FIX-IT STORE

The worst decision we ever made, EVER, was to hire Bernie Urbanowski at Fit-It Store at W265N2999 Peterson Drive, Pewaukee, Wisconsin 53072 to sell us and install a new HVAC unit in our home. He did not pull any building permits that we know of and did not have the proper knowledge on how to do the install properly or any HVAC certification at all. The internal portion of HVAC unit lasted less than a year before we had problems of the HVAC unit not working at all. When we called Bernie to have him correct the problem, Bernie took no responsibility for any correction at all and disappeared. In the end, we spent thousand of dollars to have the internal portion of HVAC unit entirely replaced by another contractor. Bernie is a very, very friendly guy generally, but by the end of this incident, Bernie demonstrated that when he started the job of selling us this unit and installing it, he knew full well that he was not qualified to do the work and did not in fact know the technology of to install HVAC units and then took no responsibility to deliver a working unit, AS HE PROMISED. Buyer beware, this guy Bernie is a rip-off. No doubt.