Tri-State Basement Repair and Waterproofing, LLC logoApproved Pro
Approved Pro

Tri-State Basement Repair and Waterproofing, LLC

Egress Window Installation, Concrete Foundation Raise, Inspection Service,

About us

Our Family Helping Your Family. At Tri State Basement Repair and Waterproofing, our goal is to offer superior products and service at affordable prices. Our Company is a family of it’s own , here to help you and your loved ones solve all of your basement problems and ease your worries. Locally owned and operated, Tri-State Basement Repair and Waterproofing was created with the soul intent to give downstairs living space back to homeowners. To make the basement a safe storage area. To give homeowners the luxury of a full night’s sleep, with the peace of mind that your foundation is strong, and that the morning light will not bring quality time with your wet vac and hours of drying your basement floor. This is the difference between your basement and a Tri State Basement Repair basement! Tri-State Basement Repair and Waterproofing is the best choice for all your basement, crawlspace, and foundation repair needs. Whether you need to replace a basem

Business highlights

19 years of experience

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.025 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
48%
4
12%
3
12%
2
4%
1
8%

Filter reviews by service

Showing 1-25 of 25 reviews
Brian L.
Dec 2022
5.0
Egress Window Installation
Yes, I recommend this pro
Competent quality work with professionalism and great customer service.

Martha P.
Nov 2021
1.0
Poured Concrete Wall - Repair
The initial quote appointment was rescheduled twice. The job was an interior cut in a poured concrete wall. This may not be their area of expertise. The crew arrived unprepared: equipment that needed repairs, no dust mask/ear protection for this extremely dusty, noisy work, no clean-up supplies other than a wet vac for the mud-like conditions. I contacted the office to inquire about further clean-up, and asked for a return call from the supervisor to ensure proper supplies were sent with the crew. Two weeks later (and the day before changed to PM instead of AM--so be prepared to be flexible with your work schedule) they sent a second crew armed only with a broom and a bucket to haul debris out. Once again, no dust masks for the workers breathing in 90 year old concrete and lead paint dust. Since the broom was even less effective than the wet vac, I loaned them a mop and bucket, which they used. As to the cut made, it is a bit wavy and the corner is not very clean. Unfortunate experience.

Jennifer Z.
Mar 2021
3.0
Egress Window Installation
Yes, I recommend this pro
They don?t finish the inside of the job, and our front yard is all torn up. The window itself is great, but wished they would have cleaned up after themselves.

Ernest P.
Jan 2021
5.0
Yes, I recommend this pro
Knowledgeable and professional

Jacquelyn L.
Jan 2021
5.0
Yes, I recommend this pro
Great work!

Kaye P.
Jun 2019
5.0
Yes, I recommend this pro
They were on time, they were friendly and explained what they were doing and the job was difficult and challenging and they returned to get it done. It was a 2 day project that turned into 3 and they even came to work on it on a Saturday.

Sari A.
Oct 2018
0.5
Egress Window Installation
$600,000
I had them install an egress window mid-July. I was pretty happy with the window. Late August we had the major rains and the window held up great. Unfortunately, the dirt they back filled sunk 1.5 feet down around the entire perimeter 2-3 feet out. This was not a complaint for me, it happens with back fill. What was a problem was that I sent dozens of texts and phone calls to empty promises to bring me more dirt for almost 2 months. Then suddenly they tell me they won't bring the dirt since they considered this "landscaping" which was not included in the contract, without even coming to see the extent of the issue. This was a backfill problem, NOT landscaping. They FINALLY conceded to bring dirt, but complained they'd have to rent equipment to get to the backyard. At this point I just said put it in my driveway and I'd move it. So, this past Saturday, I (at almost 50 years old) spent 5 hours moving a huge pile of dirt instead of the people with young men and machinery that I paid $6,000 to do the work. On top of that, they dumped the dirt across the entire front of my garage instead of to the side (2 car driveway), trapping my car in the garage until I finished moving the dirt. So, either they were being massive jerks about it, or just incredibly stupid.

Kerry H.
Jun 2018
2.0
$360,000
Last year, hired them to install a sump pump to eliminate water in basement. Still getting water in basement because, according to a company rep, the system wasn't properly sealed and the tiles didn't extend far enough. Corrective sealing lasted for a time, but this year, we're getting water in the basement where the tile ends.

Joanne P.
Apr 2018
5.0
Yes, I recommend this pro
Explained everything before work started and did a very good job

Edward H.
Apr 2018
4.0
Yes, I recommend this pro
$120,000
Only time will tell about the quality and that will tell us whether or not the money was well spent. I will add that the warranty did help us to decide who to go with. The service was very good with the cleanup as well as the office customer service.

Gail B.
Sep 2017
5.0
Egress Window Installation
Yes, I recommend this pro
very professional. kept us updated as to progress and when would be completed.

