Professional Home Services
About us
I am self-employed and very motivated to offer high quality, affordable home maintenance and experienced remodeling services of all types. New customers will be offered a discount.
Services we offer
Siding, carpentry, decks, doors, drywall, electrical, general home repairs and maintenance, painting, plumbing, porches, remodeling, roofing, windows
Amenities
Free Estimates
Yes
Reviews
3.418 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 39% | ||
| 6% | ||
| 28% | ||
| 11% | ||
| 17% |
Showing 1-18 of 18 reviews
Kathy W.
Nov 2016
Very well. Easy to work with.
Suzanne L.
Aug 2016
unknown
Jim Z.
Oct 2015
Bathroom paint job was not done well-area behind toilet not painted,didn't use tape
Joseph H.
Sep 2015
unknown
Meghan S.
Aug 2015
Service provider was punctual, courteous and eager to please. He did eventually get to all the tasks I needed him to do and was willing to take on a variety of tasks; but benefited from my reminders and prompts. He likes to do a lot of consulting about materials and preferences, so if you're hoping for someone who can simply take the job in hand and get it done, this won't be the right handyman for you.
Casey F.
Jul 2015
unknown
Dena K.
Jul 2015
Timely and pleasant.
Suzanne L.
Jun 2015
Day One: he was late and said he needed to prime the walls despite never mentioning this before so I had to go out and get primer (which is fine). I suggested starting on the wallpaper removal while I went out and left him in my home. When I came back with the primer he applied it very unevenly. He left at the end of the day.
Day Two: he came back late again and painted the lower bathroom (one coat and less than half the paint he had told me to purchase) and left paint marks on the ceiling! When I asked him about it he says "I can remove those if you want me to." He never used a drop cloth or any tape. I had been working on the wallpaper myself using a scorer -- he had never even seen one!! He didn't seem to have any tools of the trade at all and mostly used mine. Overall, I was feeling very nervous about his qualifications.
Day Three: he goes to paint the upper bathroom which I had removed all the wallpaper from myself. He did not sand, repair, wash, or prime the wall before painting and didn't even paint in one area. There is paint on the ceiling again and the work will clearly need to be redone. Simply paint on an unfinished wall and he left all the garbage in the room with a sink an absolute wreck. When I consulted Sherwin-Williams they informed me of all the work that needed to be done now.
He happened to call me later because he had left a tool at my house and I let him know that it looked absolutely terrible. He offered to come back and repaint it which is impossible at this point because of all the work that needs to be done on the wall. He never called me back after that conversation. It makes me extremely nervous to think he is out there doing similar work in others' homes. Absolute disaster of a job and would never recommend him especially considering how much of the work I had to do myself.
Day Two: he came back late again and painted the lower bathroom (one coat and less than half the paint he had told me to purchase) and left paint marks on the ceiling! When I asked him about it he says "I can remove those if you want me to." He never used a drop cloth or any tape. I had been working on the wallpaper myself using a scorer -- he had never even seen one!! He didn't seem to have any tools of the trade at all and mostly used mine. Overall, I was feeling very nervous about his qualifications.
Day Three: he goes to paint the upper bathroom which I had removed all the wallpaper from myself. He did not sand, repair, wash, or prime the wall before painting and didn't even paint in one area. There is paint on the ceiling again and the work will clearly need to be redone. Simply paint on an unfinished wall and he left all the garbage in the room with a sink an absolute wreck. When I consulted Sherwin-Williams they informed me of all the work that needed to be done now.
He happened to call me later because he had left a tool at my house and I let him know that it looked absolutely terrible. He offered to come back and repaint it which is impossible at this point because of all the work that needs to be done on the wall. He never called me back after that conversation. It makes me extremely nervous to think he is out there doing similar work in others' homes. Absolute disaster of a job and would never recommend him especially considering how much of the work I had to do myself.
Response from Professional Home Services
"The client never talked with me directly in person to state her extensive on line complaints while I worked for her over 3 days - which puzzles me. She never stated that she was unhappy with my work during the 3 days that I was at her home. She did say that the bathroom wall was not smooth enough – which I worked on again sanding down to meet her expectations. She chose to work on the wallpaper removal herself – I told her that I would do it all. I do have tools of the trade that I used on her job – apparently she did not notice. I called her a week later about t tool I had left behind and she told me that she had hired another company to re-do one wall. She did not tell me about her other complaints. I was 15 minutes late on 2 days because I got lost, not knowing her area, but I did call ahead both times to tell her I was coming. She waited to state her complaints only on line, never by telephone or to my face. Had I known how unsatisfied she was, I of course would have re-done the work until she was happy. She did not have to hire another company. I strive to please all of my clients until they are satisfied. She also is disrespectful to me in mocking me on line. This is unnecessary, while hurting my business, and has nothing to do with her work."
