Founded 1990 • With Angi since February 2008
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Yes
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Verified Reviews
Read reviews by category
carpet cleaning (104)upholstery cleaning (8)oriental rug cleaning (5)air duct cleaning (5)dryer vent cleaning (4)water damage restoration (1)
Showing 1-25 of 104 reviews
Jill B.
12/16/2020
Jeff did a fabulous job on the off-white carpeting in my living room and on my stairs. I have never hired a professional carpet cleaning service before - and cleaned my carpets with a personal carpet cleaning device. My carpet looks new - even a huge improvement on the stairs! I am so so happy with the job and the people at Paul's Carpet Cleaning. Just a wonderful business to do business with!!
Description of Work
Carpet cleaning
Category
carpet cleaners
Cost
$125
Hire Again?
Yes
Service Provider Response
Good morning [Member Name Removed], "Thank You" for the kind words. It was my pleasure. Looking forward to working with you in the future. JeffMargo R.
10/22/2020
Fantastic service, very professional. Carpets look wonderful, have dog and grand dogs, lots of traffic. Fair price.
Description of Work
Living room, dining, hall, stairs family room.
Category
carpet cleaners, air duct cleaning
Cost
$275
Hire Again?
Yes
Service Provider Response
Good morning [Member Name Removed], thank you for taking the time to write such a nice review, I really appreciate it. Stay safe. JeffBonnie K.
10/22/2020
Jeff and his crew are professional and courteous. The carpets turned out better than expected and they left my house clean and orderly.
Description of Work
Capet and furniture cleaning
Category
carpet cleaners, upholstery cleaning, oriental rug cleaning
Cost
$300
Hire Again?
Yes
Service Provider Response
Good morning [Member Name Removed], thank you for taking the time to write such a nice review, it means a lot to me. Stay safe. JeffRick B.
10/22/2020
Great! We have had some sick dogs the last few years and Jeff and his brother have done an amazing job cleaning and taking the stains out of our carpets and upholstery. Jeff and his family are wonderful, conscientious and hardworking people. They also clean for my elderly mother who lives alone. I have complete trust they will do a good job cleaning and be respectful and honest with my mother.
Description of Work
Carpet and upholstery cleaning
Category
carpet cleaners
Hire Again?
Yes
Service Provider Response
Good morning [Member Name Removed], I just want to say thank you for your kind words. It means a lot to me and my staff. Have a great day and stay safe. JeffKim C.
10/20/2020
Smoothly, professionally, high quality equipment to do the job. Customer service and scheduling was done via a real person ! I did not have to inquire via an email and wait for a call back or leave a message on an 800 number.
Description of Work
Office carpet cleaning
Category
carpet cleaners
Hire Again?
Yes
Service Provider Response
Good morning [Member Name Removed], thank you for your kind words. As a small business it means so much, especially this year with all that is going on. Thank you again. JeffTallye M.
10/01/2020
Jeff did a wonderful job - the carpets look like new. He arrived right on time. He cleaned the rooms in an order that left us a good place to sit while he worked. He reminded us that wet carpeting can cause falls and to be careful when we were walking around. I would highly recommend him.
Description of Work
carpeting cleaned throughout the house
Category
carpet cleaners, air duct cleaning
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed], thank you for your kind words, it means so much to our staff as well as my self. We try to service our clients as we would want to be treated by anyone we would hire. It was a pleasure working with you. Thank You JeffRich N.
08/10/2020
Jeff and Rich showed up promptly for the initial inspection. We had discovered to our dismay that under a recliner there was significant staining from black grease from the recliner mechanism that we didn't realize was there. Jeff and Rich assured us they could get it clean and amazingly enough they did, Jeff showed up for the cleaning appointment on time, was pleasant to work with and ultimately did a great job for us, we're very happy. It was great to deal with Jeff, Rich and their mom (office phone), their pricing was very fair and competitive and we would definitely hire them again.
Description of Work
Needed carpet in several rooms and stairs cleaned
Category
carpet cleaners
Cost
$300
Hire Again?
Yes
Service Provider Response
Good morning [Member Name Removed], thank you so much for taking the time to write such a nice review. As a small business, it mean so much. It was a pleasure working with you. JeffTraci N.
01/17/2020
Jeff and Rich did an amazing job! Not only did they come the day of my call, but only an hour or so after calling. Our dog had gotten sick and thus had an accident on the carpet in our family room. After calling Paul's Carpet & Furniture Cleaning, they arrived timely and were able to get up all the feces - no stains and no odor left! They did the job in 30 minutes, and were so knowledgeable and kind. They explained everything in detail. Amazing service! I will be calling them for all my carpet cleaning needs!
