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GLASS EXPRESS

About us

Here at Glass Express we are commited to customer service! We will try and find a solution for every one of your needs. Please contact us for any quotes and concerns and we would be happy to help you out!

Business highlights

Emergency services offered
33 years of experience

Services we offer

Auto Glass, Cabinet Door Glass, Commercial, Custom Glass, Custom Mirrors, Deck Railing, Football Display Case, Glass, Mirrors, Putty Windows, Replacement Windows, Residential, Screens, Shower Doors, Storm Windows, Stylemark Sliders, Thermo Glass Replacement

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
2.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
33%
2
67%
1
0%
Showing 1-3 of 3 reviews
Quentin S.
Oct 2016
2.0
$50
I recently had another company repair a chip in my daughters windshield. After the work was completed and seeing first hand the results I asked the tech to take a look at my windshield repair done by Glass Express in River Falls, WI. The tech confirmed that the repair done by Glass Express was done completely wrong and now the only fix is to replace the windshield.

Matthew L.
Oct 2015
3.0
Yes, I recommend this pro
$300
unknown

Quentin S.
Aug 2015
2.0
$50
I had a windshield chip the size of a dime repaired. I've had this type of
work done several times over the years so I know what to expect.
The employee didn't do the job correctly the first time and the manager had to redo the job
by drilling another hole to fix the chip.
There were several things I observed from my experience with Glass
Express.
1. The employee wasn't properly trained to do the repair.
2. The equipment used to fix the chip was entry level compared to other
professionals.
3. The manager lacked the interpersonal skills when dealing with an
issue. His employee messed up and because I noticed the manager was
upset at me.
4. Windshield chip repair isn't one of their specialties.
Response from GLASS EXPRESS
"Dear [Removed member name], We pride ourselves on customer service! If you didn't receive that I do want to sincerely apologize. We want to assure you that the equipment we use is quality and that our technicians are trained properly. We have been doing windshield repairs for over 20 years. With this experience we are confident that the repair was filled properly. Upon your request we drilled the 2nd hole to fill the remaining area. Trying to please you and feel the work was completed properly was out goal. As reviewed with you the day of the repair, our chip repairs are guaranteed. If your repair doesn't hold, we then refund the price paid for the chip towards the cost of a windshield replacement. Our success rate is over 98% for chip repairs. Again, we would like to apologize for your experience at our company! We appreciate your business and comments! Thank you! Glass Express"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

GLASS EXPRESS is currently rated 2.3 overall out of 5.

GLASS EXPRESS accepts the following forms of payment: CreditCard

Yes, GLASS EXPRESS offers free project estimates.

No, GLASS EXPRESS does not offer eco-friendly accreditations.

No, GLASS EXPRESS does not offer a senior discount.

Yes, GLASS EXPRESS offers emergency services.

No, GLASS EXPRESS does not offer warranties.