Founded 1999 • With Angi since April 2003
Service Provider ResponseATTENTION MEMBERS THIS REVIEW BY THIS CUSTOMER WAS RECONSILED. AFTER SENDING A FULL REFUND FOR NOT ONLY THIS SEASON 2021 BUT ALSO 2019. THIS CUSTOMER TEXTED ME PERSONALLY ON A HOLIDAY WEEKEND SAYING THEY NOTICED DEBRIS IN HIS DAUGHTERS GUTTERS. WE MUST NOT HAVE CLEANED THEM ALSO, AS THERE WAS NO POSSIBLE WAY DEBRIS COULD HAVE RETURN AFTER ONLY 6 MONTH. I INTERUPERTED MY HOLIDAY WEEKEND AS IT MUST HAVE BEEN URGENT AND RETURNED HIS TEXTED JUST TO BE TOLD IT CAN WAIT UNTIL MONDAY HE WAS BUSY. AFTER OUR MONDAY CONVERSATION WE AGREED NO QUESTIONED ASKED WE WOULD ALSO RETURN ANY AND ALL MONEY BASED ON HIS INTERGRITY. I LOOKED UP HIS DAUGHTERS HOUSE AND WE PROVIDED SERVICE ON 12/01/2020 51 WEEKS AGO AND WE ARE STILL RETURNING HIS MONEY. HE ALSO MENTIONED THIS WAS A GIFT SO I SHOULD RETURN THE MONEY TO HIM FOR SERVICE PROVIDED 51 WEEKS AGO PAID FOR BY HIS DAUGHTER BECAUSE HE HAD REINBURSTED HER. I FOUND THIS INFORMATION TO BE VERY INACCURATE AND RETURNED THE MONEY TO HIS DAUGHTER. HOW IN WISCONSIN IN THE CITY COULD THE GUTTERS BE FULL AFTER 1 YEAR. HE THOUGHT IT WAS A GOOD IDEA THAT WE RETURN TO RECLEAN GUTTERS WE CLEANED 51 WEEKS AGO. HE CALLED TO COMPLAIN ABOUT OUR SERVICE THREE WEEKS AFTER WE HAD BEEN TO HIM HOME DURING THE FALL WITH NOT ALL THE LEAVES HAD FALLEN YET. WE STILL OFFERED TO RETURN HIS MONEY AND PAY FOR ANOTHER SERVICE IF NEEDED. AS A BUSINESS OWNER WE CAN ALWAYS IMPROVE OUR PRODUCT. AWEFUL AND RIP-OFF OUR NOT PRICIPLES THAT HAVE KEPT US IN BUSINESS FOR 21 YEARS. OUR POLICY IS 100% SATISFATION OR ITS FREE.
Service Provider ResponseGreetings [removed member name], There is no doubt we failed in many areas of service on this particular account. As you can see from most of our reviews we have much higher expectations of ourselves. We wasted your time and for that we are certainly embarrassed with our lack of action and by the failing grades publicly. Most gutter cleaning jobs are not time sensitive and in this case we didn't call you to let you know we had pushed back the appointment due to staffing issues that morning. Worst off it was our operations manager that failed to complete the circle of communication which is very out of character. After we found out we neglected your time our standard operating procedure should have been to offer the service complimentary and reschedule the appointment. After finding out about the incident I directed our staff to call you and offer our service for free and if you still declined the service, they were directed to pay for another service to complete the task. We are truly sorry for the lack of respect for your time and still willing to send you a check for the amount you had to pay another company to complete the gutter cleaning job. Again please accept our sincere apology. Michael Cornish, President and Owner of E-Z Window Cleaning
E-Z Window Cleaning is currently rated 4.9 overall out of 5.
E-Z Window Cleaning is open:
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
E-Z Window Cleaning accepts the following forms of payment: Check
Yes, E-Z Window Cleaning offers free project estimates.
Yes, E-Z Window Cleaning offers eco-friendly accreditations.
No, E-Z Window Cleaning does not offer a senior discount.
E-Z Window Cleaning offers the following services: Residential and commercial window washing & cleaning, light fixture, gutter cleaning, power washing, glass restoration & snow removal.
2022 Super Service Award
Empire Home Remodeling, Inc specializes in windows, siding, roofing, creativity, customer service and project management necessary for success. Our most satisfied customers are those who want a company to manage their project, leaving the problem solving and details to the professionals, thus allowing them a worry-free experience.
2022 Super Service Award
No pressure sales because we know our product and pricing are better than the competition. In addition to our goal of a quality product and competitive pricing, Milwaukee Windows is also able to get you the windows within a short period of time (7-14 days). Milwaukee Windows began as the owner was searching for a quality window manufacturer for his investment properties. Although the big box stores had standard size windows at a reasonable price (for the quality level supplied), custom sizes were cost prohibitive and took a long time to get once ordered. In addition, there wasn't much selection if you wanted a higher quality product. Other window retailers were expensive and slow. After researching different windows and finding a high quality one he liked, he decided to go directly to the manufacturer and negotiate pricing since he had such a high volume of windows he would be ordering. Over the years, friends, fellow investors and contractors began requesting orders. As a result, Milwaukee Windows came to existence.