Description of Work
Carpet cleaned after dog feces accident
Category
carpet cleaners
Cost
$105
Hire Again?
Yes
Service Provider Response
Good morning [Member Name Removed], Thank You for taking the time to write such a wonderful review. It was a pleasure working with you.Ella O.
12/21/2019
Excellent. Easy to schedule. Arrived on time. Confirmed the work with a walk-through before starting. Removed the sofa cleaning after verifying that the material was dry clean only. Completed within the time frame they said. And the family is so kind--love family-owned businesses.
Description of Work
Carpets cleaned and protected
Category
carpet cleaners
Cost
$250
Hire Again?
Yes
Service Provider Response
Thank You [Member Name Removed], It was a pleasure working with you. You and your family have a very Merry Christmas! JeffSteven K.
09/19/2019
Christopher B.
03/29/2019
Jeff showed up exactly on time, service price was negotiated, Jeff came in moved my couches and rocked the project out in one hour. Everything looks great and my expectations were met.
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Description of Work
Carpet cleaning in three large areas
Category
carpet cleaners
Cost
$205
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed], thank you for taking the time to write such a nice review. It was my pleasure, and I'm looking forward to working with you in the future. Thank You JeffDanielle C.
01/03/2019
The experience was fantastic. Jeff and Rich came and picked up my rugs, when the rugs were clean and ready to be returned they scheduled a time to drop them off and to also clean my stairs. They returned my rugs to where they belonged and my stairs turned out great. Both Jeff and Rich are super nice. I would definitely hire them again and recommend them to my friends and family.
Description of Work
I had my carpeted stairs and antique oriental rugs cleaned .
Category
carpet cleaners
Hire Again?
Yes
Service Provider Response
Thank you [Member Name Removed] for your kind words. It was a pleasure working for you.Tom D.
10/30/2018
Jeff was fantastic! We have used his services for many years and he always is very personable, courteous, and conscientious about what we expect. The carpets look amazing every time and the pricing is very reasonable.
Description of Work
carpet cleaning- main rooms, bedrooms, hallway
Category
carpet cleaners
Cost
$325
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed] It's always a pleasure working with you. I so appreciate you taking the time out of your busy day to write such a nice review. Thank You! JeffJennifer L.
10/30/2018
Sue S.
10/30/2018
Having Jeff and his crew at Paul's Carpet Cleaning is total assurance of a job well done, They are are professional, courteous, and provide quality work. They are my "go to" for all carpet and upholstery cleaning. Have used Paul's Carpet Cleaning for more years than I can even recall, my relationship with Jeff and his crew is akin to my relationship with my hair stylist...need I say more!?:)
Description of Work
Carpet cleaning
Category
carpet cleaners
Cost
$375
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed], you are to funny, but my mom said she can relate to that. I so appreciate your kind words and as always it's a pleasure working with you. Thank you for taking the time to write a review for me. JeffLaurel V.
10/30/2018
We have used Paul's Carpet Cleaning over the past 4 years both personally and for our apartment rentals. They have always done what was expected in a timely and respectful manner. We would recommend them to anyone looking for a reliable and trustworthy company to clean their carpets and upholstery.
Description of Work
Carpet Cleaning
Category
carpet cleaners, upholstery cleaning
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed], thank you for taking the time to write such a nice review for me. I so appreciate it. JeffCynthia E.
10/29/2018
We have hired Jeff of Paul's Carpet several years. Each time he arrived right on time, did an excellent job, and was very pleasant. He works hard to get out all of the stains that a year of kids and dogs tracking in cause! The office staff that schedules services (Sue) is also exceptionally helpful and nice to work with. I highly recommend them.
Description of Work
Carpet Cleaning
Category
carpet cleaners
Cost
$300
Hire Again?
Yes
Service Provider Response
Good morning [Member Name Removed], It'[Member Information Removed] always a pleasure working with you. Thank you for the nice review, and taking the time to write one. I so appreciate it. Sue (mom) said to say Hi. JeffPaula M.
10/29/2018
I was very impressed with Paul’s carpet cleaning service. My husband felt they did a wonderful job. We had had a sick dog in the past that had left some spots on the carpet and they were able to get them out. They were professional, polite and kind to my blind dog. The only regret is I didn’t call them sooner! I will definitely call them again!
Description of Work
Carpet Cleaning, living room, family room, dining room, stairs & upstairs hallway
Category
carpet cleaners
Hire Again?
Yes
Service Provider Response
Good morning [Member Name Removed], Thank you for taking the time to write such a nice review. I so appreciate it. Your four legged family member is a sweetheart. JeffJeff G.
