AMERICAN GREEN LANDSCAPE Center

VERY GOOD SERVICE AND PRODUCT

I WAS LOOKING FOR TOPSOIL FOR A NEW GARDEN. AMERICAN GREEN HAS DIFFERENT BLENDS FOR DIFFERENT TYPES OF GARDENS. I ORDERED THE PERENNIAL BLEND. I NEEDED 4 YARDS. THEY DELIVERED IT THE NEXT DAY. THE WOMAN ON THE PHONE WAS VERY COURTEOUS AND PROFESSIONAL. THEY DELIVERED AT THE TIME PROMISED. THE DRIVER WAS ALSO PROFESSIONAL AND DUMPED THE PILE WHERE I REQUESTED.

WANTED SOIL DELIVERED AT 9:00 ON A SAT AM. CALLED THE THURSDAY PRIOR TO CONFIRM. WHEN NO SOIL AT 9:40, I CALLED AND SPOKE WITH BOB. SAID I SHOULD HAVE KNOWN THAT THEY COULD NOT DELIVER ON TIME DUE TO THE RAIN EARLIER IN THE WEEK. I REMINDED BOB THAT WE SPOKE THREE DAYS PRIOR AND HE DID NOT INDICATE THAT THERE WOULD BE ANY PROBLEMS WITH DELIVERY TIME. NO COMMENT FROM BOB. ALSO SAID HE COULD NOT POSSIBLE CALL ALL OF HIS CUSTOMERS TO TELL THEM HE WOULD BE LATE. SOIL FINALLY DELIVERED AT 3:25 THAT AFTERNOON. I CANCELLED THE MULCH ORDER TO BE DELIVERED NEXT WEEK. GAVE ME ONE EXTRA YARD OF SOIL TO MAKE UP FOR THE LATE DELIVERY. DID NOT NEED TO EXTRA SOIL. IN FACT, IT CREATED MORE WORK FOR ME TO REMOVE IT FROM MY DRIVEWAY.