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Bethke Heating & Air Conditioning Inc

Founded 1989 • With Angi since November 2006

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Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
Yes
Warranties
ask for details
Senior Discount
no
Emergency Service
Yes
Eco-Friendly Accreditations
No
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.8

(122) Verified Reviews

Showing 1-25 of 122 reviews
Jeff N.
1.0
10/07/2022
How did it go? It didn't. I scheduled an appointment for an estimator to come out to get me a quote on a new furnace and AC. On the day of the appointment I called them to confirm if they were coming because I didn't get a text notification or phone call. They said they didn't have me in their records and it would take a week to get someone out for a quote. I got competitors to come out much faster so I was waiting on them for the last estimate. I wasn't going to waste another week waiting and hope that they actually scheduled someone to show up.
Description of Work
new furnace and AC
Category
heating & air conditioning/hvac
T A.
5.0
06/09/2020
Their quote was right in-line for the install and another person came back the next day and gave me a very reasonable quote for duct work. Everything could not have been better and I won't use anyone else. Timely, courteous and professional company.
Description of Work
Install
Category
heating & air conditioning/hvac
Mel M.
5.0
01/28/2019
They were great - from the time I called their answering service on Sunday afternoon to the technician they sent quickly who communicated with me (I was out of town). Highly recommend them.
Description of Work
Emergency visit Sunday evening on one of the coldest nights in Madison in years. My thermostat was not working so the furnace was not turning on. They were outstanding.
Category
heating & air conditioning/hvac
Bret N.
5.0
02/23/2018
Excellent! Bethke had the balls to get the beast out of my basement! No one else was willing or able to do it. THANKS BETHKE!!!
Description of Work
Removed extremely fireproof filing cabinet from basement.
Category
hauling services
Gertrude P.
5.0
07/31/2017
We have a standing contract. I'm not really sure if there was a charge, that's my husband's part. I assume the price is fair or my husband would not have them. There quality is good.
Description of Work
Spring tune up.
Category
heating & air conditioning/hvac
jeffrey T.
5.0
07/07/2017
Amazing, would recommend this company to everyone.
Description of Work
New furnace, AC, thermostat
Category
heating & air conditioning/hvac
Mary Beth G.
5.0
06/26/2017
It is not on warranty but I pay for both at the same time. There was one person who came to complete the work. The worker was fine. They left the area clean.
Description of Work
They do all my yearly checkups on the furnace and air conditioner.
Category
heating & air conditioning/hvac
Lynn C.
5.0
02/15/2017
We have been using them for years and we are happy with them. We have an annual subscription kind of thing. It is about $220 a year to do both the air conditioning and the furnace including the humidifier, tune-up and everything.
Description of Work
For heating and air conditioning, we always use Bethke. They come twice a year to do air conditioning and/or furnace check. They were out here the last time to get ready for the winter.
Category
heating & air conditioning/hvac
Dustin Y.
4.0
03/18/2016
Duke came out for the initial estimate. We discussed our existing exhaust fan which is mounted in the ceiling approximately a foot or so out from the range. Duke indicated that we would be able to use this existing ducting to install our new over-the-range hood. As requested by Bethke, we proceeded to have the electrical work for range hood hooked up. We also then purchased a range hood. Jason and John came out for the install and explained that it would not be possible to use the existing ducting because it would have required cutting through a floor joist based on their visual assessment of the ceiling. It would also be necessary to cut large holes into the drywall soffit above the cabinets in order to put new ducting in place. Because we had already invested time and money into selecting the range hood and installing wiring, we moved forward with the installation. Overall, we was very pleased with Jason and John's work - they were personable, thoughtful and professional. They even fixed a minor duct issue in our basement while they were there. However, we do wish we had gotten a more accurate estimate/review from Duke about the scope of the work required as it appeared to be an easily and quickly discovered issue for Jason and John. Though the added cost of fixing the drywall will not be significant, it is another contractor that we did not anticipate having to locate, vet and hire. Our current kitchen remodel is the result of a catastrophic water leak so we were less than thrilled to have created more work at the end of this large-scale, unanticipated project.
Description of Work
Installed range hood with external vent
Category
heating & air conditioning/hvac