10/01/2018
It amazes me every time. Just when I think it's time to replace the carpet, Jeff brings it back to life. He always arrive on time and does an outstanding job. He's been coming to do my carpet for years and I wouldn't call anyone else.
Description of Work
Carpet cleaned
Category
carpet cleaners, upholstery cleaning
Hire Again?
Yes
Service Provider Response
Thank you so much for taking the time to write such a nice review for me [Member Name Removed], it means a lot. [Member Name Removed]Kathleen M.
06/18/2018
By far the best carpet and furniture cleaner anywhere. Their expertise is second to none as is their courtesy. It is a pleasure to have them care for our home.
Description of Work
Carpet Cleaning
Category
carpet cleaners
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed], Thank you for such a wonderful review, the kind words mean so much to Rich and myself. Thank You JeffJane L.
04/30/2018
Jeff and his partner, Rich, are always professional, respectful and efficient. Jeff is detail oriented, the carpets are now 10 years old and when he is finished, they look new!! He is excellent with pets, so personable, and after using Paul's Carpet Cleaning for many years, it's always a pleasure seeing Jeff. We also had Paul's clean our air ducts, very pleased!
Description of Work
Carpets leaned in living area, bedroom and 14 stairs
Category
carpet cleaners, air duct cleaning
Hire Again?
Yes
Sherry C.
04/27/2018
Mike B.
12/14/2017
Excellent service! Very professional and courteous service, with great attention to detail. They showed up right on time, used corner guards to prevent marring of walls with their hoses, and did a great job of cleaning and deodorizing! We have used them in the past, and definitely will use the again in the future.
Description of Work
Had them clean our family room carpeting and carpeted stairs.
Category
carpet cleaners
Cost
$100
Hire Again?
Yes
DEBBIE K.
10/31/2017
The cleanings have always been excellent and I have very high expectations. Paul's is the only carpet cleaning company I will use. They do a great job cleaning, are good about working any problem areas I point out such as spills or pet stains, the prices are reasonable, he is great with the dogs (and a cat when he had him), I can even trust him to clean my carpet and leave the house to head out to work. Prior to Jeff owning Paul's Carpet & Furniture Cleaning, he worked for the old owner and I would request Jeff as he did the best job. Now that he owns the company the quality of the work has even become better as has the customer service, starting when you make the call to schedule an appointment. Paul's is the only company I use for my home and the only one I can recommend without any concerns.
Description of Work
I have been using Paul's Carpet & Furniture Cleaning for all my carpet cleaning needs for years. We used him when we lived in Brookfield and have continued when we moved into our home over 9 years ago in the Lake Country area. The cleaning volume varies based on my needs, from all the carpet in our home needing to be cleaned to a room or two. Paul's has even come out on short notice when one of our dogs had an issue and I needed the carpet cleaned ASAP. I have also used for periodic cleaning of my dryer vent and he even worked at removing the remnants of red nail polish that I dropped on my upholstered sleigh bed. I thought I was going to have to reupholster it and Jeff got the stain out.
Category
carpet cleaners, dryer vent cleaning
Hire Again?
Yes
K B.
10/29/2017
Paul's Carpet Cleaning is my go to resource for my carpet and rug cleaning, duct and dryer vent cleaning. We trust this family-owned and run business with our key to our house. We went on an extended weekend, Jeff and Rich came and took care of everything! We came back to a house with clean carpets and rugs! They left us a note so we understood how everything went, and our family couldn't be happier with the results. We were thinking we might just need to buy new carpet, but our carpet is back to looking new! Their rates are very reasonable, and they are very detailed on the bill so you understand where the problem areas were. In my case, they spent the extra time to get those stains out in the areas I knew would need that extra boost. I will only use their family business for all of my cleaning needs!
Description of Work
Our entire carpeted areas of the house, including high traffic areas such as our steps, hall, bedrooms, 6 wool rugs and one non-wool rug needed cleaning, some with a high degree of stains and mud and dirt. Our carpet included stains from pets and our youngest child, who was using silly putty and thinking putty and slime in her bedroom....yes, it was a mess. When I had called in to book, Linda mentioned the areas I'd had cleaned before. That reminded me my kitchen bar stools needed to be cleaned too! In addition to carpet, Paul's does upholstery. I have also used their duct and clothes dryer lint cleaning service and will use that in the future, although I didn't need it today as our ducts are still clean from last time and so is our run to the clothes dryer.
Category
carpet cleaners, upholstery cleaning, air duct cleaning, dryer vent cleaning, oriental rug cleaning
Hire Again?
Yes