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Custom Restoration Inc

4.6(
15
)
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Exterior Surfaces - Powerwashing,

About us

Since 2001 Custom Restoration has been serving the greater Milwaukee area, including all of southeast Wisconsin. We strive to provide the highest quality of service, at the highest level of craftsmanship. We are a full service masonry restoration company. Our goal is to provide a positive experience from setup to completion on every job, for every customer. Custom Restoration is capable of handling masonry projects of any size, and are looking forward to completing your project in the future. NARI, BBB, & National Chimney Sweep Guild Members. Chimney Safety Institute of America (CSIA) Certified.

Business highlights

Emergency services offered
24 years of experience

Services we offer

Chimney repair, caulking, deck cleaning, decorative brick & stone work, epoxy injection, foundation repair or reinforcement, masonry, mortar color matching, pressure washing, tuckpointing, waterproofing

Amenities

Emergency Services

Yes

Reviews
4.615 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
7%
3
7%
2
7%
1
0%
Write a review
Showing 1-15 of 15 reviews
Mark T.
Mar 2018
5.0
Yes, I recommend this pro
$250
When the previous owner had a lower level fireplace installed the company that did the work did not patch around the hole they had to cut in the exterior wall. Scott came out to patch the rather large hole that was around the fireplace exhaust pipe. They showed up on time and preformed all of the work they said they would do. I would use them in the future for any other masonry work.
Jackie C.
Jul 2017
5.0
Yes, I recommend this pro
unknown
Adam B.
Jun 2014
5.0
Yes, I recommend this pro
$4,000
unknown
Michelle F.
Jun 2014
5.0
Yes, I recommend this pro
$25,000
unknown
Scott R.
Jan 2013
5.0
Yes, I recommend this pro
$2,400
We were very pleased with their workmanship.
BEN S.
Jan 2010
3.0
$20,000
I was very dissatisfied with them and I wouldn’t recommend them to anyone even though their work was good. You had to be constantly behind them all the time and there were some workers who didn’t know their job well. I didn’t like the way they negotiated. They go half way through and then they tell you that they need more. The stuff that we had originally agreed on didn’t get done and it was a mess too. Their way of doing business was really bad and my overall experience with them was bad. I would never use their services again and I would go with someone else.
Response from Custom Restoration Inc
"Please check out the report listed on Angies List, dated July 02, 2008, where the same customer couldn't say enough GREAT things about our company. Even gave us "A"s in every category, except 1 "B" in price. Just for your information - might want to check out his previous report!"
JIM O.
Sep 2009
5.0
Yes, I recommend this pro
$1,940
It went very well. There was a time problem as we had just sold the home, so they had to expedite the repair.
TROY M.
Aug 2009
2.0
$2,000
Top step is no longer a trip hazard but now the other steps are crooked/uneven as a result of simply building up the top step. Step is bright white and sticks out like a sore thumb compared to the other steps. Caulked all of the cracks/corners which now leaves a pool of water on the bottom landing...unable to drain. Did not caulk the large opening between the brick wall and home and left a large chunk of concrete lying next to where it had fallen off....did not attempt to repair.
BEN S.
Jul 2008
5.0
Yes, I recommend this pro
$20,000
They were very good. They cleaned up beautifully. They stuck to the job. Overall, they were very good and courteous.
Stephen K.
Jan 2006
5.0
Yes, I recommend this pro
$900
I cannot say enough about the job Scott and his crew did on my home. If you are looking for someone you can trust, someone who follows through and someone who will do whatever it takes to get the job done right, he is your guy. Scott went above and beyond my initial job request to solve some venting problems that have plagued my home for years. He is top notch and I recommend him wholeheartedly.
Response from Custom Restoration Inc
"Thank You for your comments. We are very proud of our Family Owned Business and the High Quality Work that we accomplish!"
BARRY C.
Aug 2005
5.0
Yes, I recommend this pro
$250
EXCELLENT WORK. FRIENDLY AND RESPONSIVE. HIGHLY RECOMMENDED.
SARAH K.
Jul 2005
5.0
Yes, I recommend this pro
$700
SCOTT, THE OWNER, WAS THE ONLY ONE WILLING TO GO ALL OUT TO FIGURE OUT WHY WE HAD WATER COMING IN OUR BASEMENT. FOR HIS EFFORT ALONE HE GETS AN A+. BUT HE ALSO DOES GREAT WORK, ALWAYS RETURNED PHONE CALLS, CLEANED UP AND WAS THERE WHEN HE SAID HE WOULD BE. WHAT MORE CAN YOU ASK FOR?
Zorian P.
Aug 2004
5.0
Yes, I recommend this pro
$2,800
THE WORK WAS PERFORMED VERY PROFESSIONALLY AND COURTEOUSLY. IT WAS A PLEASURE TO DEAL WITH THE OWNER AND THE WORKER WHO DID THE JOB. TOTAL DURATION OF THE TIME SPENT, 4 DAYS. RECEIVED ESTIMATES FROM TWO OTHER COMPANIES. THIS COMPANIES ESTIMATE WAS THE MOST REASONABLE. THE COMPANY HAS GROWN FROM 3 TO 11 EMPLOYEES WITHIN LAST 3-4 YEARS. IT APPEARS THAT THE OWNER TAKES GOOD CARE OF HIS EMPLOYEES.
LOU B.
Apr 2002
4.0
Yes, I recommend this pro
INITIALLY HIS RESPONSIVENESS WAS VERY GOOD. BUT WHEN HE CAME OUT HE DIDNT CALL AHEAD AND I WAS A LITTLE DISTURBED. I WOULD RECOMMEND HIM THOUGH. HES INCREDIBLE. HE KNOWS WHAT HES DOING
ANN M.
Nov 2001
5.0
Yes, I recommend this pro
HE'S REALLY GREAT.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Custom Restoration Inc is currently rated 4.6 overall out of 5.

No, Custom Restoration Inc does not offer free project estimates.

No, Custom Restoration Inc does not offer eco-friendly accreditations.

No, Custom Restoration Inc does not offer a senior discount.

Yes, Custom Restoration Inc offers emergency services.

No, Custom Restoration Inc does not offer warranties.