Floor Coverings International

4.9

(106) Verified Reviews

Founded 2002 • With Angi since January 2012

Angi certified badge

Business Highlights

Family Owned & OperatedFamily Owned & Operated
24/7 Service Offered24/7 Service Offered
Eco FriendlyEco Friendly
Wears MaskWears Mask

Licensing

No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM

Company Contact

N15W22218 Watertown Rd Ste 2

Waukesha, WI 53186

Description

Floor Coverings International is your premier shop-from-home flooring company. We bring our Mobile Flooring Showroom to your home so you can choose from a variety of products without leaving the couch. Whether it is carpeting, hardwood floors, tile, or any of the other options we offer, we carefully treat each design as a custom project, and we work with you to meet your budget and deadlines to install the floors of your dream home. Flooring is made easy, simple, and stress-free with Floor Coverings International Waukesha....

Verified Reviews

4.9

(106) Verified Reviews

Ratings Distribution

5

93

4

7

3

3

2

1

1

2

Rating Details

Price

4.7

Professionalism

4.9

Punctuality

5.0

Quality

4.9

Responsiveness

5.0
Read reviews by category
flooring (96)carpet installation (49)hardwood floors (46)tile installation (19)marble & granite (1)
Showing 1-10 of 106 reviews
3.0

09/07/2020

stopped after quote, did not provide 15% discount coupon rather $200 discount on nearly $10,000 quote. nice people.

DESCRIPTION OF WORK
carpet purchase and installation

CATEGORY carpet installation

COST $10,000

WORK COMPLETED ON 09/07/2020

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed], We are sorry for your dissatisfaction regarding our promotions on Angie's List. Our Angie's List coupon for carpet projects states "15% off complete flooring projects from our family-owned company serving the area since 2002! (max value $250)." We are usually pretty reasonable when it comes to working with our customers on pricing if we are asked. For customers that are n...
3.0

07/23/2020

No go. They only install flooring purchased through them.

DESCRIPTION OF WORK
Install hardwood flooring

CATEGORY hardwood floor

WORK COMPLETED ON 07/22/2020

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed], We are sorry for your dissatisfaction regarding our service offerings. As you stated in your review, we do not offer general installation services. We get calls nearly daily asking if we would be willing to install products that folks purchase at local box stores. If we were to offer installation services, we wouldn't be able to keep up with our regular customers who are ...
5.0

02/12/2020

We can HIGHLY recommend the good folks at Floor Coverings International! Everything -- from the detailed initial consultation with Matt, to the installation/finishing work by Lou and Eric, to the frequent site visits by project manager Michelle, to the unexpected discoveries and problem-solving along the way, to follow-up work after the project -- was handled in a completely professional, personal...

DESCRIPTION OF WORK
New wood floors

CATEGORY flooring contractor,hardwood floor

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/12/2020

SERVICE PROVIDER RESPONSE

Thank you [Member Name Removed] for sharing your experience with the Angie's List community. We sincerely enjoyed working with you guys and we are looking forward to doing it again down the road! Team FCI Waukesha
5.0

07/24/2019

Matt, Kevin, & Michelle killed it with customer service. We had an error in the install and even though it set them back considerably they didn't hesitate to take care of us. Amazing job! Would highly recommend!

DESCRIPTION OF WORK
Killed it with service!

CATEGORY flooring contractor

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/24/2019

SERVICE PROVIDER RESPONSE

It was great working with you and your family Mark and [Member Name Removed]! You have such a beautiful home and have a great vision for it. We are glad to have been able to assist in taking it one step closer to how you would like it to be. This was a very involved and tough project for us both, but I am glad that you are happy with the final results and that you were willing to give us a chance ...
5.0

07/12/2019

We recently used Floor Coverings International to replace carpeting in our home. It was a great experience from start to finish. Everything was handled professionally and in a timely manner. Robert was very helpful when he came out the first day to walk us through the process and to take measurements. Dave and his crew did a great job as well. Michelle kept us updated and informed. Michelle let us...