Service Provider Response

Hi [Member Name Removed] - First off, thank you again for choosing us to do this work. We value your business. I've spoken with Duke about this situation so that we will dig a little deeper to avoid similar mistakes in the future. Again, we appreciate your business and your feedback.
Jeremy C.
5.0
02/28/2016
Our boiler stopped working over the weekend. We contacted Bethke based on Angie's List ratings. They responded immediately to the call and because they do not stock parts for the type of boiler we have, they provided us the contact information of another company in the area that would likely be able to handle our service needs immediately. Very professional and courteous.
Description of Work
Took an emergency call about a nonfunctional boiler and helped us find a company that services this brand.
Category
heating & air conditioning/hvac
sarah M.
5.0
12/28/2015
I want to love Bethke but every time I have used them, I've run into problems. I've found it difficult to schedule and book my services (I understand that my job had less priority than houses that did not have heat...it's cold outside!). I had requested a date on the calendar and after two weeks back of not hearing anything from them, I had to make a follow-up phone call. The service providers are great. I've liked every person who has come to my home. The people on the phone are great - they answer the phones promptly and provide great service. But whenever Bethke comes, they leave the house messy. I either need to wash the wood floors because they're tracking dirt in/out of the house, or I need to vacuum due to debris/insulation/etc. In this particular case, I needed to do both. It's not an easy job - entering someone's home and providing a service, and I understand that. However, out of respect for the home and the homeowner, I think Bethke should always be wearing shoe covers when entering a home and vacuuming up after themselves. They provide quality service, so I will continue to use them in the future.
Description of Work
Vented an existing stove-range hood outside, installed a bathroom fan.
Category
heating & air conditioning/hvac, ceiling fans
sarah M.
5.0
10/09/2015
Was able to receive a quote over the phone. $200 set up and $15 per vent. They fit me in the schedule within one week. Service tech was here at 8am in the morning and done by 1pm. I did have to vacuum after he left due to stuff he tracked in the house on his shoes and sawdust and dust residue by removing the vents. Also, all my return vents are painted, so when he took them off the wall there was some paint that chipped.
Description of Work
Duct cleaning
Category
heating & air conditioning/hvac, air duct cleaning

