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Custom Restoration Inc

Founded 2001 • With Angi since November 2001

4.5

(20) Verified Reviews

Description

Since 2001 Custom Restoration has been serving the greater Milwaukee area, including all of southeast Wisconsin. We strive to provide the highest quality of service, at the highest level of craftsmanship. We are a full service masonry restoration company. Our goal is to provide a positive experience from setup to completion on every job, for every customer. Custom Restoration is capable of handling masonry projects of any size, and are looking forward to completing your project in the future. NARI, BBB, & National Chimney Sweep Guild Members. Chimney Safety Institute of America (CSIA) Certified....

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Verified Reviews

A few reviews for this pro…

5.0

03/14/2018

When the previous owner had a lower level fireplace installed the company that did the work did not patch around the hole they had to cut in the exterior wall. Scott came out to patch the rather large hole that was around the fireplace exhaust pipe. They showed up on time and preformed all of the work they said they would do. I would use them in the future for any other masonry work.

DESCRIPTION OF WORK
Repair hole around lower level fireplace chimney

CATEGORY masonry,chimney repair

5.0

12/31/2012

We were very pleased with their workmanship.

DESCRIPTION OF WORK
Custom Restoration placed a liner in our old chimney.  They replaced the cap on top of the chimney, tuckpointed the chimney, as well as did some inside skim coating.  They were very professional.  They cleaned up after themselves.  They were prompt.

CATEGORY masonry,chimney repair

3.0

01/25/2010

I was very dissatisfied with them and I wouldn’t recommend them to anyone even though their work was good. You had to be constantly behind them all the time and there were some workers who didn’t know their job well. I didn’t like the way they negotiated. They go half way through and then they tell you that they need more. The stuff that we had originally agreed on didn’t get done and it was a mes...

DESCRIPTION OF WORK
We used the services of Custom Restoration for some masonry work in February of 2008.

CATEGORY masonry

SERVICE PROVIDER RESPONSE

Please check out the report listed on Angies List, dated July 02, 2008, where the same customer couldn't say enough GREAT things about our company. Even gave us "A"s in every category, except 1 "B" in price. Just for your information - might want to check out his previous report!
5.0

09/03/2009

It went very well. There was a time problem as we had just sold the home, so they had to expedite the repair.

DESCRIPTION OF WORK
Front steps were uneven as some had settled over the years. There were gaps in the brick wall and some of the bricks had separated as well. Custom Restoration tuck-pointed several bricks, and leveled the front steps. There was a large cement top on the wall that had cracked. They patched this crack. There was a piece of cement that had cracked and separated by the first set of steps, which they replaced

CATEGORY concrete repair,masonry

2.0

08/27/2009

Top step is no longer a trip hazard but now the other steps are crooked/uneven as a result of simply building up the top step. Step is bright white and sticks out like a sore thumb compared to the other steps. Caulked all of the cracks/corners which now leaves a pool of water on the bottom landing...unable to drain. Did not caulk the large opening between the brick wall and home and left a large c...

DESCRIPTION OF WORK
Restore large front stoop on home. Step had settled and there were large cracks in the concrete and adjacent walls. Top step had dropped significantly and was a trip hazard. Bricks were falling out and needed tuckpointing. Job was purely cosmetic as he did not address any of the structural issues that caused the step to sink.

CATEGORY concrete repair,masonry

Services Offered

Chimney repair, masonry, caulking, mortar color matching, tuckpointing, pressure washing, waterproofing, decorative brick & stone work, deck cleaning, epoxy injection, foundation repair or reinforcement

Services Not Offered

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General Information
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Payment Options
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Senior Discount
No
Emergency Service
Yes
Warranties
Yes