DESCRIPTION OF WORK
carpeting replaced

CATEGORY carpet installation,flooring contractor

COST $7,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/11/2019

SERVICE PROVIDER RESPONSE

Thank you [Member Name Removed], we are so excited to hear your feedback. As a business owner, it makes me very happy that I can count on my team to make sure our customers have a great experience at every step of the process. We hope you enjoy your new flooring for decades to come! Sincerely, Matt Werner
5.0

01/26/2019

Floor Covering International put carpet in my condo about 1 1/2 years ago- I left one small stairway uncompleted. So I asked them back to do that area. As before, they did a great job ! Matt and Michelle are the nicest contractors to work with, and their workers do an excellent job. Even with a small job, the attention to detail and quality is there. I doubt there is any floor company in the area ...

DESCRIPTION OF WORK
Had a small stairs that needed new carpet

CATEGORY carpet installation

COST $400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/14/2018

SERVICE PROVIDER RESPONSE

You are such a sweetie to work with [Member Name Removed]! We are happy for you and hope you are enjoying your new condo! Matt and [Member Name Removed]
5.0

12/06/2018

Matt immediately called me upon receiving my request through Angie's list and talked with me about my project. I felt comfortable with him on the phone and set up an in-home appointment. Robert came out and was very patient and helpful as I wasn't sure if I wanted light or dark wood, engineered or solid wood. He left samples with me and brought additional samples several more times until I landed ...

DESCRIPTION OF WORK
Hardwood floors in living room, dining room, kitchen, den & hall along with carpeting in 2 bedrooms.

CATEGORY carpet installation,hardwood floor

COST $25,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/03/2018

Images

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SERVICE PROVIDER RESPONSE

Thanks so much [Member Name Removed]! Boy was this a big intrusive project for you, but it turned out amazing! The hardwood you selected is phenomenal and will be loved for many years to come. Awesome transformation!!! Team FCI
5.0

10/10/2018

I cannot say enough about the wonderful experience I had with Floor Coverings International. Everything about them---their product, their workmanship, and their professionalism--were top notch. I purchased an older home with very old carpet in dire need of replacement. The family room, living room, dining room, and hallway all needed new carpet. Matt came out to the house and spent great care in h...

DESCRIPTION OF WORK
New carpet selection and installation

CATEGORY carpet installation,flooring contractor

COST $4,300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/23/2018

SERVICE PROVIDER RESPONSE

Thanks [Member Name Removed]! Love love love the carpet you picked for this living space! You were so nice and easy to work with. We appreciate the kind words! Matt
5.0

08/10/2018

We had visited three stores and had tentatively decided on hickory flooring. We called Floor Coverings International based on their reviews. Matt came to our home, measured our kitchen, discussed the attributes of various species of hardwood suitable for kitchens, and agreed with our choice of hickory. He brought samples from his van and we signed up. A week before the scheduled installation, Mich...

DESCRIPTION OF WORK
Purchase and installation of kitchen hardwood floor

CATEGORY hardwood floor

COST $4,100

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/03/2017

SERVICE PROVIDER RESPONSE

Thanks [Member Name Removed]! The hickory looks awesome with the rest of the finishes in your home. Thanks again for giving us the opportunity to make this awesome improvement to your home! Matt
5.0

07/13/2018

What a professional group to work with. Did a wonderful job installing new Vinyl wood Floors in record time one day. Installed floors in living room, dining room and hall. Starting with Matt giving me as much time as I needed to pick out the flooring for rooms mentioned above. I also picked out carpeting to go in my bedroom for later. Quality all around with Matt, installers and Michelle who clean...

DESCRIPTION OF WORK
New Vinyl Wood Floors

CATEGORY carpet installation,ceramic tile,flooring contractor,hardwood floor,marble & granite

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/29/2018

SERVICE PROVIDER RESPONSE

Thanks [Member Name Removed]! You are such a sweetheart of a lady and made it easy for us to make this awesome transformation to your condo! We look forward to seeing you again down the road! Matt and Michelle Team Floor Coverings International

Services Offered

Commercial and Residential Flooring Sales and Installation. Carpet, Hardwood Flooring, Hardwood Refinishing, Tile, Vinyl, Laminate, and Eco-friendly options.

Services Not Offered

Ask for details

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, Discover, Financing Available
Senior Discount
5%
Emergency Service
No
Warranties
Yes