Service Provider Response

Dear [Member Name Removed]: I am sorry that you received less than perfect service from my company. What you described is an unacceptable breach of our usual standards. Our duct cleaning technician is usually meticulous, so I don’t know what happened, but I will discuss this situation with our technician and I will try to contact you by telephone this week. We want customers to feel free to contact us immediately with any concerns so that we can make things right. I always appreciate it when any issues are brought to my attention because we learn how to do a better job for our customers. I look forward to speaking with you soon. Sincerely, Jeff Lindholm, President Bethke Heating & Air Conditioning, Inc.
Jami C.
5.0
07/01/2015
The service person was very nice and friendly. He gave us information about the status of our air conditioner. Our air conditioner has been working well so far this summer.
Description of Work
Tuned up air conditioner. Price also includes a heater tune-up this coming fall and another air conditioner tune-up next spring.
Category
heating & air conditioning/hvac
Jami C.
5.0
07/01/2015
My experience was great. I came home to a furnace that wasn't working. I tried several different things to fix it and called Bethke after nothing worked. The individual I spoke with was super helpful and walked me through a number of different things I could try to get it working again. At one point while we were talking, the furnace turned back on. Once it started running, I noticed there was water leaking from a pipe. The service person asked me a few questions to determine which pipe was leaking. We determined it was the exhaust pipe which was concerning because that is the pipe that carries away CO2 and other contaminants. The service person asked me more questions to determine the size of the leak. He suggested that we fix the problem immediately given the danger of the situation. He told me of the risk and my options. I decided that I wanted him to come out that evening (around 10pm). He came over promptly and checked the furnace and replaced the broken pipe. As a new homeowner, I asked him a lot of questions about the problem and also general maintenance. He took a lot of time to explain everything to me and was extremely helpful. I can't say enough good things about this experience.
Description of Work
Checked furnace and replace broken exhaust pipe.
Category
heating & air conditioning/hvac
Julia G.
5.0
06/18/2015
Our steam boiler stopped turning on. The tech arrived on time, and quickly diagnosed the problem as a clogged loop thing that is part of the regulation mechanism. There was also WAY too much water in the system- over 40 gallons when there should be less than 5! He gave instructions for how to drain the boiler regularly to keep things cleaner. We have been draining regularly, and things have been working great since then. We will have Bethke out for our regular boiler service (something as new homeowners we didn't realize we needed to do) every year.
Description of Work
Boiler clean and check
Category
heating & air conditioning/hvac
Martha L.
5.0
01/09/2015
Jason and Mark showed up about an hour later with our new furnace in tow. They were professional; they were prepared with tarps to not drag in snow or dirt; they dealt with issues that arose as they installed the furnace, fabricating new parts, providing a new elbow joint, etc. They worked hard.for several hours and then took the time to teach me about the new furnace - to check the Amber light and what that meant, how the fan should be left on with this type of furnace, etc. They also helped program the new thermostat and made sure I had my questions answered. I would highly recommend Bethke Heating based on my experience!
Description of Work
Our furnace went out 1/8/15 about 6 pm - one of those bone chilling cold nights. John came over soon after my husband had tried several things (circuit breaker, new batteries in thermostat, looked for pilot light but it had an electronic ignition). This old furnace was a goner, and in fact, dangerous. The heat exchanger wasn't working properly and could have put out carbon monoxide. He disabled it so that we couldn't hook it back up ourselves and get through the night living dangerously. Instead, he provided space heaters for us and promised they would call back at 6 am and help us pick a new furnace and install it the same day. Sure enough, Duke called back as promised and showed up early before my husband left for work. They picked a new high efficiency model and signed the paperwork, with Duke recommending we fill out paperwork for the Energy Credit which saved us money.
Category
heating & air conditioning/hvac
Ariella S.
5.0
12/03/2014
We contacted Bethke for a quote for the installation of air conditioning (that hasn't happened yet) and a whole-house humidifier. This is a newly-purchased home built in the 60s with a boiler system (no forced air or duct work). They quoted us $1150 for the whole-house humidifier. We didn't get another quote because the price seemed fair, and we really liked Jeff Bethke when he came to the house to do the quote. In fact, it turned out that Bethke had installed the boiler the previous winter for the previous owners, so that was a plus. Bethke was very responsive. We called, set up a time for them to come look at the house, and Jeff arrived on time and cheerful. He evaluated the house, explained what the various services entailed, and promised to send us a quote via email. He sent the quote to us a few days later. We then called and indicated we wanted the whole-house humidifier installed, and we set up a date for that to happen. They were very busy because of furnace failures in the cold weather, so it took two weeks for them to get out here but that was not an issue. The morning of the service we woke up and the boiler wasn't working. Surprise! I called Bethke's emergency line and advised them about it, and they said the guys who were coming over could look at the boiler, too. The guys arrived on time and were both cheerful and knowledgeable. They checked out the boiler, asked some questions, and fixed the issue quickly. We then discussed where to install the whole-house humidifier and decided on an interior closet that adjoined the utility room. That meant they'd only have to install one grate instead of two, which I thought was aesthetically preferable. They discussed every aspect of the installation with me. I was impressed with their customer service skills and knowledge, and liked both of them (sorry, I don't remember the names!). In fact, Jeff called during the service call and had them make some adjustments to the pipes attached to the boiler and water heater to prevent the boiler from turning off again in the future. All of the boiler work was covered under the warranty and was performed at no cost to us. The humidifier is working great. The humidity is where it's supposed to be, we have no static electricity, and my chronic cough/sniffles is clearing up nicely. My husband and I were both impressed with Bethke's customer service and knowledge. We will definitely use them again in the future.
Description of Work
Bethke installed a whole-house humidifier in our home.
Category
heating & air conditioning/hvac, air duct cleaning
Julia G.
5.0
10/13/2014
I called first thing in the morning and was able to get a technician at my house about 40 minutes later (15 minutes faster than promised!) He was polite, knowledgable, efficient, and very transparent about pricing. We will call Bethke again in the future with any heating problems we encounter.
Description of Work
We called Bethke when our boiler stopped turning on. The problem turned out to be that it hadn't been drained since long before we bought the house and was full of crud as a result. The technician quickly diagnosed the problem, cleaned everything out, and had it working within about an hour.
Category
heating & air conditioning/hvac
Dale T.
5.0
09/30/2014
Exactly as described by person who provided quote. Came in, took anticipated amount of time, tested thoroughly, helped set thermostats, not charge or fixing humidifier, cleaned up, thanked us and left. Exactly as promised. It just doesn't get any better than that.
Description of Work
Replaced furnace.
Category
heating & air conditioning/hvac
sarah M.
5.0
09/20/2014
No nonsense. Easy to schedule an appointment. Technician was here ~45 minutes. Explained everything he cleaned. For the time he was here and how little work was needed, I'd prefer the price was a bit cheaper. But no problems with the provider.
Description of Work
Furnace tune-up
Category
heating & air conditioning/hvac
Mary F.
5.0
08/08/2014
It was okay. They were fine. I have no problems. They had service my air conditioning and heating in the past. When they were here last year, the air conditioner coals were leaking. But when in the end of the season time, let it go until this year. This year, they came back and gave me an estimate, for different units, they came and installed but fairly soon and after that, I take within a week or two. The guys came and install. They seem very professional and did a good job. I have no complaints. It was fine. They were on time and nice.
Description of Work
I used Bethke for air conditioning. They put an air conditioning unit.
Category
heating & air conditioning/hvac
Sherree D.
5.0
08/08/2014
The guys who did the installation did an outstanding job. They left everything so clean, one wouldn't know by looking that they were there. When they finished, they went over all the features of the new mechanicals.
Description of Work
Removed old furnaces & air conditioners. Installed two new furnaces & air conditioners.
Category
heating & air conditioning/hvac
David L.
5.0
07/30/2014
Shopped around, they had the best price for both systems and they scheduled work around my schedule, got the job done in 1/2 day, the crew was professional and everything has been working fine for the past month.
Description of Work
Replace central air conditioning system, Replace central humidifying system.
Category
heating & air conditioning/hvac
Kris P.
5.0
06/30/2014
When scheduling my appointment I was advised to check my furnace air filter before the technician showed up. If it was clogged, DIY replacement could fix the problem and I would save myself the $84 diagnostic! That was nice (though it didn't help me). Service technician showed up on time, and was cordial and professional. Found and fixed the the problem in the matter of 30 minutes and it seems to be running great now. I have no idea how much such a service should cost, so I did not rate that. Given that my AC unit is older, I kind of expected to be encouraged to consider a new one; that did not happen - also nice. The only thing I could imagine someone complaining about (though it did not bother me), was that the technician just went ahead and fixed the problem after diagnosing without giving me an estimate and verifying that it was okay to fix at that price.
Description of Work
Investigated non-functioning AC; found the problem to be a faulty capacitor of the AC and replaced it. ($131 for the capacitor replacement and $84 for the diagnostic)
Category
heating & air conditioning/hvac
Kim G.
5.0
06/10/2014
Despite the challenges to air condition an older home, the vendor was able to recommend and install two units that do a remarkable job at cooling the house. Workers were prompt and professional, left no mess and did excellent work.
Description of Work
Installed 2 split air conditioning units, added a radiator and moved some heating pipes.
Category
heating & air conditioning/hvac

