Richfield Service Inc

Auto Service, Auto Tires, Auto Inspections,

About us

Richfield Service Inc has been family owned and operated since 1972 by the Thoma's We Pride our service on making sure guest receive the best quality parts and service. That has been our mission for 44years and counting. We can repair cars, truck, suv's and your Mitsubishi truck. We can fix most makes and models. We sell Michelin tires, BF Goodrich tires, Uniroyal tires Cooper tires and many more. We have 24 hour towing and we offer free loaner cars so you are never with out transportation. We are your transportation adviser. Let us maintain your vehicle for life. We are "Great Mechanics You can Trust"

Business highlights

53 years of trusted experience
Emergency Services Offered

Services we offer

We repair most Cars, Trucks, Suvs, Motorhomes and Hybrid vehicles. We can do everything, tires, brakes, transmissions, computers, fuel injectors, light bulbs, wiper blades, and ect. We have free loaners, we can pick up or deliver and we can give rides. We offer lifetime warranties and smiles are free!

Services we don't offer

We don't paint cars

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.917 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
12%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-17 of 17 reviews

Kenneth A.
12/2016
5.0
auto repair
  + -1 more
I do not live in the area however I had car problems after exiting the Hwy. The car was overheating and I was able to drive it to a nearby park and ride. My Vehicle was towed over later that day. When they looked at my car the next day I received a call and I agreed to the repairs needed and also scheduled a pick up time the next day. I mentioned that I do not live near Richfield Service because I would definitely make them my service station of choice. The customer service was outstanding, repairs completed in a very timely manner. I highly recommend Richfield Service for anyone looking for a reputable business for their vehicles.
Description of Work: Replace a cracked loaded thermostat housing and a coolant system flush.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle L.
03/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Consistently great care
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert K.
01/2016
5.0
car tires
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Julie L.
01/2016
5.0
auto repair
  + -1 more
I received great service! I usually HATE going to get my car worked on. Within a few minutes of coming in, I was being taken care of: set up in the computer and Nick listened to my description of the problem and ensured me that they would keep the car until they could re-create the problem and evaluate it. He took time on the phone to explain the problem and answered all my questions. This estimate was significantly lower than the previous shop. While they had the car, I requested they take care of a missing stabilizer bar and Nick texted me pictures that the part was truly missing compared to the other side of the car and his price was better than the dealerships estimate. Both problems were resolved in trip. Based on the estimates from the other shops on these problems, Richfield Service saved me over $800. When I came to pick up my car( end of the day on a Friday), I was taken care of as soon as I walked in. I came back in to ask about another problem and was treated with patience, no one was kicking out the door. This is the first time I was treated honestly at a shop. I will return to Richfield Service with the rest of my car problems!
Description of Work: I requested a 2nd opinion on a problem that a previous shop could not resolve. Richfield Service found the problem; malfunctioning sensors. Nick, the vehicle advisor, texted to me of the results of the computer assessment of the problem with my car . I have never been provided with this information at other shops. I had to request to see the broken parts in the past and was never sure I was seeing the parts from my car. The cost to replace the sensors was significantly less compared to the 1st shop. I received calls updating me on the problem, the plan/costs and progress. I was given a loaner car until my car was ready(2 days) at no extra charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Joshua J.
01/2016
5.0
auto repair, car tires
  + 0 more
unknown
Description of Work: Fixed gas line problem due to bad gas from local BP station. Professional and quick service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Sheri F.
11/2015
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Melissa M.
07/2015
4.0
auto repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$575

Nora W.
02/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: They diagnosed a problem that had been caused by a different service provider. They let us know what the problem was and we were able to take it back to the original provider and have it repaired at no cost. |We have been going to Richfield Service for years and have always been satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Adam V.
09/2014
5.0
auto repair
  + -1 more
It went well. The guys were all nice and gave me a call when the vehicle was done. Their original estimate was higher than what I paid, but it was cool that they matched the lower price that I had found. I would take my car back there if I need work done.
Description of Work: Replace master cylinder.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Robert K.
07/2014
5.0
car tires
  + -1 more
They have been very good and I have no problems with them. I still go back to them and I have been using them for maybe two years now. We had a hole in one tire and it had to be replaced and the tire on the other side also had to be replaced. My experience with them has been for tires and they do a very good job for that. They have other services that I have used but not at any great extent.
Description of Work: The last time that I visited Richfield Service Inc. was about a month and a half ago when I bought two tires from them and they did a free rotate to the tires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Nora W.
04/2014
5.0
auto repair
  + -1 more
unknown
Description of Work: We have used Richfield Service for many years for all of our cars. Because we have newer cars now we have not been there in the last year. They have always done good work at a reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Richfield Service Inc
Thanks for the great review! Philip Thoma

Amy T.
02/2014
5.0
auto repair
  + -1 more
Good! They have friendly service and they did what they said they were gonna do. It’s been a couple of months when I have an auto service for an oil change. The cost of service is at $35 average.
Description of Work: Richfield Service Inc did an oil change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Response from Richfield Service Inc
Thank you the great response.

