PETERSON PEST MANAGEMENT

The Pest Control worker came to our house the same day as requested in white shirt and after observing rodent feces in basement said it was rat feces. My wife about fainted. The pest control man walked around our house and said rats were under back deck, and rock landscaping. He dropped a couple a rat poison sticks in the basement and around the deck. I asked where they might be coming in from and he didn't know or seem interested in finding out. He only said it was definately rats and left after 45 minutes. After he left I went to hardeware store and bought multiple rat traps, poison sticks and cans of expandind insulating foam. I then proceeded to do what I thought the exterminator should have done when he was here. I filled every opening and hole with expanding foam and in a few days caught a shrew, not a rat in a rat trap. I looked up shrew feces on the internet and this is what we had in our basement, not rat feces per the expert exterminator technician. I continued to fill more crevices and potential openings with foam expanding insulation, steel wool under the siding per the free iformation I found on the internet. Long story short, I was given incorrect info by the Pest Control man, and given no assistance by this same worker to find out where the rodents were getting in my basement. When the Pest Control showed up in white shirt I thought this is rather odd.Basically we paid $150 for what bad information and no help. Big mistake!