BOB'S GLASS SERVICE OF WAUKESHA INC

Did a nice job. Were here when they said they would be. Very Satisfied.

Service guy took a Sawzall to my Pella window frame. Replaced the glass but destroyed my window frame and then took off and left the window partially open. Now the only way to open and close the window is with a 2x4 and a hammer. After threatening to call a lawyer, fellow came back out and was going to open my window with a crow bar! Asked him to get off my property. Window is not repairable; one of two in the set. My cost to replace is $2000.

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After the initial call to Bob's, Joel came out to inspect the windows and what needed to be done to replace the cracked glass in one window and all glass in four casement and two fixed windows which had fogged over due to the seal being compromised.  Shortly after we received the quote by mail, a call was made to place the order.  The first voice I heard was Sue and she is wonderful!  Knowledgeable, efficient, and friendly she took the order and filled my request for a detailed work order which arrived in the mail a few days later.  The window repairmen arrived on time and went to work quickly.  They also discovered two of the casement arms that open the windows were badly rusted and should be replaced.  They gave us another quote and we ordered.  Again, when I called Sue for some details she was so nice and pleasant and sent the information I needed promptly.  As soon as the parts were received by Bob's they called for an appointment and installed the new parts.  I will definitely use them in the future and have already recommended them to a neighbor who needs glass repair.

Quality, price and workmanship was excellent.

WORKERS WERE COURTEOUS AND DID THE WORK IN A PROFESSIONAL MANNER. FELT THEY DID QUALITY WORK AT A FAIR PRICE. I WOULD DEFINITELY HIRE THEM AGAIN, AND IN FACT WILL TO FINISH THE REST OF THE HOUSE.