh install our new replacement windows and patio doors and he did a great job. He worked fast and efficiently and answered any questions that i had. He did new wood work for the patio doors and the seems are perfect.

Dan and Paul were the installers for the job, very professional and easy to work with, communicated all aspects of what they would be doing. Worked in the cold and snow at start of project!!

Having worked in the trades all of my career, I found it fantastic to experience having two wonderfully efficient, professional and pleasant young men carrying on craftsmanship work. If I could, I would give them 10 stars. Barrett and Ryan were exceptional.

Great service by Josh Grueneberg & Chris Turner. Very happy with their work and effort.

The only problem is it could take up to 75 days for them to install my door