
About us
We are a full service upholstery shop which specializes in leather and leather repair. There are two employees an upholsterer with 27 years of experience and a leather specialist who has 15 years in the business. We accept mastercard and visa.
Business highlights
Services we offer
Custom leather furniture, color, commercial and home. Motorcycle seats, leather jacket repair, leather restoration & repairs. Upholstery- marine, linings, pockets, tears and boat seats., zippers
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 0% | ||
| 0% | ||
| 15% | ||
| 0% |
They are reupholstering another small piece for me now in leather and I have already recommended them to many of my friends. I will definitely contact them again for future projects.
"Dear Mr. [removed member name], I am sorry for your your inconvenience and bad experience. I looked back as to when you picked up your jacket it was on April 3rd. Unfortunately, I was still on spring vacation. I had been gone for fifteen days, I returned on April 8th. I was unaware of your situation. Call me at 414-736-3267 I will refund the 15.00 you were charge. Our minimum charge is 25.00. Typically we tell customers to call before coming to pick up jobs and we call them when they are done. Since the end of April we have hired two new employees. We quote 2 weeks on coats. We missed your estimated turnaround time. What you view as a disorganized mess is an extremely busy work room. I am sorry we did not meet your expectations. My sincere apology. As always we guarantee our workmanship and we take pride in the quality of work we do. It is unacceptable you had to be inconvenienced, please accept my apology. The month of March was a record month, Followed by April which was a new record month. This year we a running 80% ahead of last year. I am sorry you had to suffer through our growing pains. Sincerely, Shay Johnson"
"I want to thank you. You and your wife were a pleasure to work for and your project was challenging and rewarding. I was glad we were able to satisfy your expectations. We do not always know how a leather will react to the restoration techniques. Many leather techs will not even work on nubucks. We have been told by our supplier that we have completed more nubuck projects than anyone else they supply. Rule of thumb on a nubuck for fading is open the wrapper, turn on the light, light a match … it is going to fade. In the leather indusrty we refer to nubuck leathers as adult leathers. They are bought because of the soft hand and beautiful look that occurs from the tanning and buffing process. They are more susceptible to staining and oil stains. When we were done, the loveseats looked very nice which I was very pleased with and satisfied because our client loved them. We are not done until our customer is satisfied, if we cannot please our customer, we will not charge. Thank-you for your kind words and review. Leather Restoration Co. Sincerely, Shay"
Licensing
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