Cady Plumbing & Heating
About us
4 employees
Business highlights
Services we offer
Cady Plumbing and HVAC llc offers plumbing install and repair for residential and commercial applications, Drain, Faucets and fixtures, Forced air heating and cooling systems and Boilers, Water distribution piping, Water heaters, Water service, including (but not limited to); Holding tanks and septic systems, offering the most reliable brands., waste and vent
Amenities
Emergency Services
Yes
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 40% | ||
| 40% | ||
| 0% | ||
| 0% | ||
| 20% |
Adrian,
I first spoke to you on November 10, 2015 regarding the purchase and installation of a whole house bypass humidifier to replace my 24 year old General 1040 model which your employee, I believe his name was Gary, had checked and repaired once but the “fix” lasted only 2 days. During our call you indicated that you had an Aprilaire unit in stock and that the price would be about $450 installed. Since my online searches found the Model 700 costs around $260 retail and the Model 700M, which I apparently should have had installed because, as I understand, you set up my unit in the manual mode, costs around $230 retail. The bypass version, Model 600M, is less than $150 retail. I felt that your offer of $450 installed for the higher end model was reasonable even though a lower cost unit would have been satisfactory.
I was quite surprised when I received your invoice #2656 with a total of $771.77. I do realize that $70 of that amount was for the 10/31/2015 "repair" but the difference between $450 and $700 is $250, over 50% more than you estimated and I agreed to.
I appreciate that you did not charge for the additional time it took to complete the installation but your employee had seen the bypass humidifier and the dual furnace setup in my home on a previous visit and might have anticipated a problem beyond his experience.
The humidifier is apparently working adequately as the humidity in my home has been about 40% with the manually set control at 7.
Through the winter the humidifier kept in house levels between 21% and 30% even when the outside humidity was 60% plus. These values are far less than I was led to believe the new "automatic" unit would achieve and less than the literature indicates. I have not heard anything from Mr. Cady relating to my overcharges, but he did cash my check quickly. I would not recommend that anyone agree to have work done by Cady Plumbing without a signed written estimate. I would suggest using a service such as Angies List and carefully reading the reviews to find a reputable company which honors their estimate and responds to customer concerns.
Licensing
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