Modern Rentals Inc

Bought a year ago, just 100 hours run. Paid 1900.00 Was mowing and mower stopped. Took in for service. Was told the motor was blown. Not under any warranty. New motor cost 1100.00 plus install and shipping. Whole new mower 2200. In what world does a disabled low income family have money to keep buying or fixing items that should last years. Stand. Y your product! Then had to pick up broken mower, guy tries to get on it and start it. This was after he couldn’t find the mower I had brought in.

I called late Monday afternoon, they picked it up on Tuesday and returned it on Friday. It runs well I was very pleased. The only reason I gave them a B on price was that I had told them when I called that I had just put in a new air cleaner. They still put in another one. Not a big deal. Very satisfied with the service.

Today I brought my chainsaw there because it wouldn't start. Two employees spend time explaining to me what could be wrong, what could be done about  the problem, and how to prevent it in the future. And then they started the chain saw and showed me how to do it when it's flooded. Usually, when I am in these kind of shops, I am ignored or talked down to probably because I'm a female, but never at this place.