Home depot

In July 2015, I signed a contract with Home Depot for a bathroom remodel. The job was to convert a Jack and Jill bathroom and adjoining closet into 2 full bathrooms at a cost of $41,000, with 2 years free financing. In November 2015, Absolute Construction began the work. The work that was suppose to take approximately 2 weeks but has still not been completed. I have not had the full use of 2 completed bathrooms or even one totally completed bathroom since the work started almost a year ago. Absolute Construction did shoddy, unprofessional work and had to continue to return to do or redo several things, such as caulking, painting, electrical work, cabinet replacement, cabinet door replacement, fixtures, tile replacement, grout replacement and much more. Each time the workers came to fix a previous problem, they messed up something else, such as wall damage, spilled paint on the floor and front sidewalk, scratches on the cabinets or fixtures. This has continued for almost a year. Every time the workers come to fix something, they mess up something else and/or do not address the original problem. I suspected that the Absolute installers were bringing in workers who were not Absolute employees because of the shoddy, unprofessional work and because they brought in the workers after I left. I inquired about this to Absolute several times but they never responded. Eventually I set up a video to prove my suspicion. After showing the video to Home Depot/Absolute Construction management earlier this month, they admitted that one of the workers was not an Absolute Construction employee. Several other people, who I do not have on video were not identified when I inquired who they were. One day I came home unexpectedly and an unidentified man was in my home working. The installer, who I let into my house in the morning and then I left for a few hours, was not in my home with the stranger and did not return that day. Around July, I contacted Home Depot with my concerns hoping they would intervene on my behalf. I have been working with Home Depot since then but they have not been very helpful. As of 1/4/17, the work still has not been completed.

unknown

They have great selections, great customer service and competitive price. I would recommend them.

They came when they were supposed to come and promised what the price would be and stayed at the price. It was all cut to size because it was custom counters, granite. It was a perfect fit, not changes, it was a really good service.