
About us
Green Oasis provides our customers with one call to one company for all of their outdoor maintenance needs. We hire all employees after a complete background check and proven trial period. All employees are uniformed and friendly. We are licensed in both MN and WI for commercial and residential pesticide and fertilizer applications. We also offer year round customized service packages and installment plans for our services.
Business highlights
Services we offer
Lawn services including fertilizer & weed control, complete landscaping design and installation, core aeration, deluxe overseeding, insect control, irrigation installation, lawn cleanups & raking, lime applications, maintenance, mole patrol, mowing, power edging, pruning, snow removal & christmas decor holiday lighting., tree & shrub care
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 74% | ||
| 9% | ||
| 2% | ||
| 9% | ||
| 7% |
"Hi [Member Name Removed], We are extremely sorry to hear about this unfortunate circumstance. We take a lot of pride in our reputation and service as a company & this situation seems very unusual. Please reach out to us with any questions or concerns you may have. -The Green Oasis Team"
"We appreciate your feedback, [Member Name Removed]! -The Green Oasis Team"
"Thank you [Member Name Removed] for the review! -The Green Oasis Team"
Great. I take their season long lawn fertilizing service since I moved 2 years ago.
When I bought my house the lawn was full of weeds and bare spots.
After just 2-3 visits my lawn is the best on the block. No weeds at all. Thick lush grass. Even where my dog used to leave dead spots.
This service works great and well worth the 60$ a visit 4-5 times a year.
But? their price is good, and they had done my lawn treatments last summer without problems, so this summer when I needed a mowing service I decided to give them a try. It was a very poor choice. The lawn looked like it had a bad haircut the first few times it was mowed. The guy did passes with the mower, but he left uncut grass lines between some of them. They also left it really long so it went to seed just a couple of days after they came. I kept calling and complaining, and eventually he apparently started making more passes and it evened out, and mowing it a little closer. At one point I asked them to mow a slightly larger ring just around the firepit at one end of my yard. They made the whole back yard 8 feet larger (into weeds that really weren't lawn at all). It took several weeks of watering to get it to grow back, and still looks funny a couple of months later.
But then I noticed a good sized tree on my lot looked very unhealthy. I had an arborist look, and he pointed out that the mowers had mowed/weed whacked the back all the way around the base of the tree and girdled it, effectively cutting off the water supply. I also then noticed that my split rail fence had been weed whacked badly, with some gouges of an inch deep around the base
of the fence. Also, all the grass right around the base of my trees and the well head is dead (even weeks later). I don?t know what they did (maybe sprayed it with something?). Usually it is long and needs trimming there, but it is brown and nothing is growing. And one week they just didn?t show up? I had to call and leave a message on Friday night, and they showed up on
Saturday. But the final straw was when they weed whacked down a plant in my garden (not even adjacent to the lawn)
that I had been nurturing for several years. The plant died, and a sward of green grass grew in the spot ? I suspect the lawn treatment guy had sprayed it as well. They refused to remedy the situation (it really needed to be landscaped with rock and new plants by the time they were done with it).
In addition, the guy doing lawn treatment thought he woulddo me a ?favor?, and spray thistles in the field alongside my yard. It created a ring of large, dead yellow plants around the yard, which I then had to go out to cut down and dispose of
them, which took a couple of hours on a hot summer weekend afternoon.
Then after they were done with the work, I received no bills for several weeks. Then suddenly got a bill saying I was past 30 days on over $190 in billing, and including an interest charge. They had never mailed me a bill for those services to start with.
In summary, my yard looked like crap, and I spent more time calling them and trying to get problems straightened out than it was worth. I would not hire them again, and recommend that you don?t, either.
"Here at Green Oasis we pride ourselves with providing the best customer service and resolution to any issues that arise. In this instance we were more than willing to work with this customer in an effort to resolve any issues within reason. In this case, we made several visits to the property at no charge to the homeowner to re-seed areas and adjust some landscaped beds. Some of the work done at no charge was not even part of the original proposal. We did this in good faith to show that we care. In her defense, one of our mowing team members did mow over a small planting that was planted in the center of the lawn area. We offered to replace this planting at no charge of course. When we made contact with the homeowner to offer the free replacement planting, we were asked to re-landscape an entire area of her property. While our customer service and warranties are among the best in the industry, we could not justify investing over one thousand dollars into new landscaping to make up for one planting. It was made clear to Green Oasis that if we did not meet the demand for new landscaping as compensation for the mowed plant, we would be reviewed negatively online. Unfortunately, this homeowner followed through with this. We also have detailed records showing that we did in fact send regular monthly bills to this homeowner each and every month to her mailing address which we confirmed as being correct. We fully understand that the internet has and will continue to be a good place to do background checks on potential contractors for projects. Unfortunately, we cannot control the content that is published, no matter the legitity of the claim. What we can control is the continual betterment of our products, service and customer care to further our claim of being the best lawn, landscape & irrigation company in the area."
We took the time to obtain four other proposals for this work. Greenskeepers was competitive and, since this is the 4th landscaping project Greenskeepers has performed for us, we had every confidence that the project would turn out well. It exceeded our expectations. We highly recommend this company for this work.
I did not hear anything back from them via phone or email, but did leave for some unplanned travel, when I returned I found the flags in my yard and a bill taped to my front door. I NEVER confirmed I wanted the service, and I was not home when it was supposedly applied so I have no proof to what was done since the problem has not gotten better.
When we called the company to report that this had been done without our consent, we were told that they never apply without the home owner speaking directly to the scheduler. Basically they called us liars and that we were responsible for the bill.
I would never arrange for a lawn service without being present, so they took advantage to generate some end of month billing. Not something a reputable company would do.
Would not recommend, if a company cannot keep straight its schedule and performs work without being approved by the home owner, I do not know how they expect to be paid.
Licensing
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