Phone

Address

521 Half Mile Rd

Verona, WI 53593

Other Information

Services offered

Emergency Service 24/7. New installations, repairs, and maintenance of furnaces, boilers, central air conditioners, ductless air conditioners, humidifiers & dehumidifiers, heat pumps, ventilation equipment, air filers. Expert duct cleaning and dryer vent cleaning. Preventative maintenance plans available.

Payment options

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MasterCard
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FAQ

Bethke Heating & Air Conditioning Inc is currently rated 4.8 overall out of 5.

Bethke Heating & Air Conditioning Inc is open:

Sunday: 7:00 AM - 7:00 AM

Monday: 7:00 AM - 7:00 AM

Tuesday: 7:00 AM - 7:00 AM

Wednesday: 7:00 AM - 7:00 AM

Thursday: 7:00 AM - 7:00 AM

Friday: 7:00 AM - 7:00 AM

Saturday: 7:00 AM - 7:00 AM

Bethke Heating & Air Conditioning Inc accepts the following forms of payment: Visa, MasterCard, Discover, Check

Yes, Bethke Heating & Air Conditioning Inc offers free project estimates.

No, Bethke Heating & Air Conditioning Inc does not offer eco-friendly accreditations.

No, Bethke Heating & Air Conditioning Inc does not offer a senior discount.

Yes, Bethke Heating & Air Conditioning Inc offers emergency services.

No, Bethke Heating & Air Conditioning Inc does not offer warranties.

Bethke Heating & Air Conditioning Inc offers the following services: Emergency Service 24/7. New installations, repairs, and maintenance of furnaces, boilers, central air conditioners, ductless air conditioners, humidifiers & dehumidifiers, heat pumps, ventilation equipment, air filers. Expert duct cleaning and dryer vent cleaning. Preventative maintenance plans available.

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