DeAnne M.
Jun 2015
I was extremely happy with both the cost, the professional problem-solving to address building challenges to a house built in 1948, and the sensitivity to saving me money on materials and service fees. Professional Home Services was very professional, extremely responsive, and quite aware of saving me, the client, money at every possible step. I wanted a modern sleek entrance deck with no railings - something that many builders would advise against given that the house (a modest Cape Cod-style bungalow) was built in 1948. However, Professional Home Services was very open to my ideas, added to those ideas with practical suggestions, and the end result was a completely different and wonderful house entrance that is both functional and beautiful. It works!! This deck entrance is different from any other house in the neighborhood and completely changes the look of my house, along with some gorgeous landscaping which I did myself. I have something interesting blooming every time of the year. I now use the deck every day to sit and relax, eat meals, and greet neighbors who I have never before talked with - what a change in a feeling of neighborhood community. I highly recommend Professional Home Services for any home building or repair needs - you won't find a more honest, great problem-solving company with very reasonable rates. Scott is concerned with providing excellent customer service and will work very hard to exceed customer expectations. I am already discussing with him a full kitchen remodel idea along with a kitchen room addition off onto a new very large deck off the back of the house. My house is only 700 sq. ft. on the main level, so a kitchen remodel along with a new kitchen room addition will be an important change to the entire house square footage flow. I recommend Professional Home Services without hesitation.
W. W.
Apr 2015
I purchased a deal that was for 249.00 for painting/drywall or repairs.
I called and scheduled the initial visit. He arrived on time and took notes about the job I was asking him to fix. I assumed at that point that he would get the materials and bill me for them. Unfortunately, when he showed up on the scheduled date (on time), he didn't have any materials, i.e. no drywall, tape, mud or other items. I was confused as he had made a list so I assumed he would provide those. I was not able to get the supplies at that time so he removed all the old stuff and did what he could.
The next week, after I supplied most of the supplies, he arrived on time to do the bulk of the work. He did a good job. He was polite and kind and did a much better job than I could have done but I was still a bit confused as to why he didn't initially tell me that he expected me to have all the materials available. That is part of why I had hired someone as I am not a builder or contractor.
It was not a big issue.
He returned and continued to mud and sand the job. I added a few areas for him to fix that were not in the original plan so I was happy to pay him above and beyond the original Angie's List deal. I provided sand paper, a sander and masks. He mudded the new areas and had to leave to let them dry so I knew there were be an additional visit required. We scheduled it.
He arrived on time for the final visit and did what he could. Sadly, he was not able to sand all of the areas to a professional level. I will still need to mud a few areas and sand the final product. Still, as I said before, the entire job is better than I could have done myself but it isn't quite what I expected. I was left with slightly more work than I had wanted but, I didn't pay a grand amount.
In the future, I would recommend he make it clear what supplies would be needed prior to arrival for the initial job day. It would have made things go a bit smoother. Also, a reliable vehicle would be valuable. Scott was pleasant to work with, and I trust him but would have to hesitate to hire him again without being a bit more clear up front about his abilities and needs (as far as materials) up front. I am not fully displeased with the job I paid for and received. I am just not completely satisfied. It is adequate.
I might consider him again but I will be a bit more clear in the future about what each of us expects before the first visit and the full scope of the job.
I called and scheduled the initial visit. He arrived on time and took notes about the job I was asking him to fix. I assumed at that point that he would get the materials and bill me for them. Unfortunately, when he showed up on the scheduled date (on time), he didn't have any materials, i.e. no drywall, tape, mud or other items. I was confused as he had made a list so I assumed he would provide those. I was not able to get the supplies at that time so he removed all the old stuff and did what he could.
The next week, after I supplied most of the supplies, he arrived on time to do the bulk of the work. He did a good job. He was polite and kind and did a much better job than I could have done but I was still a bit confused as to why he didn't initially tell me that he expected me to have all the materials available. That is part of why I had hired someone as I am not a builder or contractor.
It was not a big issue.
He returned and continued to mud and sand the job. I added a few areas for him to fix that were not in the original plan so I was happy to pay him above and beyond the original Angie's List deal. I provided sand paper, a sander and masks. He mudded the new areas and had to leave to let them dry so I knew there were be an additional visit required. We scheduled it.
