A-1 Quality Steam

Had appointment today 4-26-22 between 12 noon and 1. Nobody ever showed up or called and said they not coming. Took day off work unpaid to have it done before we move on 4-27. Very unprofessional

Did a good job, but was several hours late. Gave reasons for the delay, which seemed credible, but should have notified me.

Not too bad. Helper didn't show so only one guy so I pulled and reinstalled vents so he could focus on cleaning. I had more that the allotted number of vents so my cost was higher than the flyer and I elected to get the sanitizer. In hind sight I would forego the sanitizer. It is just a spray bottle (I thought is was a fog), and it leaked through some of the joints in the ducting staining some of the ceiling tiles in the basement. He did take off some to compensate me for the tiles, but still a hassle that was greater than the compensation.

Easy to get an appointment, arrived right on time, and explained what he was doing to clean any soiled areas. Gave me the choice of how much furniture we wanted moved. Very quick process with the carpet left fresh and clean. The best part was the easy drying process - we were able to move everything back in place the next morning, and probably could have done it even sooner.

It went fine, but almost too fast. They came in, spotted a couple of stains, steamed the carpets and were done super fast. The landlord was not satisfied with the job. He claimed it didn't look professional. I thought it was fine. I chose "B" but I felt a "B+" was more accurate. an "A" grade would have been achieved if all the stains came out, or if they went over those spots a second time while the first run soaked in a little.

Overall great job, they were a little late, and left a few vent covers open/not replaced which dropped their overall from A to B, but best we can tell did a good job and don't have any major complaints, we would use again!

He came on time and cleaned out a clogged long vent.

Very professional. Would defiantly use them again.

He did a great job. The carpets and inside looked brand new.

Did a fair job had to prompt to remove there shoes did not carry shoe cover

Ok. Average. I feel like I ordered a nice plate of pasta but got the kraft macaroni and cheese instead. Still good, not really good. Got a deal on Angie's list to clean AC vents but decided to trade for a room and a half of carpet cleaning and dryer vent. Lance was an accommodating guy and he took the trade. They showed up on time. The worker was a nice guy but worked waaaay to fast for my liking. Seems like carpet cleaning should be done slowly. Surprise! This morning my newly cleaned carpet from the day before still looked dirty?? I pulled out my own carpet cleaner and sure enough, black water. It was still very dirty. Moral: Anytime you buy a discount through groupon or Angie's list or whatever, you have to ask yourself, why are they discounting their services anyway? Will you get the same service if you paid full price. Word of mouth is the way service companies drive new business and doing good work, the first time, and consistently each time after, is how they keep good customers and get recommended. Close but no Cigar.

It went well. The stains did not vanish, but the man went over them several times and got them much lighter. Very polite and professional person too.

left stains and didn't tell me about them

The technicians called prior to their arrival, arrived promptly, were courteous and friendly and did a very nice job of making sure everything went smoothly. I had never had my air ducts cleaned previously, and they walked me through the process prior to starting work and listened to my requests. I am very pleased with the job they did and highly recommend them!

Did not respond to my Angie's List message. Did not respond to my email through their website. Finally responded to a phone message and scheduled an appointment on Labor Day--his suggestion. Never showed up, and didn't call back until the next day. No apologies, and in fact was very blasé and actually said I should have known because "it's common knowledge" that people don't work on Labor Day. Well, a lot of people actually do. And a lot of people know how to run a business. Sadly, he is not one of them. So sick of MY time being wasted by these midwestern passive aggressive businesses who only value their own time. I bought his deal over a month ago, and now have to go back to square one. Beyond annoying.

They were very good. They were prompt, efficient, professional. I would recommend them to family and friend. One guy came out.

They refused to do It. I was told my house was too nice. I advised them that I had negotiated the price from $199 to $500 at the time I made the appointment. They refused to do the work. They left without doing anything. I got another Angie's List provider and they did the work without hesitation for $349, without having to move any furniture or accessory items. I would not recommend this company to anyone.

The vents definitely looked cleaner and I am sure we will notice a difference in the air.

It went well,he was prompt,professional,and did a great job.

They were great. I would use them again in the future. It was professional. It was timely. It was quality work. I was very pleased. It took about an hour. Communications and interactions were fine. They were great.

They are very good and did a beautiful job. He had a very good attitude and takes care of anything I ask.

Horrible rude vendor, wouldn't never use or consider them. They should be removed from your recommended list. So unprofessional! So rude!

Everything was done to our satisfaction...

Good! The service tech was courteous and did a good job.

Awesome job. Showed up on time, took care of the house, did the job professionally.