John B.
09/2013
5.0
auto repair
  + -1 more
They are excellent. I have got more expensive works done there. I like them because of their price and their mechanics; they are really knowledgeable. I don’t have to keep going back to get something adjusted. They get it done when I take it in the first time itself. They make me wait a while.
Description of Work: I go to Richfield Service Inc for automotive repair works. The last time I went there for an oil change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$34

Response from Richfield Service Inc
Thank you for letting us work on you vehicle.

Deborah F.
02/2012
4.0
auto repair
  + -1 more
They made me feel uncomfortable. They kept trying to push other services on me.
Description of Work: I went there for an oil change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Richfield Service Inc
Thanks for letting me know this, we pride our self on only offering needed maintenance. I'm sorry if you felt uncomfortable, we practice a low pressure atmosphere. But we will keep you informed on how to protect the investment in you vehicle.

DAVID C.
09/2009
5.0
auto repair
  + -1 more
They have serviced my car for several years. They are punctual, do great work, and have great prices.
Description of Work: They service my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Richfield Service Inc
Thank you [member name removed], stop for free cookies, coffee and credit any time!

William M.
09/2008
5.0
auto repair
  + -1 more
I had been there twice before for minor things. They are very nice and professional. Do quality work, at a fair price. They do what they promise.
Description of Work: Had oil changed, brake pads and rotors changed, exterior side mirror, transmission fluid changed, power steering flushed, brake fluid flushed, and they fixed a heat shield that was rubbing up against my wheels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$870

Response from Richfield Service Inc
Thanks [member name removed], we will continue to work hard to earn your trust!

COLLEEN N.
04/2005
5.0
car tires
  + -1 more
TOM IS THE OWNER AND HE IS VERY PEOPLE FRIENDLY AND WILLING TO ACCOMMODATE ANY SCHEDULE. SERVICE WAS DONE PROMPTLY AND DONE EARLIER THAN EXPECTED. PRICES ARE VERY REASONABLE.
Description of Work: HAD A FLAT TIRE FIXED. THE WAIT WAS SHORT AND WE CALLED AHEAD TO SEE WHAT TIME WAS AVAILABLE. WAITED ABOUT 15 MINUTES AND TIRE WAS ON AND THEY DROVE IT TO MAKE SURE IT WAS OK. HAVE USED THEM BEFORE FOR OTHER CAR REPAIRS AND THEY ARE GREAT. HAD TIRES REPLACED THERE. LEFT CAR THERE FOR A DAY. PRICE THEN 200.00.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Response from Richfield Service Inc
Thanks you [removed member name], we know your time is so limited. Just want to make sure we keep your wait to a minimum. I will tell Tom to keep up the great work. Philip Thoma

    Contact information

    1810 Wolf Rd, Richfield, WI 53076

    www.richfieldservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Tires,
    Auto Inspections,
    Auto Sales,
    Auto Radiators,
    Auto Towing,
    Auto Mufflers

    FAQ

    Richfield Service Inc is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: Closed

    Richfield Service Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    No, Richfield Service Inc does not offer free project estimates.
    No, Richfield Service Inc does not offer eco-friendly accreditations.
    No, Richfield Service Inc does not offer a senior discount.
    Yes, Richfield Service Inc offers emergency services.
    Yes, Richfield Service Inc offers warranties.
    Richfield Service Inc offers the following services: We repair most Cars, Trucks, Suvs, Motorhomes and Hybrid vehicles. We can do everything, tires, brakes, transmissions, computers, fuel injectors, light bulbs, wiper blades, and ect. We have free loaners, we can pick up or deliver and we can give rides. We offer lifetime warranties and smiles are free!
    We don't paint cars

    Contact information

    1810 Wolf Rd, Richfield, WI 53076

    www.richfieldservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    Closed