Opening was the least of the issues, but I don't have room to elaborate on both. We were told non-functional jets probably due to having "closed them off" using adjuster rings. Non-functional jets still not working, THEY didn't even bother to check them, as all were on. Blower motor replaced, but quits operating after 10 minutes of running...resets overnight. "Normal" operation according to GLPS (timer). Technician was out to look blower and it functions just fine (ran for 5 minutes). Told we are blocking air holes causing thermal shutoff. Occurs each time we use, GLPS has various reasons for issue. Requested that blower be removed. Motor removed and cost of installation and motor were credited. Purchased a blower from another dealer and installed myself. New blower runs until shut off manually. It has 3 speeds now, like it should (GLPS unit had only 1 speed, regardless of my setting selection).

VERY UNRESPONSIVE

BOTH THE OWNER AND THE EMPLOYEE WERE VERY UNRESPONSIVE, DID NOT COMPLETE THE WORK AND AFTER SIX WEEKS TOLD US TO GET SOMEONE ELSE TO DO IT. THEY MAY BE BETTER AT SALES AND INSTALLATION.

OWNER OF COMPANY HELPFUL, BUT POOL CLEANING LESS THAN ACCEPTABLE & ONE EMPLOYEE IS VERY ARGUMENTATIVE