Ozaukee County House And Pet Sitters, LLC

Tom and Angela have taken care of my pets and my house when I have to leave town for nearly 10 years. They have provided excellent and caring service. Moreover, for years until she passed, Angela took my dog on twice-weekly mid-day dog walks while I was at work. It gives me peace of mind to know that my pets are in such good hands when I can't be with them. I highly recommend Ozaukee County House and Pet-sitters.

unknown

At the best of times the service was adequate over the course of 3 years. However, we regularly were disappointed when scheduled visits were missed. They were flexible and the cost seemed fair ($15/visit) so we stuck with them despite our concerns. Ultimately, we recently had to find another company. The last straw was when we were heading out of town and needed them to pick up our pets from boarding and they refused to return multiple calls or text messages. This was so incredibly unprofessional and unresponsive that we were mortified that we had used them for as long as we did. To not return any of the multiple calls or texts? Outrageous. if you are looking for pet services, look elsewhere. These folks can't be trusted.

I would not recommend this company whatsoever. The regular dog walker that we use through him is great, however she was not available the last few times, so we had the owner walk our dog. The first time he walked them, he was running late. He never called or apologized when he arrived. He did not walk the dog for the full 30 minutes and still charged me the full price. Yesterday, he set off the alarm when I wasn't home. The police came and he handled it. He called me twice to notify me about the alarm, but never left a voice mail. I called him back and he told me what happened, but that he was nervous to go back into the house now for fear of setting the alarm off. I noticed that the dogs harness and leash were on wrong. I said, "That is on wrong." and he threw his hands in the air and said, "I'm done with you!" and left.

.

This service is fantastic. The quality of service for the price is exceptional. They took care of my cats, but they also took very good care of my home. They will do whatever needs to be done during the amount of time for which one hires them. They really did a wonderful job, and I will be hiring them again in the future.

Tom is awesome-we will never use anyone else to watch our dogs or take care of our house. Tom really cares about your animals and has a certain touch with the animals most people do not have. Our dogs trusted him right away, and he took the time to earn their trust. We love Tom!!!!

They are very reliable and we do not worry about our cat when we need to be away.

I've been impressed with both their customer service and personal knowledge of their customer/customer's pet, and also how responsive they are!

We've had terrible experiences with kennels, and came across Ozaukee County House and Pet Sitting, and decided to give them a try. What a great experience!!!! We plan to use them again.

When we priced out kennel services with a few add ons (a walk and playtime for two dogs), this wound up being a financially equal alternative. We paid for four visits a day (2 short, 1 medium, 1 long with a long walk). They do occasionally offer coupons in the mail, so watch for those.

Tom was prompt and courteous at our initial meeting. He won over our very wary beagle mix who can't stand strangers. He took wonderful care of both of our dogs, took in our mail, checked our house multiple times daily, took in the mail, took out the trash, turned lights on and off, and made sure our house looked and quot;lived in.and quot; If we hadn't had a plow service, he would have snowblowed the driveway.

As a former police officer, Tom offered us an extra bonus of security measures. We came home to a house the way we left it, and two dogs who were quite content and well-cared for. I would recommend anyone try OCHAPS services before kenneling your pets. This is much less stressful for your pets, and you have added services for caring for your home.

Recommend them highly.