Sheila K.
May 2017
5.0
Yes, I recommend this pro
Careful and straightforward analysis of the problems and needed repairs.

David M.
Jan 2017
4.0
Yes, I recommend this pro

Francisca B.
Nov 2016
3.5
Egress Window Installation
Yes, I recommend this pro
They did a great job with the egress window. It was done well. What I was not happy with is the amount of debris left behind from the old egress and workers.

Rod H.
Aug 2016
4.7
Egress Window Installation
Yes, I recommend this pro
Professional and timely Site was kept clean

Vicki K.
May 2015
3.0
Yes, I recommend this pro
Equipment broke down and did the complete project by old method. They delayed the stated start date to fix equipment. I don't feel the result was as professional as should have been. Clean up left by them in overspray was difficult.
Response from

"We sincerely apologize for any inconvenience this may have caused you. We strive to do our best with having all the equipment we need running properly and having a back- up just in case. Unfortunately this was not the case with your job. Should you ever need our services in the future, please mention this review and we will gladly give a 5% discount on any future work needed. If you have any questions, please don't hesitate to contact us. Take care!"


Lance W.
Sep 2014
5.0
Yes, I recommend this pro
On time. Kept me informed. Finsihed on time.
Response from

"Lance, Thank you for your kind review and choosing Tri-State Basement Repair. We are happy that we were able to solve your foundation issues. If in the future our services are needed again, please don't hesitate to call us. Take care!"


David G.
Mar 2014
3.0
Yes, I recommend this pro
$960,000
Most of the employees were conscientious Work lasted about a week and was the installation of a waterproofing system in my interior basement. The cement over the drain is very uneven with the existing flooring in much of the area. No way could carpet be used after this. Anyone contemplating this same kind of work should specify floor must be level and ask to see actual material covering the walls, not just pictures to avoid surprises. Clearly much of my disappointment would have been avoided if I had been more fastidious in my specifications and investigations.

Tim L.
Jul 2013
5.0
Yes, I recommend this pro
$510,300
I was given a good walk thru of what was needed prior to the estimate. I was shown available options with different prices and wasn't pushed in any direction. They set up an arrival date. They committed to two days worth of work to finish the job and they gave me an estimate. All three promises were met. A week later we had a big rain. . . .and I heard my new sump pump kick in for the first time. I'd hire Tri-State, again, in a minute.
Response from

"Tim, Thank you for the wonderful review and choosing Tri-State Basement Repair. We are happy that we were able to solve your foundation issues while making you feel comfortable that we would take care of you and not pressure you into anything unnecessary. If in the future our services are needed again, please don't hesitate to call us. Take care!"


David D.
Sep 2012
N/A
Yes, I recommend this pro
$197,000
Very Good Job! I would hire them again.

Ray K.
Sep 2011
N/A
Yes, I recommend this pro
They have not finished the job yet. This is the first day of the three days.

Jason A.
Jul 2011
N/A
Yes, I recommend this pro
They did a great job on the basement! There were a few minor details that needed to be attended to after the project, but they were very helpful in getting those fixed.

Ron R.
Jun 2010
5.0
Yes, I recommend this pro
Job well done.

Joe J.
Apr 2010
5.0
Yes, I recommend this pro
No leaks as of yet.

Rick S.
Nov 2009
N/A
Yes, I recommend this pro
Nothing but good about his work.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Tri-State Basement Repair and Waterproofing, LLC is currently rated 4.0 overall out of 5.
Monday: 7:00 AM - 5:00 PM Tuesday: 7:00 AM - 5:00 PM Wednesday: 7:00 AM - 5:00 PM Thursday: 7:00 AM - 5:00 PM Friday: 7:00 AM - 5:00 PM Saturday: Closed Sunday: Closed
Tri-State Basement Repair and Waterproofing, LLC accepts the following forms of payment: CreditCard
Yes, Tri-State Basement Repair and Waterproofing, LLC offers free project estimates.
No, Tri-State Basement Repair and Waterproofing, LLC does not offer eco-friendly accreditations.
No, Tri-State Basement Repair and Waterproofing, LLC does not offer a senior discount.
No, Tri-State Basement Repair and Waterproofing, LLC does not offer emergency services.
Yes, Tri-State Basement Repair and Waterproofing, LLC offers warranties.

Contact Information

27188 US Highway 14, Richland Center, WI 53581

Service Hours

Sunday:Closed
Monday:7:00 AM - 5:00 PM
Tuesday:7:00 AM - 5:00 PM
Wednesday:7:00 AM - 5:00 PM
Thursday:7:00 AM - 5:00 PM
Friday:7:00 AM - 5:00 PM
Saturday:Closed
Share project details to get started.