Cole Painting

I am a female disabled Army Veteran diagnosed with PTSD and am currently unemployed. My goal with having my house painted was to create a fresh space that I could comfortably live in while I continued to work on healing from my PTSD. Unfortunately, my experience with Cole Painting became disastrous. Instead of the professional, experienced, and reputable painting company that I was expecting, I discovered I was working with a hodge-podge group of amateur painters that had no knowledge, experience, direction, or supervision. Pros: -Team started quickly -Team was polite and friendly -Tim Cole (owner) offered to paint two additional closets and one cabinet interior at no additional cost Cons (Team/Process Quality): -No supervisor or foreman -No accountability -No determined workflow which led to a "musical chairs" style of work - moving from project to project throughout multiple rooms -Team members changed throughout the process -Floors and personal property inconsistently covered The result of the above is that no team member truly knew who was working on what, who had completed what, or what needed to be done next, which led to areas being partially done, poorly done, or not done at all. Also, due to the lack of supervision, I felt I needed to remain at home at all times, but due to their chaotic workflow and a lack of consideration for my ability to function in my home, I ended up being sequestered to a single room throughout the entire seven days that they were there. Prior to the completion of the job, I marked the errors and inconsistencies that I found and wanted fixed by placing paintersâ tape to indicate areas in need of attention: paint on the floor, cabinets incorrectly attached, poor and wavy lines in corners, paint splatter, paint drips, areas without caulk, nails painted over, holes that werenâ t filled, paint on fixtures and hardware, streaks, areas that were missed entirely, such as the baseboards in the bedroom, and the list goes on. They then attempted to â fixâ these issues. After the job was finished, I noticed some of the same and additional issues: Cons (Work Quality - see photos): -Paint splatter on floor -Hardware improperly re-installed -Cabinet handles with the wrong screws resulting in handles protruding from drawer/door face -Doors no longer closing properly -Paint on cabinet handles, hardware, face plates and personal property -Flat paint used indiscriminately in inappropriate areas, i.e.: Kitchen cabinets painted half flat and half semi gloss; window trim half flat and half semi-gloss; chair rail half flat and half semi gloss; door frame half flat and half semi-gloss; and more -Not enough paint or no paint in some areas/too much paint in others -Poor paint work: lines not crisp, wavy lines, overlapping paint, streaks, visible brush strokes â amateur quality work On the last day, Tim returned for payment. He brought receipts for paint and materials, but NO FINAL INVOICE. Tim told me three different amounts, on three different occasions, owed from these receipts. I refused payment because it was never stated in the agreement that paint and materials would be an extra cost. I assumed the agreement was all-inclusive. I paid him the agreed amount ($8,700) plus $300 to cover two closets, two cabinets and the front and back entry doors, totaling $9000.00. He did not ask for the extra payment; I decided to pay him more because I requested the extra work. Tim became agitated and argumentative because I declined payment of the receipts. Fortunately, I was not alone and had a support person with me, which kept the confrontation from escalating. He took the check and left. I DO NOT RECOMMEND THEM! *BEWARE of the quote app, Invoice Simple, that he uses. He will text you a single link and that link will remain the same, but the quote that youâ ll be directed to can be adjusted at will ...

Tim and his team was a pleasure to work with. Tim always answers his phone and went above and beyond trying to find the right solution that fit our needs. Tim and the team at Cole Painting transformed the exterior of my house. We previously had a handyman attempt to paint the brick but they did a very spotty job and got mineral paint splattered onto our new windows which was impossible to remove. Tim and his team refinished the windows and they look brand new again. They also put another coat of paint on the brick which looks fantastic. Tim and his team also gave our fireplace a concrete finish which looks fantastic and modern. On top of all of this his team also did carpentry work to add some brick molding that blend into the windows. His team is experienced and very friendly. I will never call anyone else for painting/carpentry work ever again.

I hired Cole Painting to paint my living room, dining room and kitchen. He and his crew were very professional. They were very careful not to scratch my hardwood floors. The work was meticulously done and the result was beautiful! My rooms looked even bigger. He had also put up my curtain rods. I sold my house very quickly and everyone commented on how beautiful the interiors were, thanks to Tim. He really listened to my concerns and was a pleasure to work with. Would certainly hire him again!!

I hired Tim from Cole Painting to stain my deck. He was very knowledgable and easy to work with. We agreed on a price and stain for the deck and he was there with his guys the next day. We used a sherwin williams solid stain product and it covered beatifully. His crew cleaned up after every day and worked well together. I recommend Cole Painting to anyone that needs painting work done.

I appreciated the professionalism and flexibility. I am happy with the quality of work.

Tim and Cole Painting crew did a great job on our interior home painting. Tim was a pleasure to work with from beginning to end. The interior was about 3000 square feet and work was completed in a week. Price was reasonable for the amount and size of the interior. Tim and his crew aim to please and went above and beyond. Above my expectations. No major hassles (boxelder beetles) and communication was easy and fast, which is greatly appreciated. Will definitely keep them in mind for my future projects.

I was very pleased with Tim Cole and His crew . I am very fussy and Tim met the challenge. Bob the Barber

Absolutely wonderful job. Every detail considered, reliable people, great value for our dollars. We love our house!

Cole painting did top notch work with my exterior paint job. Excellent communication from the owner, courteous painters, fair price and they went above and beyond my expectations. Trust me, this is the painter you want to hire.