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K C's Mudjacking
Concrete Flatwork - Repair & Resurface, Poured Concrete Wall Service, Concrete Foundation Installation,
About us
We have three full time employees and are available for sub-contracting. All work is due upon completion unless other arrangements have been made. We accept cash or check payments only.
Business highlights
21 years of experience
Services we offer
We lift concrete slabs. We also void fill under concrete slabs.
Amenities
Free Estimates
Yes
Reviews
4.517 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
76% | ||
12% | ||
6% | ||
0% | ||
6% |
Showing 1-17 of 17 reviews
William J.
May 2021
This is one of many one star reviews. I had read the poor reviews and hesitated hiring this company. I went against by best gut instincts and hired them because they had been recommended by a friend. I had two slabs of concrete that needed to be leveled. My friend had told me that the company charges about $200 per slab, which obviously would cost me about $400. I was convinced by the owner to do the entire driveway from the garage to the street for $1,000. I accepted the offer. My driveway looks absolutely terrible after the work was completed. I have 55; yes 55 three inch diameter holes in my driveway. The holes are so far off from matching my original concrete. My driveway looks like Swiss cheese. I now have at least four huge cracks in my drive. I had one small crack before the job that is now so large that it runs through three concrete slabs. It is not level. My driveway, which is not long, is the eye sore of the neighborhood. When I called to say that I was unhappy with the 55 holes in my driveway and the cracks, I was told that the holes are impossible to match and that the cracks were caused because of the poor grade of the original concrete. I ask for some type of refund. I was denied. I now can prove that that the cracks were caused because the holes are too close together. This was information came for another mudjacking company. I can say that my telephone calls were returned promptly. The owner, crew and office manager were all polite. I am now looking at paying thousands of dollars to replace my entire driveway.
Response from K C's Mudjacking
"We are very sorry that you are unhappy with the job that we did. However, that is what mud jacking is. Holes are drilled in order to pump the material under the concrete and then patched to the best of our ability to match the existing concrete (which isn't always possible). The reason that we use the number of holes that we do is to make sure that we are filling all of the void under the sections and not just lifting it which would only give short term results. As for the cracks, that is something that cannot be predicted. If there was a hairline crack to begin with then the concrete was already compromised and would have only gotten worse over time as the slab shifts due to the sinking. I don't recall that you mentioned that the slabs were uneven when we spoke on the phone. I would have certainly had someone go out to check them and make any needed adjustments. If you would like us to do that we would certainly do so. K.C. really does his best on every job as evidenced by the number of five star ratings on this site. We will always take the opportunity to correct what we can if given the chance."
Jan M.
Oct 2019
Very well!
Response from K C's Mudjacking
"Thank you for taking the time to review us!"
Larry S.
Oct 2019
Very well. Called to leave a message ( this is how they do things). . . Called back, set up estimate. Then set a date/time to do the job. Arrived on time. Determined I did not need all that was quoted, so the price was significantly reduced. That is an honest business !
Dale H.
Nov 2017
On time, accurate and fast
Response from K C's Mudjacking
"Thank you for taking the time to review us!"
Mark K.
Nov 2017
KC's was prompt, professional, reasonably priced and did a great job.
RUSS G.
Sep 2017
Fine, would hire again
Response from K C's Mudjacking
"Thank you for taking the time to review us!"
Susan L.
May 2016
unknown
James W.
Dec 2015
unknown
John B.
Jun 2015
unknown
Response from K C's Mudjacking
"Thank you for the great review! We appreciate that you took the time to submit it."
Jen S.
Dec 2014
.
John A.
Oct 2014
Came out in a couple of days for a quote. Started work within a time frame they quoted me when here. I didn't even know they were here until the sounds of the jack hammer started making the filler holes. Three man crew were efficient and professional. I feel they went beyond expectations by filling in an area that's always been open and been a problem with debris collecting between a step and the front porch. They cemented over the plugs and filled cracks so the walk looks almost like new. A low spot that always collects water and then ices during the winter will do so no more, Some of the 'lifts' to the slabs were 3-4 inches! It even feels different to walk on the walk now. Great job and I highly recommend K-C
Kathleen R.
Oct 2014
unknown
Response from K C's Mudjacking
"[Name removed], We are glad that you are happy with the work. If there are any problems please let us know. We do our best to give you notification of when your work will be done but there are a lot of variables in our line of work (weather, job takes longer than expected due to unseen factors, etc.) and as in your case, KC will often do a little something extra as a thank you when we've had to reschedule your job or if it has taken longer than expected to get to your work or just because he is there and it needs to be done."
Jim B.
Mar 2014
To me it was strange. All communication was via phone. I told him the address and he told me the day...next I knew, my tenant called me and said work was done. Next I knew the bill shows up in the mail and I sent him a check...tada done deal
Jim B.
Nov 2013
just fine
Response from K C's Mudjacking
"Thank you for the positive review. We really appreciate it. Please give us a call if we can be of help in the future."
Patsy K.
Sep 2013
While they were here they noticed that our driveway had also sunk. They did that for an extra 150.00 while they were out. They did say that we would probably have do it again. Very professional. Good service. Would use them again.
Response from K C's Mudjacking
"Thank you for the outstanding review! We really appreciate it. Please call us if you need anything in the future."
Melissa C.
Apr 2013
it was nice at first but it just didn't last
Response from K C's Mudjacking
"[member name removed], We are sorry to hear that you are still experiencing problems. First of all, we do have a one year warranty so it would have been great if you would have called us first before reporting a problem. Second, there may be something that is undermining our work such as a downspout that is not long enough to keep the water away from your concrete or insufficient fill around the foundation and/or concrete. Give us a call. We would be more than happy to come back, that is why we offer the warranty. We want you to be happy."
Melissa C.
May 2012
First let me say I had a heck of a time finding a concrete leveler in the area- many companies are located in Milwaukee and won't make the drive, also there was very few reviews for our area. I stumbled upon this company on an internet search and have no other experience to compare them to. This was the only company that I received a response from. Other companies more north listed kenosha or southeastern wi in there websites but when I called did not want to make the drive unless I spent a certain amount and would guarantee it before they even would come for an estimate. Since I never did this before I had no idea what I would be spending so I didn't risk it with any of those places. Then this guy- the owner- came here and I just liked him. He is a plain spoken, hard working small local business owner and that is that. No fancy rep or anything and that was nice. He gave me what seemed like a reasonable bid (on the day off he even added a few things he didn't have on the quote at no cost) and said call him if I chose him. No pressure. He was polite and the work appears to be good, admittedly I wouldn't know bad work but it sure is nice looking. They came, they did there job, they cleaned up after themselves. I am happy. By the way this is a loud process maybe plan a day out if you have kids.
Licensing
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FAQ
K C's Mudjacking is currently rated 4.5 overall out of 5.
Yes, K C's Mudjacking offers free project estimates.
No, K C's Mudjacking does not offer eco-friendly accreditations.
No, K C's Mudjacking does not offer a senior discount.
No, K C's Mudjacking does not offer emergency services.
No, K C's Mudjacking does not offer warranties.