He arrived on time for the final visit and did what he could. Sadly, he was not able to sand all of the areas to a professional level. I will still need to mud a few areas and sand the final product. Still, as I said before, the entire job is better than I could have done myself but it isn't quite what I expected. I was left with slightly more work than I had wanted but, I didn't pay a grand amount.
In the future, I would recommend he make it clear what supplies would be needed prior to arrival for the initial job day. It would have made things go a bit smoother. Also, a reliable vehicle would be valuable. Scott was pleasant to work with, and I trust him but would have to hesitate to hire him again without being a bit more clear up front about his abilities and needs (as far as materials) up front. I am not fully displeased with the job I paid for and received. I am just not completely satisfied. It is adequate.
I might consider him again but I will be a bit more clear in the future about what each of us expects before the first visit and the full scope of the job.
Heather N.
Apr 2015
I hired Scott through a deal of the day. He seemed confused during the scheduling process, but did show up only twenty minutes late. He arrived without ladders or caulk, though I had told him I was wanting to have trim and doors painted. I showed him the paint and primer that I had purchased for use. After an hour, I checked on his work, to discover him painting some trim, although he hadn't chalked, dusted, sanded or primed the surface. He was also painting with a can of paint that hadn't been been used in three months and that he didn't stir, so that it was separated into its component parts. Very little work had been completed. His co-worker was working on some window inserts and neither sanded nor primed and completed only one coat on three inserts in over an hour of work. I realized that neither had experience as a professional painter and that the work that they had done would have to be redone. I told them to stop work and let them go, telling them I'd be seeking a refund. I am very disappointed and frustrated since it isn't a particularly complex task and was done so poorly. They apologized but clearly were not capable of producing professional work.
Response from Professional Home Services
"It was apparent when we two workers arrived at the job that we were not what this customer expected. The customer also states some inaccurate information: We did call ahead to the customer to say that we would be 20 minutes late as the truck broke down that morning. We did bring a ladder and caulking and I did stir the paint that she provided. She was unhappy with us and I understand her situation. I am very concerned with customer satisfaction and work to achieve that with each customer."
Janice G.
Apr 2015
unknown
John U.
Apr 2015
Scott Knott of Professional Home Services came to do drywall repair work of corner cracks and drywall finish separation on our existing house of 18 years. It was my opinion as the owner of the house, he did not do the job as I expected. Out of the eight hours contracted through Angie's List, he worked from 8:30 until 10:30AM.
Response from Professional Home Services
"I first scheduled and did a site visit shortly after the purchase of services, then scheduled [Member Name Removed]'s actual work for as soon as possible. [Member Name Removed] was clearly very nervous about the drywall repair work quality and my method of repair work did not meet his expectations. I always strive to please clients and customer services is very important to me."
Nina C.
Apr 2015
unknown
Response from Professional Home Services
"I promptly scheduled and completed a site visit for [Member Name Removed]'s work. I then scheduled her actual work shortly after the site visit and completely at her convenience in the mid-afternoon at her request. It was clear from the beginning that she had very high standards of work expectations and was nervous. My method of repair did not meet her expectations. I strive to please my clients and customer service is very important to me."
Susan L.
Mar 2015
Scott was punctual each day he was scheduled to work. He consistently worked through each day, showing good attention to detail. Scott consistently was open to direction, suggestions, and questions. He did a really good job.
Sharla H.
Jan 2015
He did a good job and cleaned up everything. No issues.
DeAnne M.
Apr 2013
The project went very smoothly from start to finish with creative problem-solving along the way. There was always the consideration for keeping costs down and being as practical as possible remodeling solutions.
DeAnne M.
May 2012
Professional Home Services is prompt, professional, skilled and very experienced. I have thoroughly enjoyed working with this company and have been very happy with the timing and quality of all the work provided. Professional Home Services has always had an eye to saving time and money in all services and supplies - being very efficient and affordable. They provide a wide range of services making it especially easy to complete a more complicated job involving carpentry, electrical work, flooring, doors, paneling, etc. They take great pride in work provided to customers that they really get to know and want to keep as repeat customers who know the affordable quality they provide in a timely way. I would highly recommend Professional Home Services.
Licensing
State Contractor License Requirements
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FAQ
Professional Home Services is currently rated 3.4 overall out of 5.
Yes, Professional Home Services offers free project estimates.
No, Professional Home Services does not offer eco-friendly accreditations.
No, Professional Home Services does not offer a senior discount.
No, Professional Home Services does not offer emergency services.
No, Professional Home Services does not offer warranties.