DIAMOND ELECTRIC LTD
About us
ADDITIONAL EMAIL: [email protected].
Business highlights
Services we offer
COMMERCIAL, DATA/CABLE, ELECTRIC: REMODELING, NETWORKING, NEW CONSTRUCTION, SWIMMING POOLS.
Amenities
Emergency Services
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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93% | ||
0% | ||
0% | ||
0% | ||
7% |
Finally, I had to contact the Better Business Bureau for a simple request... send me a copy of my receipt, See below for details. Would you like to be next? You decide...
Despite several written and verbal requests, Diamond Electric has not provided proof that they sent me any invoice prior to January this year. The only invoice I received was in an email in January 2016. This invoice I received in January 2016 has the date of August 2014 with the address of my residence which I did not movoe into until July 2015. Changing past documents in present time is called backdating. If one back dates any records, it is dishonest because it is not a true reflection of what occurred. It also can hurt one’s credibility).
Diamond Electric admitted that they do not have evidence that they sent any invoice. That is because they did not send anything.
1. Why couldn’t Ms. Diamond attempt another method of communicating with me. Did it ever cross her mind to maybe send something in the mail?
2. Ms. Diamond admits they do not have any proof of correspondence with me. Yet, she has no problem threatening me with liens on my property and legal action. This is most concerning! Apparently she is not aware that the burden of proof must be established before she can put liens on my property. Without proof of the any correspondence, it is merely harassment and bullying. Ms. DIamond apparently is unaware of the burden of proof requirement because she stated, “ I don’t have to prove nothing [anything].”
This is an abuse of power that Ms. Diamond has no problem practicing. According to her, I am not the first target of her bullying. She stated, “You are not the only one that said they didn’t get a bill and did not pay. I listen to people tell me this all day long.”
3. Diamond Electric continues to use their power nefariously. As soon as I received a bill in January of 2016, I paid them immediately. They acknowledged that I paid them, however, they will not issue a receipt, Rather, they requested that I call and talk to their attorney. Asking me to contact their attorney is just another way Diamond Electric is abusing their power to intimidate me. Why can’t they just have the attorney send me a receipt. Why must they further use their power to oppress the little guy by making me go through further hoops when in fact I paid them? Why must they strong arm me?
4. Diamond Electric is the reason why protection groups such as the Better Business Bureau are valued and needed. The combination of Ms. Diamond’s ignorance about the rights of the consumer, her access to legal resources, and threats with no proof, are very disturbing.
Regards,
***** ******
Dear Customer :
Your invoice is attached.
Thank you for your business - we appreciate it very much.
Sincerely,
***** Diamond Electric
Prior to putting my house on the market,David, the electrician from Diamond Electric, did work for me in August of 2014. While he was doing the work, I asked him for a bill. He said he would bill me later. I did not receive any statement and I just waited for them to bill me as David said they would. Fast forward to October 2015. I received an email from Paula Diamond, threatening to put a lien on my property and also stating that she was going to forward me to her attorney .I was totally panicked because I never received a bill, I was worried about legal action against me, and I did not want my impeccable credit rating hurt. I called Paula and asked her to forward the emails that she said she sent me in the past she supposedly emailed me. She stated: "I don't have to send you nothing. I get people all day that say they paid and did not!”
I politely informed her that she did have to prove that she sent emails if she was going to put a lien on my property. She stated, “No I don’t! And according to section 2 something .... See, I Know what I am talking about.” Besides being unable to identify the section she stated she was quoting “section 2 something,” her customer relations skills are atrocious!
I immediately paid the bill of 1,040 . I asked for a receipt for the bill I paid. Since the beginning of February to date, she still had not send me a receipt for the check even though she cashed it. Additionally, I still have not received a copy of the email invoices.
I don't appreciate being threatened with attorneys and liens when I never received a bill. I also do not understand why they will not send me a receipt. I don't understand what happened here. I wanted to share my story so that you can learn of my experience when considering which company you will hire..The disrespect, inaccurate accusations, and threats of legal action without backing herself up are reasons why I needed to share my story.
We were very pleased and happy with their work. There were 3 guys working on our house for 2 days. All were very nice and friendly, helpful and accommodating. We would recommend them to anyone. Their work were done professionally.
Licensing
State Contractor License Requirements
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