INET PC & WEB

Bought a PC from them, and have now had three major components fail.

He said he'd have Mitch (the repairman) call me back and help me straighten it out but that was 3 weeks ago and Mitch never called. We still have no computer. They added Norton Antivirus but Roadrunner (as I pointed out to them) was offered to us free. They claimed otherwise, installed Norton and charged us for it. I'm now paying for antivirus I don't need on a computer that quit functioning because I turned it off and back on?

I had some problems when they left. I called and they helped me through the problems.

I had nothing but wonderful customer service from everyone at INET from start to finish. I now have a very good and fast running computer. They transferred all my data and programs to my new computer which was a godsend. For what they charged, I got a very good deal - plus very good service. I have had the opportunity to bring my old computers for repair at INET and have never been dissatisfied. With my new computer my speakers were too old to play adequately. Although they played, the sound was very low. INET went out of their way to supply me with some new low cost speakers that work great. What I also like about INET is that you can call a tech at any time the store is open is you have a question or problem. That opportunity is worth its weight in gold!!!

WE TAKE OUR PERSONAL AND WORK COMPUTERS TO INET. THEY ARE COURTEOUS, ON TIME, PROFESSIONAL, & FRIENDLY. THEY GIVE VERY ACCURATE ESTIMATES. THEY GET THE JOB DONE RIGHT THE FIRST TIME.

They were good at understanding our needs. The design was well done. Forgot to install old computer files first time. Delay in system being ready by a few days. Some minor problems with pc at home was fixed. Overall, very nice to work with, but some minor issues with those who design and those who put things together. Not convinced yet.

I have had great responses from this company. They are very helpful to the average person who does not know a lot about computers. They take their time to explain and answer all of your questions.

The technician and the company kept me informed as to what was needed. They were very helpful in keeping within my limited budget and understanding when fixing my computer.

THE SERVICE WAS GREAT. THEY WERE VERY HELPFUL BRINGING THINGS DOWN TO LAYMANS TERMS. THEY ANSWERED MY QUESTIONS AND WERE VERY PATIENT.